Excellent communication before, during and after repair. Very clean facilities. First repair of vehicle since purchase. Everything went well with repair and costs were reasonable.
New Ram Purchase
Sales representative Tevin was great, very friendly and knowledgeable about the Ram 2500 Power Wagon purchased. The facility and vehicle quality is first class. My low rating is based on my experience with the sales manager and the “up sale” of additional warranty and services. During the signing process several option prices was shown as what the total monthly loan payment will be based on the option. I don’t remember seeing what the loan payment would be without the options. It wasn’t until the final document signing do you see what the total cost of these option are. I can’t help but feel this is by design. Lesson learned, don’t rush the process and understand the true costs.
purchasing a car
Erik is the best sales rep., by far, at Fremont Motors!! He is so helpful and went above and beyond getting me into the vehicle that I wanted!! I continue to recommend him to people I know! I will be a returning customer, for sure!! Thanks Erik for making my car shopping easy!
Rick was so helpful. I can't believe how fast we were able to get purchase finalized. An overall great experience for something I was dreading.
Thanks Kim! Happy to see that Rick took great care of you and helped you get into a new vehicle. Congrats on your new ride and welcome to the family. See you here at your first service visit! Regards, The Fremont Motor Rock Springs Team
Got my jeep here and love it
I don?t usually leave reviews but the experience I had with Fremont motors deserves it, Eric and Scott helped me purchase my first brand new vehicle and they made the process very easy and stress free. I will be recommending these guys and this company to anyone that?s looking for a vehicle, thanks again guys.
The Perfect little blue Jeep
I think I was probably the easiest customer. I came in with an idea...okay not even an idea. I knew what I wanted. A very pretty blue jeep renegade out of the Casper dealership. I test drove a gray renegade that they had on the lot and obviously fell in love. But I had requirements and if I was going to pay for a new car, I wanted what I wanted. Dan C. made it happen. He said no sense in compromising if it's not what you want. So, he got me my perfect car and I am still very much in love. She perfect.
Great Service Departmant
I was traveling from UT to MN on a Saturday afternoon, and my voltage light came on. I pulled in and even though they were busy, Brian in service got my vehicle in right away, did diagnostic check on it and had me back on the road within 2 hours with a new alternator! Thank you so much for everything GREAT JOB!
Best Vehicle Sales Ever!
Professional, courteous, and knowledgeable staff. This is the first time I have bought a vehicle that I did not know more than the sale person. They were not pushy and ensured all my questions were answered. They honored the deal they made even though they found out that they have made pricing mistakes in my favor. I would definitely do business with them again!
Stopped in to get a part for my truck and was surprised how I was treated on there show room floor. I asked a couple of questions about the new Compass TrailHawk. The salesperson Rick Coleman was super knowledgeable and convinced me to trade in my dilapidated 2009 1500 4X4 Truck. I've Bought many vehicles in the last 35 years. Never have I experienced such a easy no haggle, no pressure environment. I would recommend you shop with Fremont Rock Springs for your next vehicle.
The service department went above my expectations. Thank you.
We're so happy to hear that our service department exceeded your expectations, Casey! Thank you for choosing Fremont Motor Rock Springs!