Harold Chevrolet Buick

This was the best service ever! They made it a fast and easy process to put me in a brand new car! They were so polite even when it wasn't going the way we wanted it to.

The Service Department was great! I was able to schedule emergency service that morning for 2 Tires, 4 wheel alignment, oil change, and Air/cabin filter replacement!

Saw a car that peaked my interest a bit higher than my budget. Emailed about availability, while explaining my budget and distance (80 miles away). They quickly returned my email stating they were willing to negotiate and invited me in for a test drive. When scheduling the test drive, I again advised of my very specific budget constraint and advised, again, of my distance. I also said in plain language that I would hate to waste a trip if my budget is not workable. I get 90 minutes down the road, get stuck with a new guy (perfectly nice just had a babysitter the whole time) and spend a good amount of time looking the car over, taking a spin, and talking features. Finally I'm ready to make a deal. And they offer me a price nowhere near my budget, barely moving off of the list price. There was no flexibility shown, no awareness of my twice stated and emphasized budget constraints. If I can't meet your price that's one thing, and nothing I could gripe about. But to know the budget, have me come in, and completely waste my time offering a price that already known to be impossible is a rude waste of my time.