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Atchinson Ford

(248 reviews)
Visit Atchinson Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (734) 403-3330 (734) 403-3330
Used (734) 403-4388 (734) 403-4388
Service (734) 403-4319 (734) 403-4319

Reviews

(248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Atchinson Ford from DealerRater.

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Review atchison Ford

My salesman Rob Knasiak was fantastic he made the whole process very seamless kept in touch with me every step of the process and even reached out to see if I needed anything he also facilitated the purchase of the extra accessories that I wanted for the vehicle would highly recommend Atchison Ford fir your next vehicle purchase .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Frederick, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

The Buck Stops Here ! 11-15-23

Chris Rogers was courteous, caring and efficient in handling the purchase of my 2024 Edge. Our preliminary phone conversation revealed both what I was interested in as well as what specific documentation was required for the transaction to be completed. Prior to my arrival at the dealership, I was able to pay for and obtain my 2024 Edge temporary insurance coverage. Once at Aitchison Ford, I was able to take the vehicle for a spin ensuring it was the right choice for me. All the documentation was ready in advance, making the transaction smooth and efficient. Thank you, Chris and the Aitchison Ford team for making this a successful and enjoyable experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

Great experience

Awesome service...nice to talk to...willing to help. Been to many other dealerships and had awful experiences...Chris Roger's was great and will go to him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Todd, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Atchinson Ford Sales, Inc. for all your vehicle needs! Take care!

What a great experience

Today I had the pleasure of visiting Atchinson Ford I was very impressed with selection of vehicles on the lot.Being nervous about purchasing a new vehicle was soon greeted by Chris Rogers he was so helpful he explained the difference in the vehicles I had interest in he encouraged us to ride in a few vehicles before making a decision. I felt he really care for my needs not just wanting to sell a vehicle he explained every step in process and most of all He spoke to me directly even though my husband was with me. And that means a lot to me . Thank you Chris

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Patricia, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Great car buying experience!

I worked with Chris Rogers at Atchinson and had a great experience all around. I traveled from Wisconsin to Belleville, MI to buy my vehicle. Atchinson had great prices and a great selection. Chris worked with me via phone and email to answer all my questions leading up to my travel date. I felt comfortable throughout the whole experience. Working with Chris was like working with a long-time friend. He really shows that he cares, and that made the car buying experience go very smooth. If you're looking at a vehicle at Atchinson, I highly recommend reaching out to Chris Rogers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service!!

I had a wonderful experience. Rob was knowledgeable and patient while helping me out with different options. I definitely recommend talking to him about purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Nadia, thank you for taking the time out of your day to tell us about your experience. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

Atchinson Ford Dealership

Always professional and dependable . Staff is always friendly. Repairs are reasonable and completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Nancy, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

F150 XLT

Chris Rogers is the best to ever do it! What an awesome man who knows how to take care of his customers! This makes car #6 that he has sold to us, my new F150 XLT is perfect! He’s like family, he is highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Andre, thank you for leaving such a great review and high star rating. Thanks again for the recommendation and have a fantastic day!

Customer

2nd car we have bought there. Wonderful employees, honest, NOT hotshot sales people, nice dealership, helpful. Bigger inventory than anywhere else we looked and well displayed with year and cost. Wouldn?t buy a car anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

James, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Chris Rogers A+ Service

Chris Rogers has been our go to guy for almost 20 years. He is professional and kind. He is very truthful and always goes above and beyond. I love my new Bronco I purchased from him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Virginia, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!