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Preston Superstore

(5,948 reviews)
Visit Preston Superstore
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2024 national dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2022 state dealer award 2021 national dealer award 2021 national dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (888) 355-2483 (888) 355-2483
Used (888) 364-3764 (888) 364-3764
Service (440) 287-7643 (440) 287-7643

Reviews

(5,948 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Superstore from DealerRater.

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Car shopping made easy

I have purchased or leased 3 Kia Souls from Tom. He works tirelessly to get me the best deal and always has a great sense of humor. He also follows up over time to see how I am getting along with the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great friendly atmosphere, great people to help you find...

Great friendly atmosphere, great people to help you find exactly what you want!!! Bruce took the time to figure out what I wanted and what I liked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Tom Z is great to work with! He was very helpful and...

Tom Z is great to work with! He was very helpful and informative. He made sure that I had no questions unanswered. I will definitely recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Always thrive

When I go to Preston my salesman always try’s to stop by. The service department always does everything I question when I come in so leaving I know I am driving safe. Thank you for security I have driving my Escape any where.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Outstanding buying experience

I have purchased over 25 new cars and this was by far the best experience ever.. It was more like a Spa visit the the typical visit to a car dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and experience D’andray Harrison did an...

Great service and experience D’andray Harrison did an awesome job explaining the process and knowledgeable of the vehicle as all staff were very professional and made you feel like family!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A decade of Kias !

Tom Z was awesome as always. This is my 5th or 6th car from Preston and I've never been more satisfied. I sent my brother to see Tom and he purchased a new car as well. James was also very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! Your loyalty and business over the years means the world to us. -Jackie Preston Franck

Ryan was very helpful and made me feel like most...

Ryan was very helpful and made me feel like most important person there! Took the time to talk to me. Treated me like family! Very happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and business! -Jackie Preston Franck

Curt Riddle was very helpful in every aspect of my car...

Curt Riddle was very helpful in every aspect of my car buying experience, made everything easy. I will definitely purchase from Curt in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and business! -Jackie Preston Franck

Had an excellent experience at Preston Kia. Tom Z and the...

Had an excellent experience at Preston Kia. Tom Z and the rest of the staff were very accommodating. My parents are return customers and I will be now as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and business! -Jackie Preston Franck