Reviews
Write a reviewAudi of Mentor is awesome
The staff is very professional and willing to work with me to get a price I was satisfied with. Maria was more than helpful with explaining the electric portion. She bent over backwards to help. Willing to come in on her day off when I had to change appointments with her
Audi of Mentor is awesome
The staff is very professional and willing to work with me to get a price I was satisfied with. Maria was more than helpful with explaining the electric portion. She bent over backwards to help. Willing to come in on her day off when I had to change appointments with her
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your amazing review, Leslie. It is wonderful to learn that our staff went above and beyond to assist you at Audi Mentor and we would be honored to assist you with anything else.
Positive transaction
Bought used vehicle,correspondence was great,transaction smooth Blake and his team treated us with personal attention and professional care, easy positive transaction from start to finish
Positive transaction
Bought used vehicle,correspondence was great,transaction smooth Blake and his team treated us with personal attention and professional care, easy positive transaction from start to finish
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Suzane, professional and personal service is something our Sales Team takes great pride in providing. Thank you for sharing about your smooth and enjoyable experience here at Audi Mentor, we are always happy to assist you.
Lease of Audi Q5
Maria and the entire Audi of Mentor team provided a great experience in my most recent lease of a Q5. The turn in of my 2020 Q5 and the lease and delivery of my new 2023 Q5 were handled flawlessly.
Lease of Audi Q5
Maria and the entire Audi of Mentor team provided a great experience in my most recent lease of a Q5. The turn in of my 2020 Q5 and the lease and delivery of my new 2023 Q5 were handled flawlessly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Tom, thank you so much for your five-star review of Audi Mentor. We are pleased to learn that you had a great experience with our Sales Department and we congratulate you on the lease of your new 2023 Audi Q5.
Great Buying Experience
From the initial test drive to the delivery walk through, nothing but good things to say about Audi Mentor! I would highly recommend this dealership to anyone who appreciates an easy car buying experience.
Great Buying Experience
From the initial test drive to the delivery walk through, nothing but good things to say about Audi Mentor! I would highly recommend this dealership to anyone who appreciates an easy car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kim, thank you so much for the awesome review and 5-star rating. We are so pleased to read that our Sales Team was able to walk you through the whole process, and made the overall buying experience smooth during your visit. Your recommendation is valued at Audi Mentor, and we hope to see you here in the future again.
Thoroughly pleased........
My Audi Brand Specialist was Maria Drago. Maria made it very easy to purchase my Audi S5 coupe. She took the time to explain everything thoroughly and answer all questions. I would recommend Maria and Audi of Mentor to family and friends.
Thoroughly pleased........
My Audi Brand Specialist was Maria Drago. Maria made it very easy to purchase my Audi S5 coupe. She took the time to explain everything thoroughly and answer all questions. I would recommend Maria and Audi of Mentor to family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new Audi S5 Coupe, Jack. Nothing makes us happier than knowing our guests received knowledgeable and thorough service while working with our Sales Team at Audi Mentor. Your personal recommendation means the world to us and your positive feedback is appreciated. We hope to have the opportunity to earn 5 stars on your next visit as well.
Great service
Our sales specialist was Chris Stegman. Our expirience was wonderful. The delivery was second to none. We will be back to see only Chris when lease is 2 yrs old
Great service
Our sales specialist was Chris Stegman. Our expirience was wonderful. The delivery was second to none. We will be back to see only Chris when lease is 2 yrs old
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marsha, thanks for sharing this five-star review with us. It makes us proud to know that our Sales Department ensured you had a wonderful experience at Audi Mentor. Should you need anything, please don't hesitate to reach out to us.
Great customer service.
I bought a 2015 Audi S5 Cab online from Pittsburgh PA. Everything was pretty much finalized before I walked in the door and Maria was fantastic. She sent me a walk-around video the day before purchase in order to avoid any surprises. She also test-drove the vehicle and made me feel comfortable about signing on the line, sight, unseen.
Great customer service.
I bought a 2015 Audi S5 Cab online from Pittsburgh PA. Everything was pretty much finalized before I walked in the door and Maria was fantastic. She sent me a walk-around video the day before purchase in order to avoid any surprises. She also test-drove the vehicle and made me feel comfortable about signing on the line, sight, unseen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, receiving positive reviews like yours is what our Sales Department strives for. It is pleasing to know that our team made sure you were satisfied with the purchase of your 2015 Audi S5 Cab. Your business is valued and we look forward to seeing you again at Audi Mentor.
Great Dealership
I was impressed with the professionalism. From organizing an extensive test drive, an explanation of the features, trade-in value and willingness to search nationally for the model/color/trim that I specified. From walking into Audi Mentor to test drive my preferred vehicle to driving home with my new vehicle was 5 business days. My sales consultant was very responsive and helpful with my questions about the technology and features as I worked through the advanced driver's aids
Great Dealership
I was impressed with the professionalism. From organizing an extensive test drive, an explanation of the features, trade-in value and willingness to search nationally for the model/color/trim that I specified. From walking into Audi Mentor to test drive my preferred vehicle to driving home with my new vehicle was 5 business days. My sales consultant was very responsive and helpful with my questions about the technology and features as I worked through the advanced driver's aids
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and kind words. It is an honor to be your choice at Audi Mentor and we are pleased to know that our Sales Team provided you with courteous assistance throughout your vehicle-buying process. We congratulate you on your new vehicle and hope that you take care.
Best experience of buying car ever
I was just looking for best long term car and been searching for some deal on cars and found perfect match, and Steve Armstrong helped me to make it as smooth as possible by helping and not rushing decision as I took some good time choosing between options they had, he also wasn't pushing just for sale which was super good to see in any sale person. I will highly recommend anyone looking to make a good choice for long term relation and quality experience find Steve.
Best experience of buying car ever
I was just looking for best long term car and been searching for some deal on cars and found perfect match, and Steve Armstrong helped me to make it as smooth as possible by helping and not rushing decision as I took some good time choosing between options they had, he also wasn't pushing just for sale which was super good to see in any sale person. I will highly recommend anyone looking to make a good choice for long term relation and quality experience find Steve.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello and thank you for your amazing five-star review of your experience with our Sales Department. We are glad to read that our Sales Team helped you find the perfect vehicle for you. We appreciate your business at Audi Mentor and welcome you back anytime!
Excellent Service!
Excellent service and very friendly sales staff. Shawn, the gentleman I worked with, took excellent care of me and helped me through the process of getting financing and GAP insurance figured out for the 2020 Mazda CX 5 I wanted to get. The manager was very helpful as well. Couldn't have asked for a smoother process.
Excellent Service!
Excellent service and very friendly sales staff. Shawn, the gentleman I worked with, took excellent care of me and helped me through the process of getting financing and GAP insurance figured out for the 2020 Mazda CX 5 I wanted to get. The manager was very helpful as well. Couldn't have asked for a smoother process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bill, thank you for taking the time to leave us a five-star review. We are happy to learn that our friendly Sales Team took excellent care of you and was very helpful during the purchase of your 2020 Mazda CX-5. Should you need anything, please reach out to us at Audi Mentor.
