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Heritage Chrysler Dodge Jeep Ram of Brigham

(465 reviews)

Reviews

(465 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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It took a long time to get the parts due to supply...

It took a long time to get the parts due to supply issues, but the staff and dealership was very good about completing the work as soon as it arrived.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service dept at Heritage is the best! My 2021 Jeep...

The service dept at Heritage is the best! My 2021 Jeep Cherokee was due for routine maintenance and I got an appointment the same day it was requested. And, I didn’t even have to leave my house which was even better! Because of the trust built with Heritage, one of their employees, Tommy, was able to come and pick up my Jeep and return it so I literally didn’t have to do anything! I also received a follow up call from the service manager Jake to ensure my expectations were met!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent place to do business with. Bret Davis makes the...

Excellent place to do business with. Bret Davis makes the whole process of buying a new vehicle a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a wonderful experience buying our car from...

We had a wonderful experience buying our car from Heritage! Gage greeted us with a smile and friendly hello when arrived and was quick to help us out. Every one we interacted with was friendly and went above and beyond to help us feel welcome. Gage and Les were patient and answered all of our questions. We will definitely contact Heritage the next time we are looking for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you for all your helpOur car was in an accident...

Thank you for all your help Our car was in an accident and you put it back together quickly and honestly So great full for of you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We felt like received a good deal on the truck we wanted,...

We felt like received a good deal on the truck we wanted, fair trade in, Brett was helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Omg the best experience Alex and Les and the whole gang...

Omg the best experience Alex and Les and the whole gang there was so super nice. Worked so hard to help me get the car of my dreams and I couldn’t be happier definitely will tell all my friends you guys are absolutely awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a oil change and maintenance appointment. They...

I had a oil change and maintenance appointment. They were very friendly, fast, and efficient. I will be using them again. Very satisfied with my first appointment there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Prompt, complete, informative, the way service should...

Prompt, complete, informative, the way service should be.. Hat's off to the crew, we will be returning. They have our Trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service. Staff is friendly and helpful....

Great customer service. Staff is friendly and helpful. Definitely recommend heritage to anyone i know

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.