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Preston Superstore

(6,013 reviews)
Visit Preston Superstore
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2024 national dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2022 state dealer award 2021 national dealer award 2021 national dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (888) 355-2483 (888) 355-2483
Used (888) 364-3764 (888) 364-3764
Service (440) 287-7643 (440) 287-7643

Reviews

(6,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service fast time spent at dealership.

Great service fast time spent at dealership. Very friendly and attentive. My whole family goes here now

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback Jill! We can't thank you and your family enough for all of your business and loyalty over the years! Thanks again, Jackie Preston Franck

Devin is very efficient and has amazing customer service

Devin is very efficient and has amazing customer service skills. He took his time and put all effort into making sure I had the best deal. I would highly recommend going to Devin for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! I love to hear our team took great care of you! We appreciate your business and recommendation! Thanks again, Jackie Preston Franck

Preston Ford went above and beyond expectations.

Preston Ford went above and beyond expectations. They made sure to listen to me and my desires in my next vehicle. And they found the perfect fit for me. Thank you Greg Chismar for being patient with me while I took my time deciding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback Lori! It was so nice seeing you again and we can't thank you enough for your business!! We love selling our Effner people vehicles! Thanks so much again and can't wait to see you around town in that Ford Edge! Thanks again, Jackie Preston Franck

Very knowledgeable sales team.

Very knowledgeable sales team. Brian was the best. My new car was ready to go. It even arrived a month earlier than expected. Great experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and business! -Jackie Preston Franck

Great experience and knowledgeable staff.

Great experience and knowledgeable staff. Will return for future purchases. They worked fast and were upfront about all costs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and business Brian! -Jackie Preston Franck

Consumer response

No problem, thank you for the great experience.

Everything was very quick, easy and painless.

Everything was very quick, easy and painless. Tom Z was very professional and informative of the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and business! Thanks again, Jackie Preston Franck

We worked with JJ he did an amazing job getting us all

We worked with JJ he did an amazing job getting us all set up in a brand new Kia Sorento. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and business! Thanks again, Jackie Preston Franck

Tom was fantastic !

Tom was fantastic ! Went above and beyond to make sure our buying experience was enjoyable and professional.. As was everyone else we dealt with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and business! -Jackie Preston Franck

Great experience all around.

Great experience all around. Everyone is very helpful and kind a A1 experience thank you to everyone involved

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and business! -Jackie Preston Franck

JJ Moore is the best .

JJ Moore is the best . We have bought many cars from him. He is bsolutely amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Consumer response

JJ Moore is amazing !!