Brighton Ford

I have leased 3 vehicles from Eric and J.C. At Brighton Ford. Super friendly and accomidating. I drive past 10 dealerships to get treated fairly and friendly. Live 45 mins away and have delivered to my doorstep. Highly recommend.

Brought in a commercial vehicle at 3 PM on Monday for scheduled service and some minor repairs. Dealership called me at 12:30 the next afternoon telling me that the technician had just took it back. Dean left me a message at that time telling me he would call me back at four and let me know. I called at 4:30 and and could not come in contact with anyone from the service department including the manager. Finally got a call back at five, saying that they had just taken aback for oil change and that it would not be available until tomorrow. On Monday when I drop the truck off I had expressed that this was a commercial vehicle and I needed to take it back to work on Wednesday so I needed it done by Tuesday evening. Mind you when I went in at 5:30 to get my truck after I had told them to put the old oil back in so I could use the truck there were 8 people sitting around that worked there. So this dealership had my truck for 27 hours and did not even get the oil changed. Worst service experience ever, I will never use this dealership ever again. This was also my first use of them.

We were looking for a slightly used cargo van with a limited budget. Brighton Ford kept looking for us until they found a great deal.