Tunkhannock Auto Mart

4.7 out of 5 4.7
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Sales
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Tunkhannock Auto Mart Hours

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Reviews

4.7 out of 5 4.7
677 lifetime reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 19, 2020

    Today I bought a 2020 Jeep Compass and 3 years ago a 2017 Jeep Renegade. Both times I had Eddie as a sales rep. Eddie was extremely helpful and accommodating.... I also had the pleasure of meeting Eddie's son Jeremy. He was very knowledgeable and helpful like his dad.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to write a positive review! We are happy to hear that Eddie and Jeremy were able to help you find a great car and was ab...le to make the overall experience at our dealership great. If you ever need help with your Jeep Compass, feel free to give us a call!

  • 5.0 out of 5
    March 6, 2020

    We went in anxious and were immediately put at ease by Eddie. He worked non stop to get us exactly what we wanted! Thank you@

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thanks for visiting Tunkhannock Auto Mart for your vehicle needs! We're delighted to find that Eddie has been so helpful. Congratulations on finding y...our exact vehicle. Please let us know if we can do anything else. You are always welcome here!

  • December 17, 2013

    My wife and I have been dealing with Tunkhannock Auto Mart and Matt Kerr for 4 years now and have purchased 4 vehicles. Matt and the rest of the staff... always make you feel very welcome at the dealership with no pressure to make any decision your not ready to make. All of our dealing at Tunkhannock have been great every step of the way, from trade in value and purchase pricing right through the service department. Without a doubt I would recommend Tunkhannock Auto Mart and especially Matt as a salesmen for any friends or family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for your kind words. Matt Kerr works very hard to make everyone's buying experience fun and hassle free. I'm glad to hear he succeeded ...and that you were pleased with our dealership. Many thanks and our entire staff wishes you safe and carefree motoring! Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart

  • 5.0 out of 5
    March 6, 2020

    I reached out to this dealership about a Grand Cherokee Trailhawk they had in stock. Chris reached back out to me and was great from the start. He was... responsive and able to work a lot of the details out before I made the drive from NJ to PA. Chris was ready for me when I arrived and had all of the paperwork ready for me. The dealership took care of registering the car in NJ and Chris stayed in touch with me throughout the process and dealt with all of my questions. I would highly recommend this dealership and Chris. You will not be disappointed. Thanks Chris!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    You're so welcome, Simon! We are so glad to see that Chris and the team made your visit go so smoothly and that Tunkhannock Auto Mart exceeded your ex...pectations. Congratulations on your new Grand Cherokee Trailhawk!

  • 5.0 out of 5
    February 23, 2020

    Joe Dafcik is the best sales man he did mover for me than any other sales man has in the past if you are looking for ny newer car he is the one to see

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thanks for visiting Tunkhannock Auto Mart for your vehicle shopping needs. We are delighted to find that Joe went above and beyond to ensure your sati...sfaction. Congratulations on your Jeep and please have a wonderful day!

  • 5.0 out of 5
    February 17, 2020

    This is my second purchase with Eddie and each purchase was great! He worked with me and helped me receive the best deal he could.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Congratulations on your purchase! We'll be sure to thank Eddie for his outstanding level of care. Please do not hesitate to reach out if there is anyt...hing we can assist you with. Our team is here to help!

  • 1.0 out of 5
    February 8, 2020

    Buyer beware purchasing a used car from this location in Tunkhannock. This is one car and one experience, but in my 30 years of buying cars I've learned... if they do it once, they'll do it again. Went with my son and took a look and test drove a 2010 Subaru Forester today. Vehicle had 80,000 miles on it. Asking $8500 which is market for the car. Asked to see the work order for what work they did to it before sale. They turned the front rotors, and did not replace the brake pads. They replaced a rear caliper and again did not replace the brake pads. The vehicle had coolant seepage from the drivers side head gasket which I pointed out to their tech and agreed it was seeping. The vehicle had some left rear side damage that is not mentioned in the ad. Sitting down to discuss a sale, I advised Ryan the salesperson the I was willing to pay asking price ($8550) if they would address the head gasket and the body damage. He went to discuss it with the sales manager. 20 minutes later the sales manager came back with Ryan and proceeded to tell me that there was nothing wrong with the head gasket and their tech (mind you the guy i pointed out to in the shop underneath the car and agreed the head gasket was beginning to fail) said there is no issue. At that point I told them have a nice day and left. The issue here is the complete lie that this sales manager tried to tell me. That weepy head gasket, while a small seep at this point, 6 months from now after a few hundred heat cycles will be a full blown leak. I 100% understand the head gasket is a $2000 repair. And on an $8500 car it may not make sense for them to eat the cost of repairing it. Instead of just saying that, he chose to lie outright about the cars mechanical condition, not realizing I know that Subaru EJ25 motor very well and its failure points are well documented. This isn't a case we just cant agree on a price, 100% fine with that. They are not looking to sell honestly, they are hoping someone comes and buys this car as is and 6 months from now when that gasket fails, 'Oh thats just a subaru thing' but we'll fix it for you for a couple grand. Just like their piece meal brake work they are doing it as cheaply as possible instead of doing things correctly. Know who you're dealing with.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello,I am troubled to learn of your frustration with your recent shopping experience that has left you with a negative impression. Rest assured I tak...e your comments seriously and would like to speak with you to best resolve your concerns. Please contact me when you have a moment. Thank you.Best,Kevin SchwarztrauberDirector of SalesTunkhannock Auto Mart Dodge Chrysler Jeep Ram570.836.2266Kevin22177@gmail.com

  • 5.0 out of 5
    February 8, 2020

    The company is perfect to deal with and couldn't have asked for a better salesman. We always come back because the customer service is incomparable!

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    Shopped for a new car
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    Dealer Response

    Your business is highly valued. Thank you for your review. We will always strive to offer you an exceptional experience. We look forward to seeing you... again at Tunkhannock Auto Mart.

  • 5.0 out of 5
    February 4, 2020

    Eddie is the best ! I have bought a lot of cars in my days .this was the best experience I've ever had buying a car!

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    Shopped for a used car
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    Dealer Response

    Greenmich, Thank you for the great review! We are happy to know that you had a positive experience with Eddie and Gary. If there is anything else we c...an do for you, please let us know. -Tunkhannock Auto Mart

  • 5.0 out of 5
    January 30, 2020

    Will Definitely go back, and refer friends to Eddie , I was not sure what jeep I wanted he took the time to let us test drive different ones .

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    Shopped for a new car
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    Dealer Response

    Thanks for visiting Tunkhannock Auto Mart! We're happy to see that Eddie earned your recommendation and your repeat business. We look forward to worki...ng with you again.

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