Reviews
Been a customer since 2020 and never had any issues
Been a customer since 2020 and never had any issues and/or concerns until my last visit for my oil change. I was told that I needed work done on my front differential. This exact work was previously done less than 8,000 miles ago. Strange that it was necessary to have to redo it again. In addition I was told that the transmission coolant lines were leaking. Their quote was $1,170.30 which seemed ridiculous, so I had it checked out by a different mechanic. The price I paid to have the work done by them $566.91. So I guess that O’Hara’s of Falmouth, MA doesn’t do their best for their loyal customers. This situation has cost them any future business from me. Screw me once shame on you, screw me twice, shame on me!
Been a customer since 2020 and never had any issues
Been a customer since 2020 and never had any issues and/or concerns until my last visit for my oil change. I was told that I needed work done on my front differential. This exact work was previously done less than 8,000 miles ago. Strange that it was necessary to have to redo it again. In addition I was told that the transmission coolant lines were leaking. Their quote was $1,170.30 which seemed ridiculous, so I had it checked out by a different mechanic. The price I paid to have the work done by them $566.91. So I guess that O’Hara’s of Falmouth, MA doesn’t do their best for their loyal customers. This situation has cost them any future business from me. Screw me once shame on you, screw me twice, shame on me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Great experience from start to finish.
Great experience from start to finish. Staff was professional, worked with me to find a vehicle that fit with my budget. When I picked it up, Serena had it ready to go, full gas tank, plates, spent quality time helping me set up the techical stuff, and someone stayed late to do an inspection sticker which I really appreciated. Chris moved the financial process along without a lot of waiting. Great team!
Great experience from start to finish.
Great experience from start to finish. Staff was professional, worked with me to find a vehicle that fit with my budget. When I picked it up, Serena had it ready to go, full gas tank, plates, spent quality time helping me set up the techical stuff, and someone stayed late to do an inspection sticker which I really appreciated. Chris moved the financial process along without a lot of waiting. Great team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Huge thank you to entire Service team for another great
Huge thank you to entire Service team for another great experience at O'Hara Motors. My service advisor Christine assisted me promptly upon arrival and as always got my vehicle right in. Scheduled maintenance and my state inspection sticker were both done in no time. Thank you Danny!
Huge thank you to entire Service team for another great
Huge thank you to entire Service team for another great experience at O'Hara Motors. My service advisor Christine assisted me promptly upon arrival and as always got my vehicle right in. Scheduled maintenance and my state inspection sticker were both done in no time. Thank you Danny!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was excellent.
Service was excellent. I was greeted by a very friendly person at the desk. My car was finished at the desired time. I was given two reminder notices that I would not forget overall this was a very pleasant experience.
Service was excellent.
Service was excellent. I was greeted by a very friendly person at the desk. My car was finished at the desired time. I was given two reminder notices that I would not forget overall this was a very pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staff was professional, friendly, accommodating, and
Staff was professional, friendly, accommodating, and courteous. The wait time was minimal, and dog friendly.
Staff was professional, friendly, accommodating, and
Staff was professional, friendly, accommodating, and courteous. The wait time was minimal, and dog friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was Told my tires all had dry rot & wouldn’t pass
I was Told my tires all had dry rot & wouldn’t pass inspection. My jeep is a 2020 with less than 12k miles on it. Took it elsewhere & received my inspection sticker no problem Oharas will not get my business again.
I was Told my tires all had dry rot & wouldn’t pass
I was Told my tires all had dry rot & wouldn’t pass inspection. My jeep is a 2020 with less than 12k miles on it. Took it elsewhere & received my inspection sticker no problem Oharas will not get my business again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good service and communication.
Good service and communication. Better than time turnaround. Thanks especially to Christine at the front desk.
Good service and communication.
Good service and communication. Better than time turnaround. Thanks especially to Christine at the front desk.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike in the service department was very helpful and nice
Mike in the service department was very helpful and nice and would recommend to my family
Mike in the service department was very helpful and nice
Mike in the service department was very helpful and nice and would recommend to my family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service friendly experience best place around
Excellent service friendly experience best place around to get you jeep fixed i will recommend to family and friends.
Excellent service friendly experience best place around
Excellent service friendly experience best place around to get you jeep fixed i will recommend to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly professional man who waited on me.
Friendly professional man who waited on me. Dealership very clean. Quick service answered question I had about my tires
Friendly professional man who waited on me.
Friendly professional man who waited on me. Dealership very clean. Quick service answered question I had about my tires
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair