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Webb Hyundai Merrillville

(989 reviews)
Visit Webb Hyundai Merrillville
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award

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New (219) 202-4037 (219) 202-4037
Used (219) 202-4085 (219) 202-4085
Service (219) 649-7684 (219) 649-7684

Inventory

See all 251 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2010.
At Webb Hyundai Merrillville, we are serious about our commitment to our customers and community. Our goal is to provide you with an overall experience that is second-to-none. Our dedication to you and confidence in our ability to satisfy our customers has always been a fundamental part of Webb Hyundai's core values.

You can trust us to work honestly and we provide the knowledge necessary to make sure you are exceptionally pleased with your next automobile purchase or service experience with Webb Hyundai. Call 219-281-3004 for the BIGGEST saving of the year!
You can Save BIG this month ONLY! Call 219-736-2277 today!

Service center

Phone number (219) 649-7684

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(989 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Webb Hyundai Merrillville from DealerRater.

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Mack and Webb Hyundai were fine, however, I have a

Mack and Webb Hyundai were fine, however, I have a problem in which they serviced my car. Three out of four of the problems that were stated in my My Hyundai app were cleared. The app is still showing a code that needs service. Took my car back. (Third time.) They said they don't see any codes in their system. Asked to scan again. Said they didn't see anything. So I'm still showing an error code in my app that needs attention, They said there was nothing they could do. If the Hyundai dealership service department doesn't know how to clear the code, I don't know where to turn for help. I have emailed Hyundai and not received a reply. So I don't really know if my car is safe to drive or it's a app glitch.

Mack and Webb Hyundai were fine, however, I have a

Mack and Webb Hyundai were fine, however, I have a problem in which they serviced my car. Three out of four of the problems that were stated in my My Hyundai app were cleared. The app is still showing a code that needs service. Took my car back. (Third time.) They said they don't see any codes in their system. Asked to scan again. Said they didn't see anything. So I'm still showing an error code in my app that needs attention, They said there was nothing they could do. If the Hyundai dealership service department doesn't know how to clear the code, I don't know where to turn for help. I have emailed Hyundai and not received a reply. So I don't really know if my car is safe to drive or it's a app glitch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are sorry to hear this and will have a manager reach out to discuss this further.

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Nice, clean,professional dealership.

Nice, clean,professional dealership. Service writers very courteous and responsive to needs and requests. Very nice and comfortable waiting room

Nice, clean,professional dealership.

Nice, clean,professional dealership. Service writers very courteous and responsive to needs and requests. Very nice and comfortable waiting room

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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Intake was quick and easy.

Intake was quick and easy. Performed service in timely manner. Facility looked to be clean. Communication was good(i.e. I didn't have to call them they contacted me).

Intake was quick and easy.

Intake was quick and easy. Performed service in timely manner. Facility looked to be clean. Communication was good(i.e. I didn't have to call them they contacted me).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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We bought a used pickup truck at webb Hyundai.

We bought a used pickup truck at webb Hyundai. Jerris was our sales person and she did great.

We bought a used pickup truck at webb Hyundai.

We bought a used pickup truck at webb Hyundai. Jerris was our sales person and she did great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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Great customer service!

Great customer service! I was brought up to speed about my vehicle and if there were any additional services that were needed. The wait wasn't long at all. Thank you!

Great customer service!

Great customer service! I was brought up to speed about my vehicle and if there were any additional services that were needed. The wait wasn't long at all. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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Jerris was a great salesperson.

Jerris was a great salesperson. She made our purchase seamless and pleasant. We would recommend her to others.

Jerris was a great salesperson.

Jerris was a great salesperson. She made our purchase seamless and pleasant. We would recommend her to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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John was my salesman I don’t see him in the pictures, I

John was my salesman I don’t see him in the pictures, I do know he is new and in training. I do want to see he gets his commission for the sale of my vehicle.

John was my salesman I don’t see him in the pictures, I

John was my salesman I don’t see him in the pictures, I do know he is new and in training. I do want to see he gets his commission for the sale of my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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Jacob was very helpful in showing me the differences in

Jacob was very helpful in showing me the differences in makes and models. I did feel a bit rushed through the process and making the final price for the deal. I appreciate being told that I should get a refund for the warranties I purchased on the car I traded in.

Jacob was very helpful in showing me the differences in

Jacob was very helpful in showing me the differences in makes and models. I did feel a bit rushed through the process and making the final price for the deal. I appreciate being told that I should get a refund for the warranties I purchased on the car I traded in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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Everyone I spoke with was very nice.

Everyone I spoke with was very nice. Once we agreed to a price over the phone, the in person meeting went very well. It was somewhat slow, but I think it was because they were so many people at the dealership. Finance was quick. Finance explained everything to me and let me rerun the numbers to make sure I was happy. Good experience. The dealership has also been very helpful to me even after I bought the car.

Everyone I spoke with was very nice.

Everyone I spoke with was very nice. Once we agreed to a price over the phone, the in person meeting went very well. It was somewhat slow, but I think it was because they were so many people at the dealership. Finance was quick. Finance explained everything to me and let me rerun the numbers to make sure I was happy. Good experience. The dealership has also been very helpful to me even after I bought the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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The whole process went quite smoothly.

The whole process went quite smoothly. Jerris Johnson and the team made the whole process seamless. Will recommend everyone to go here.

The whole process went quite smoothly.

The whole process went quite smoothly. Jerris Johnson and the team made the whole process seamless. Will recommend everyone to go here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Show full review
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