Kimberly Car City

Kimberly BMW provided a relaxed atmosphere during price negotiation and subsequent purchase of the car. Sales department seemed to care about me as a customer, negotiated fairly, without the grudging attitude I've gotten from sales persons at other BMW locations.

The purchase of the car was very easy to make, professionalism with the sales staff and financing staff. I’ve purchased the last three jeeps At this dealership using the same staff. Very satisfied with everything

Awesome experience! No pressure. Steve is a great salesman to deal with. Everyone is up front and very qualified. About 3 hours start to finish on a new used truck

Patrick is a very knowledgeable, friendly sales person. Always looking to put you in the right vehicle. This is the second vehicle purchased from him and will go back when in the market for another BMW

Did not even change the oil before selling vehicle, and I have NO IDEA where the Title and registration are yet.... SIX MONTHS LATER. Repeated calls are their strong suit.

The sales service was wonderful, however, upon delivery there was only one key for the Cadillac? They said they would contact the previous owner and check on the other key and we never got a call back. So, we ask the dealership if they would share the cost of this key and they refused?? Never gave it a thought that we needed to ask before the purchase if there was a spare key? This second key cost us $400. Expensive lesson learned!

Patrick took excellent care of us and guided us in the right direction for the purchase of our vehicle. Appreciate the time Patrick and rest of staff took to take care of us.

My experience with my recent purchase was just excellent, once again. This was my sixth purchase from the dealership since 2009 and my forth X5. This was my first purchase with Patrick Grijalva as my sales representative. Patrick was so good to work with. Very knowledgeable about the product, so helpful answering all of my questions and very patient with me on the delivery and getting up to speed on all the features. I know I can come back with questions. I couldn't be happier. Amazing, ultimate driving machine and amazing customer service!

The service department has a bad attitude when they are confronted of obvious overcharging. Offered a service to make up but now no loaners for weeks on weeks. Just plain lies.

Patrick called to let me know they had a car in that he thought I would like. I love the car. Everyone made the sale smooth. Very friendly staff.