Eriksen Chevrolet

Overall process for buying my used car took less time then I anticipated. The open area of the building could be a little more clean on the sales desks.

I've had nothing but trouble with the Cruze that was sold to me since the day I drove it off the lot a year and a half ago. The Compass warranty was a... joke and only covered 1 of the more than 5 repairs it has needed. I finally cancelled it yesterday since it was a waste of money. It now needs a $1000 worth of work on it due to an oil leak (yet another thing that wasn't covered by the warranty), which I had to take care of myself because Ed didn't want to be bothered to call Compass, most likely because he knew it wouldn't be covered. I can't take it to your shop because I'll be charged for it. I would have went there only to find out it wasn’t covered and have to pay $125 for you to look at it. Here’s a thought, maybe don't sell pieces of junk and you wouldn't have to pay people to work on them. I can't get anything else because of my bad credit. I'm stuck with it. I'm stuck driving a car that is junk and have to try to come up with the money for another costly repair, which I shouldn’t have to do considering everything that is going on. There is no reason a 2012 should have this many issues! The only reason I gave you 1 star of because of Erika. She deserves more than 5, and has been a saint. I was so excited when I first got the Cruze because I was told it would be a more reliable car than what I had been driving (a 2006 Buick, which ran better than the Cruze!!!). I am stuck with a money pit that a single Mom should have to deal with or address. This whole experience has been completely inexcusable and uncalled for!

I was looking for a specific car of a specific color and features. I found one at Erikson, and bought it sight unseen from out of state. I couldn’t be... more satisfied with the honesty and service they provided. I replaced my totaled dream car on what they promised. Outstanding service and value. Thank you Jeff Wurslin and Eriksen staff!!!

Great service, Tom the manager at this location is now who I consider a friend.

would never buy from again ...will not stand with there word...do not reveal flaws on vehicle bought a total Lemon on they say basically OH well

Eriksen?s has always provided us with awesome and honest customer service. In fact I returned to Eriksen?s for repairs when the local dealership here in... Pennsylvania was not honest with me regarding the needed repairs.

very nice work over all got me in and out in short time

The service department is always friendly & helpful

Mark S helped get our used traverce fixed and lent us a loaner car! He was caring and met our needs! Def getting another car from them soon! Mahalo Mark... S!!

I recently went in to get my vehicle repaired after the service light came on in my car. They diagnosed the problem and assured me that the was the cause... of the problems I was having with the vehicle. The cost came out to about $850 dollars and they assured me that this broken part was what was causing the issues. I had it replaced and a week later I’m having the same problems. I will be going in again to have it looked at but I feel that this is the responsibility of the repairmen as they assured me that the problem would be fixed. $800 dollars is a lot to pay for no improvement in my vehicle.