Team Audi Volkswagen

Purchased a Certified Audi A3 from Team Audi Volkswagen. Bobby Sosa was an excellent salesman. He was pleasant, informative and not pushy throughout the... process including the negotiations for our trade-in and the A3 purchase price. I was pleased that Team Audi did NOT have an additional salesman jump in when it didn't look like the deal was going to happen right away. Bobby stayed on point and we were able to get the deal done.....not typical of my other car buying experiences. I would definitely recommend Bobby and Team Audi!

The service we received was always efficient and never a long wait . I also like the honesty and friendliness shown . Good job keep up the good work

I came in to look at a used 2003 infiniti G35 that I saw for sale online. I test drove it. I loved the car and purchased it. Ryan was very professional... with the process and very friendly. I would do business with them again.

Inquired about an CPO A4 and was met with a prompt response by Patrick Beard. The next day we see the price raised on the website; but Patrick responded... that they would honor the price so we said we would drive 3 hours the next morning to purchase the vehicle right when they open. 10 minutes before arriving Patrick called and said someone put a "non-refundable deposit" from Lafayette at the higher price. We understand about maximizing margins, but he never offered us a chance to put a deposit down which we would have before driving up. Car ended up being listed for another 5 days after this and felt like we were lied to. Poor customer service.

Great price, great car, Patrick help us to make the process quick and he was available all the time to answer our questions , very helpful and great experience...... Thank you

Called to inquire about a car, and it seemed to be talking to a person who didn't have the basic customer service skills, condescending, etc. Needless... to say, I will take my business elsewhere.

Car salesmen was great. The department that did the financial services was great as well. Glad I bought my 2010 Ford Focus it meets my expectations. Store... looks very nice as well. I have a problem with my only key. It has turned from an "Adminkey" to a "mykey" which limits the vehicles speed, radio volume, and other annoying things. When I called in to acquire on the other "Adminkey" (Ford tells me there must be atleast one in the cars computer) I was directed to Chris G. He knew nothing of the cars "mykey" system. He explained to me they gave me the only key they had and that the "gas and oil" are my problem as well. I won't spend money there to be disrespected again. A sorry we can't do anything would have been acceptable, sarcasm isn't!

Very painless process. Placed a deposit on an inbound new TDI Passat, and Pat was very helpful in walking me through the available options and packages.... They were very fair on my trade-in, and the finance process was very quick and efficient. And, to top it off, the car arrived sooner than expected! Thanks guys!