Junction Auto Family - Chrysler Jeep Dodge Ram Buick GMC

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4.9
(440 reviews)
Visit Junction Auto Family - Chrysler Jeep Dodge Ram Buick GMC
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 1:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 9:00am–8:30pm
Tuesday 7:30am–6:00pm 9:00am–6:00pm
Wednesday 7:30am–6:00pm 9:00am–6:00pm
Thursday 7:30am–6:00pm 9:00am–8:30pm
Friday 7:30am–6:00pm 9:00am–6:00pm
Saturday 8:00am–1:00pm 9:00am–5:00pm
Sunday Closed Closed
New (888) 692-4818 (888) 692-4818
Used (888) 409-9514 (888) 409-9514
Service (440) 388-4492 (440) 388-4492

Inventory

See all 293 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2014.
Dependability Since 1931
Junction is a fifth generation family owned business. We still run the business in a friendly honest old fashioned manner. Owners Ed & Cliff Babcock still shares and follows his family's values. We really do want to help you!
Service & Dependability since 1931

Service center

Phone number (440) 388-4492

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

4.9
(440 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Junction Auto Family - Chrysler Jeep Dodge Ram Buick GMC from DealerRater.

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1.0

I have bought and have been using Junctions service

I have bought and have been using Junctions service department for 5+ years and I must say up until 2020 I never had a bad experience. The last 2 years I have had a lug nut fall off while driving. The last tire rotation the technician hand tightens all 5 lug nuts on the driver side front wheel which I had to pull over and tighten myself. I asked for license plate LED replacement bulbs and was told for both the cost was close to 500$ when in turn they were looking at the Head light replacements (I would guess) I asked to have the washer nozzle replaced and found that the Technician broke the existing nozzle while replacing the defective nozzle. also, the washer fluid bottle was dry and not sure how the replacement and functionality worked after?? They state that the service department will do an inspection of the vehicles when dropped off, all tires were under preasure, not sure if they checked any other fluids besides completing my oil change. I believe that mistakes can happen but this is strike 3 and will find sales and service from another dealer.

5.0

After a routine lube and oil.

After a routine lube and oil. change, I could not find the “dealership experience survey” and wanted to write a review. Compliments to Greg Dines who has taken care of us for many years. Regarding service on our Cherokee, Greg Dines is caring, professional and committed to giving his person attention. He is an outstanding Junction Auto representative. We have never been disappointed with Greg. Keep him!

5.0

First oil change and ceramic touch up appointment.

First oil change and ceramic touch up appointment. Ashley Richardson checked me in. Super friendly, knowledgeable and professional. Work was performed at a 5 star level, my vehicle left the body shop in great shape, paper floor mats were put down by the service dept. and i didn't wait very long at all. At checkout, I was informed that my first oil change was free of charge and the ceramic coating was included in my option warranty. I was also escorted to my vehicle by Ashley when I left! I couldn't ask for a better dealer service experience! If I could award more stars, I would! Mark Musca

5.0

Service department is wonderful Ashley was top-notch very...

Service department is wonderful Ashley was top-notch very helpful will definitely return and recommend this place

5.0

As always Greg Dienes did phenomenal with his attention...

As always Greg Dienes did phenomenal with his attention to both detail and customer care! Greg is very patient and friendly! He doesn't mind explaining things and I always feel welcomed when I bring my truck here for service. I highly recommend this place.

5.0

Nothing but good things to say. Corey is top-notch. We...

Nothing but good things to say. Corey is top-notch. We always do business with Junction and make sure to spread the good word.

5.0

Love Junction Auto! It's clean and people are friendly ....

Love Junction Auto! It's clean and people are friendly . All customers are treated equally! Go Junction!

5.0

Junction is a great dealership! All there staff are...

Junction is a great dealership! All there staff are helpful and excited for your big purchase. They care about what you are looking for and won't talk you into something different. They truly make sure your car/truck fits your needs and what you are looking for.

5.0

Made the jeep buying experience the easiest car buy that...

Made the jeep buying experience the easiest car buy that I have ever been a part of. I know for a fact that I will use Corey again for my next jeep purchase due to how fast and easy he made the process.

5.0

Corey Turnbull is a fabulous car salesman and does the...

Corey Turnbull is a fabulous car salesman and does the finest job when it comes to wanting to buy a new car. Always knows exactly what we want and gives us the best experience.

See all 440 reviews