Reviews
Mack and Webb Hyundai were fine, however, I have a
Mack and Webb Hyundai were fine, however, I have a problem in which they serviced my car. Three out of four of the problems that were stated in my My Hyundai app were cleared. The app is still showing a code that needs service. Took my car back. (Third time.) They said they don't see any codes in their system. Asked to scan again. Said they didn't see anything. So I'm still showing an error code in my app that needs attention, They said there was nothing they could do. If the Hyundai dealership service department doesn't know how to clear the code, I don't know where to turn for help. I have emailed Hyundai and not received a reply. So I don't really know if my car is safe to drive or it's a app glitch.
Mack and Webb Hyundai were fine, however, I have a
Mack and Webb Hyundai were fine, however, I have a problem in which they serviced my car. Three out of four of the problems that were stated in my My Hyundai app were cleared. The app is still showing a code that needs service. Took my car back. (Third time.) They said they don't see any codes in their system. Asked to scan again. Said they didn't see anything. So I'm still showing an error code in my app that needs attention, They said there was nothing they could do. If the Hyundai dealership service department doesn't know how to clear the code, I don't know where to turn for help. I have emailed Hyundai and not received a reply. So I don't really know if my car is safe to drive or it's a app glitch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us, we are sorry to hear this and will have a manager reach out to discuss this further.
Nice, clean,professional dealership.
Nice, clean,professional dealership. Service writers very courteous and responsive to needs and requests. Very nice and comfortable waiting room
Nice, clean,professional dealership.
Nice, clean,professional dealership. Service writers very courteous and responsive to needs and requests. Very nice and comfortable waiting room
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!
Intake was quick and easy.
Intake was quick and easy. Performed service in timely manner. Facility looked to be clean. Communication was good(i.e. I didn't have to call them they contacted me).
Intake was quick and easy.
Intake was quick and easy. Performed service in timely manner. Facility looked to be clean. Communication was good(i.e. I didn't have to call them they contacted me).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!
We bought a used pickup truck at webb Hyundai.
We bought a used pickup truck at webb Hyundai. Jerris was our sales person and she did great.
We bought a used pickup truck at webb Hyundai.
We bought a used pickup truck at webb Hyundai. Jerris was our sales person and she did great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!
Great customer service!
Great customer service! I was brought up to speed about my vehicle and if there were any additional services that were needed. The wait wasn't long at all. Thank you!
Great customer service!
Great customer service! I was brought up to speed about my vehicle and if there were any additional services that were needed. The wait wasn't long at all. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!
Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!
Jerris was a great salesperson.
Jerris was a great salesperson. She made our purchase seamless and pleasant. We would recommend her to others.
Jerris was a great salesperson.
Jerris was a great salesperson. She made our purchase seamless and pleasant. We would recommend her to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!
John was my salesman I don’t see him in the pictures, I
John was my salesman I don’t see him in the pictures, I do know he is new and in training. I do want to see he gets his commission for the sale of my vehicle.
John was my salesman I don’t see him in the pictures, I
John was my salesman I don’t see him in the pictures, I do know he is new and in training. I do want to see he gets his commission for the sale of my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!
Jacob was very helpful in showing me the differences in
Jacob was very helpful in showing me the differences in makes and models. I did feel a bit rushed through the process and making the final price for the deal. I appreciate being told that I should get a refund for the warranties I purchased on the car I traded in.
Jacob was very helpful in showing me the differences in
Jacob was very helpful in showing me the differences in makes and models. I did feel a bit rushed through the process and making the final price for the deal. I appreciate being told that I should get a refund for the warranties I purchased on the car I traded in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!
Everyone I spoke with was very nice.
Everyone I spoke with was very nice. Once we agreed to a price over the phone, the in person meeting went very well. It was somewhat slow, but I think it was because they were so many people at the dealership. Finance was quick. Finance explained everything to me and let me rerun the numbers to make sure I was happy. Good experience. The dealership has also been very helpful to me even after I bought the car.
Everyone I spoke with was very nice.
Everyone I spoke with was very nice. Once we agreed to a price over the phone, the in person meeting went very well. It was somewhat slow, but I think it was because they were so many people at the dealership. Finance was quick. Finance explained everything to me and let me rerun the numbers to make sure I was happy. Good experience. The dealership has also been very helpful to me even after I bought the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!
The whole process went quite smoothly.
The whole process went quite smoothly. Jerris Johnson and the team made the whole process seamless. Will recommend everyone to go here.
The whole process went quite smoothly.
The whole process went quite smoothly. Jerris Johnson and the team made the whole process seamless. Will recommend everyone to go here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!