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Varsity Ford

(2,423 reviews)
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Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 691-8979 (877) 691-8979
Used (866) 246-0847 (866) 246-0847
Service (877) 372-7459 (877) 372-7459

Reviews

(2,423 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Varsity Ford from DealerRater.

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Varsity Ford of Ann Arbor is the only dealership I've

Varsity Ford of Ann Arbor is the only dealership I've leased a vehicle from for over twenty years. The leasing process is perfection. The Escape is brought directly to my home. Shannon explains every detail of all the technical information necessary to drive the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your loyalty and kind words! We’re truly honored to have earned your trust over the past twenty years. It’s wonderful to hear that Shannon continues to provide such thorough and convenient service—and that the home delivery and leasing process make things so seamless for you. We look forward to continuing to exceed your expectations for many years to come!

Salesman Shane Smith provided my wife and I a wonderful

Salesman Shane Smith provided my wife and I a wonderful car buying experience at Varsity Ford in Ann Arbor. We were shopping for a Ford Raptor; Shane warmly greeted us upon our arrival made our car buying experience a total success. His extensive knowledge about the car and the manner in which he met our needs was outstanding. From start to finish our purchase was completed within two hours. We highly recommend Shane and Varsity Ford for all of your car buying needs. We are frequent car buyers and of all the dealerships that we have recently purchased from we found Varsity Ford and Shane Smith to have best met all of our car buying needs. Le Stewart, Leslie, MIchigan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for sharing your kind words and detailed experience! We’re thrilled to hear that Shane made your visit to Varsity Ford such a success. It’s wonderful to know his warm welcome, expert knowledge, and efficiency helped make your Ford Raptor purchase smooth and enjoyable. We truly appreciate your recommendation and are honored to have earned your trust — especially as frequent car buyers. We look forward to welcoming you back anytime your automotive needs arise!

Varsity Ford and salesman Shane Smith provided me with

Varsity Ford and salesman Shane Smith provided me with excellent service on my recent purchase of a Ford Raptor. Shane's knowledge and professional skills made my purchase a wonderful experience. A Five-Star performance. Le Stewart, Leslie, MI

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Ms. Stewart, for the fantastic feedback! We're thrilled to hear that your experience with Shane and the Varsity Ford team was worthy of five stars. Congratulations on your new Ford Raptor — what an exciting purchase! We truly appreciate your trust and support, and we're always here if you need anything down the road. Enjoy the ride!

The truck was listed for $23,000, the dealer responded 2

The truck was listed for $23,000, the dealer responded 2 days later. The wrap was taken off, and the truck was re-listed for $29,000. The dealer would not consider the price initial listing.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Leased a Mustang Mach E.

Leased a Mustang Mach E. Wonderful salesperson David Byron was super helpful and understanding of my needs. During the whole shopping process Varsity was of all dealers I talked to, the most responsive and helpful. I would highly recommend using Varsity for your next vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Michael, Thank you so much for your kind words and for choosing to lease your Mustang Mach-E with us! We're thrilled to hear that David provided such helpful and attentive service — he truly goes the extra mile for our customers. It means a lot to know that Varsity stood out as the most responsive and helpful dealership during your shopping process.

I would like to take a moment to commend my salesperson,

I would like to take a moment to commend my salesperson, Tony Vorias. He was exceptional throughout the entire process. His knowledge, professionalism, and dedication made my experience seamless and enjoyable. Also, he took the time to answer all my questions and ensured that I felt confident in my decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much, Aaron, for taking the time to share your kind words about Tony. We're delighted to hear that he made your experience seamless and enjoyable. Tony takes great pride in providing knowledgeable and attentive service, and your feedback truly highlights his dedication. We'll be sure to pass along your commendation—he’ll be honored to hear it!

I would like to take a moment to commend my salesperson,

I would like to take a moment to commend my salesperson, Tony Vorias. He was exceptional throughout the entire process. His knowledge, professionalism, and dedication made my experience seamless and enjoyable. Also, he took the time to answer all my questions and ensured that I felt confident in my decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Aaron, for taking the time to share your kind words about Tony. We're delighted to hear that he made your experience seamless and enjoyable. Tony takes great pride in providing knowledgeable and attentive service, and your feedback truly highlights his dedication. We'll be sure to pass along your commendation—he’ll be honored to hear it!

We just renewed the lease for 2 of our vehicles for 2

We just renewed the lease for 2 of our vehicles for 2 Bronco Sports. We've been working with Jeff Scott there, and he makes the experience SO easy. He also actively pursues all the rebates / deals that may be available to us to make that quick and easy as well. He jumps through hoops to meet our requirements without ever trying to push more than we want / want to pay on us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

That’s fantastic to hear! Jeff truly goes above and beyond to make the leasing process seamless and stress-free. It’s great that he actively finds the best deals for you and ensures you get exactly what you need without any pressure. Enjoy your two new Broncos, and thank you for choosing Varsity—we sincerely appreciate your loyalty!

We brought our grandson to Varsity Ford so he could buy a

We brought our grandson to Varsity Ford so he could buy a car. Al Oxley was our salesman. Al was very helpful and knowledgeable, and helped Cody find a very nice used car. My grandson was nervous since this was his first financed car purchase but Al was extremely professional and patient answering all of our questions. We feel that Al had our best interests in mind and helped Cody pick out the right car for himself. We highly recommend Al Oxley if you are looking for a reliable used car. Thanks again, Al.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We’re delighted to hear that Al provided such knowledgeable and patient assistance in helping Cody find the perfect car. Buying a first car is a big milestone, and we’re glad Al made the process smooth and reassuring. We truly appreciate your recommendation and hope Cody enjoys his new ride! If you ever need anything in the future, we’re here to help.

Outstanding support and service from Al Oxley.

Outstanding support and service from Al Oxley. Purchased a truck from a different state and Al made the process as smooth as he could. I was and remain impressed. I had an exceptional experience purchasing my King Ranch F150 from Varsity Ford. Thank you Varsity Ford and Al Oxley for going above and beyond to make my experience exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words, Mike! We're delighted to hear that Al provided outstanding support and made your out-of-state purchase smooth and seamless. Enjoy your King Ranch F-150—it’s a fantastic truck! We truly appreciate your business and look forward to having you back again!