New 866-233-0078 Dealer Website
Used 866-232-1964 Email Dealer
Service 877-227-2585

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Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 4:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 12:00 PM
Sun Closed
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Reviews

3.4
Average based on 46 reviews
  • Brighton Ford rocks!!

    I have leased 3 vehicles from Eric and J.C. At Brighton Ford. Super friendly and accomidating. I drive past 10 dealerships to get treated fairly a...

    Dealer Response

    Thank you Joe for taking the time to review Brighton Ford. We truly appreciate that you are our customer and that your experience was positive, th...


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    I have leased 3 vehicles from Eric and J.C. At Brighton Ford. Super friendly and accomidating. I drive past 10 dealerships to get treated fairly and friendly. Live 45 mins away and have delivered to my doorstep. Highly recommend.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you Joe for taking the time to review Brighton Ford. We truly appreciate that you are our customer and that your experience was positive, that's what we always strive for. Please let us know if there is anything we can help you with, as our relationship does not end after the sale is made, as a matter of fact it has just begun. Thanks again and have a great day!


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  • Worst service experience ever

    Brought in a commercial vehicle at 3 PM on Monday for scheduled service and some minor repairs. Dealership called me at 12:30 the next afternoon ...

    Dealer Response

    Hello Fleet Vehicle, thank you for writing a review on us. We are sorry that you had an unpleasant experience and assure you that is not our inten...


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    Brought in a commercial vehicle at 3 PM on Monday for scheduled service and some minor repairs. Dealership called me at 12:30 the next afternoon telling me that the technician had just took it back. Dean left me a message at that time telling me he would call me back at four and let me know. I called at 4:30 and and could not come in contact with anyone from the service department including the manager. Finally got a call back at five, saying that they had just taken aback for oil change and that it would not be available until tomorrow. On Monday when I drop the truck off I had expressed that this was a commercial vehicle and I needed to take it back to work on Wednesday so I needed it done by Tuesday evening. Mind you when I went in at 5:30 to get my truck after I had told them to put the old oil back in so I could use the truck there were 8 people sitting around that worked there. So this dealership had my truck for 27 hours and did not even get the oil changed. Worst service experience ever, I will never use this dealership ever again. This was also my first use of them.

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    Hello Fleet Vehicle, thank you for writing a review on us. We are sorry that you had an unpleasant experience and assure you that is not our intention here at Brighton Ford. Please send an email to janton@brightonford.com so that we can work to resolve this issue for you. Thank you and have a great night!


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  • Eager to help us find what we were looking for

    We were looking for a slightly used cargo van with a limited budget. Brighton Ford kept looking for us until they found a great deal.

    Dealer Response

    Thank you Ann Arbor Non-Profit for the kind words about Brighton Ford. We are glad to have you as our customer and look forward to working with yo...


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    We were looking for a slightly used cargo van with a limited budget. Brighton Ford kept looking for us until they found a great deal.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Ann Arbor Non-Profit for the kind words about Brighton Ford. We are glad to have you as our customer and look forward to working with you for years to come! We thought our service coupons would be a great value to you on your next visit to Brighton Ford, check them out here: http://www.brightonford.com/parts-service-coupons/index.htm and please let us know if there is anything we can help you with. Thanks again and have a great day!


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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2003

Brighton Ford is a family owned and operated business and we treat each and every customer as if they were an extended part of the family. Customer Satisfaction is our #1 goal and we strive to build a lasting relationship with each and every customer. We have assembled the best team available with over 200 years of combined automotive sale experience so that we can provide you with the best experience possible. We are here to help you through your vehicle ownership experience step by step. Our sales staff offers exceptional product knowledge, industry experience and passion to nurture long lasting relationships with our customers!

"CUSTOMERS FOR LIFE!"