Buick GMC of Watertown

4.1 out of 5 (4.1) 107 reviews

Dealer on Cars.com since April 2009

Currently in stock!

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Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 5:30 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 5:30 PM
Sat 7:30 AM - 4:00 PM
Sun Closed

Reviews

4.1 out of 5 4.1
107 lifetime reviews.
  • What A Class Act Wonderful Dealership
    March 15, 2015

    I honestly can't say enough about how wonderful our experience was and will actually be mailing a letter to the owner to commend the whole team at the... Watertown buick gmc. On this survey, I will again just reiterate how wonderful my finance and I were treated. Our salesman Matt Burks was honestly a pleasure to work with and made the salesman from the other dealerships seem less than adequate in terms of his knowledge of his product, his excellent attitude and demeanor, and his ability to gauge our needs and meet them to get us in the truck we wanted. Also Kyle the manager was always enthusiastic, friendly and welcoming and a seems to bring a great energy to the watertown branch. He was so helpful and we could never thank him enough either. Honestly one of the best experience making a major purchase I have had. Everyone in the dealership went above and beyond. The rest of the staff was also great, specificly we met Ed in financing and a women named Rena. Both were very kind and friendly.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Service manager very dishonest and unprofessional
    January 17, 2018

    Service manager very dishonest and unprofessional took Car in for service damaged the in of brand new car was told it be taking care of and wasn’t

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your comments, Fred. We are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you... can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (860) 631-5745 when you have a chance. We hope to hear from you.


  • 5.0 out of 5
    Buick GMC of Watertown
    August 25, 2017

    Service work done in a timely manner. Friendly group of people.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your wonderful feedback of your recent experience with us. We're happy to hear we were able to get you back out on the road so quickly! ...Thank you again for choosing Buick GMC of Watertown!


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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Tire Rotation

    $21.95 and up*

    Wheel Balance

    $59.95 and up*

    Oil, Filter Change

    $34.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since April 2009

We are proud and pleased to welcome all of the Buick and GMC sales and service guests from the area to our brand new facility on Straits Turnpike in Watertown. We strive to give you a great purchase and ownership experience. We all work as a team and are here to help you with your vehicle needs. We look forward to seeing you!

"Powered by People; Fueled by Values"
Buick GMC of Watertown
715 Straits Tpke Watertown, CT 06795
New (860) 631-5617
Used (860) 631-5620
Service (860) 631-5614
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