Reviews
During my search for a new Chevy (I had the GM card with
During my search for a new Chevy (I had the GM card with $8000 off a new vehicle) I found that certain dealerships were friendlier and more helpful than others. I was pleased with the interaction of sales and service at Middletown Chevrolet (Key) especially after being cut down by another salesman at another Chevy Dealership - will NEVER go back there ever. Mike in Sales, Devin/Josh in service are definitely great reps of the company. Both the purchase of my 2025 2RS Trax and first service went very well. It was a quality experience of which I am very happy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new 2025 2RS Trax! 🚗🎉 We're so glad to hear that Mike in Sales and Devin/Josh in Service provided a friendly and helpful experience. Your satisfaction means the world to us, and we truly appreciate your kind words. Enjoy your new ride, and we look forward to seeing you again in the future! 😊 Best Regards, Bobby Stevens Managing Partner
I have purchased multiple vehicles here in the past, and
I have purchased multiple vehicles here in the past, and my experiences continue to be very positive. Going from a work from home job to having to drive to an office put a change on my vehicle needs so I went in to explore if getting into an EV Silverado was feasible (from a 2500 I also got there). I worked with Joe Wolfer, whom I've worked with in the past and very closely with the new GM Ben, and the Managing Partner/Owner Bobbie Stevens. I can't speak highly enough of all of them; they made sure I got into what I wanted to, in my budget and provided yet another excellent buying experience. The staff here is very easy to talk to, not pushy at all, and genuinely want to make the experience as great as they can for their customers. I have also had great experiences with their parts and service department (kudos to Josh and Devin!). I'd recommend Chevrolet of Middletown (formerly Key Chevrolet) to anyone looking for a new vehicle and ask for Joe! On that note, I'd also highly recommend the Silverado EV; this truck is a beast; super comfortable, quiet ride, fast and fun to drive and all while able to do "pickup" things!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! Thank you for your continued trust in Chevrolet of Middletown and for sharing your fantastic experience! 🚘💙 We're thrilled that Joe, Ben, and Bobbie helped you find the perfect Silverado EV while staying within your budget. Your kind words about our service team, Josh and Devin, mean a lot as well! Enjoy your new ride—it truly is a game-changer! 🔥 Best Regards, Bobby Stevens Managing Partner
Good communication from salesman prior to purchase .
Good communication from salesman prior to purchase . Owner made a nice accommodation for me to aide in closing the sale so thanks Bobby! Paperwork was efficient. Post - sale , always seems to lose steam …… I have an issue with my installed bed cover and trying to get someone to discuss to correct is less than easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, and we're glad to hear that the communication and sale process went smoothly. We truly appreciate your business. We're sorry to hear about the issue with the bed cover, and we want to make sure it's resolved as quickly as possible. Please feel free to reach out directly at (860) 398-9796, and we'll do everything we can to ensure the matter is addressed promptly. Thanks again for choosing us!
Great service from Stanley and the finacial team.
Great service from Stanley and the finacial team. Nejdet was great to work with. Awesome experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review! 🌟 We’re so glad to hear that Stanley, Nejdet, and our financial team provided you with great service. It’s fantastic to know you had such an awesome experience, and we truly appreciate your feedback. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new vehicle! Best Regards, Bobby Stevens Managing Partner
Steve Cortez was Helpful helping me pick out my Vehicle,
Steve Cortez was Helpful helping me pick out my Vehicle, easy paperwork, smooth car buying GREAT Customer Service/Team I'm very Happy😊 smooth drive home 🏡 I recommend car buying, They work with your credit you'll will drive home the same day with a New or Used Car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing review! 😊 We're so glad Steve made your car-buying experience smooth and hassle-free. 🚗💨 Easy paperwork, great customer service, and a happy drive home—that’s what we love to hear! Enjoy your new ride, and we truly appreciate your recommendation! 🙌
Even though I live in Bridgeport, it is totally worth it
Even though I live in Bridgeport, it is totally worth it to drive up to Middletown so that I can work with Stanley when I want to purchase a new car! Today I purchased my fourth new car from him – such a pleasure to work with, top-notch service, love my new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your loyalty and kind words! We’re thrilled to hear that you’ve had such a great experience with Stanley over the years. It's wonderful to know that it's worth the drive to work with him. Enjoy your new car, and we look forward to assisting you again in the future!
Working with Stanley was amazing, he walked me through
Working with Stanley was amazing, he walked me through everything and was very kind when dealing with all of the insurance stuff. Very nice and very helpful!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're so glad to hear that Stanley made your experience smooth and stress-free. His kindness and attention to detail truly set him apart. Enjoy your new ride! Best Regards, Bobby Stevens Managing Partner
I worked with Steve Cortez and had such an amazing
I worked with Steve Cortez and had such an amazing experience. He was super down to earth, worked with me to find a car that fit my budget, and was able to get a piece of the interior of the car fixed at no out of pocket expense to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience! We're thrilled to hear that Steve went above and beyond to help you find the perfect car while keeping your budget in mind. His dedication to customer satisfaction truly makes a difference. Enjoy your new ride! 🚗🎉
Very nice and the people who were in the office were very
Very nice and the people who were in the office were very helpful and professional thanks .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad to hear that our team was helpful and professional during your visit. We appreciate your support and look forward to assisting you again in the future! Best Regards, Bobby Stevens Managing Partner
My salesman with Steve Cortes, Steve did an outstanding
My salesman with Steve Cortes, Steve did an outstanding job on helping me find my new truck. I highly recommend going in for his assistance on your next new big purchase. My overall experienced at Middletown Chevrolet was a fantastic and easy transaction.. The group was very knowledgeable and friendly. Thanks again, Steve. I love my new 2025 2500 HD trail boss.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your fantastic review! We're so happy to hear that Steve Cortes made your experience at Middletown Chevrolet a smooth and easy process. We're glad you love your new 2025 2500 HD Trail Boss! We truly appreciate your recommendation, and if you need anything else, we're here to help. Enjoy your new truck! Best Regards, Bobby Stevens Manging Partner