Reviews
Write a reviewGreat Service Department - this is our third SUV from
Great Service Department - this is our third SUV from Zooks - great interaction with Sales & Service Departments.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Paul, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Great Dealership
Everyone at Zook Motors is extremely helpful, personable and professional. They always do their utmost to give outstanding service and keep the customer updated on what is being done. In addition, they check back to be sure the customer is satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mister
Absolute attention to detail. Follow up during the wait time was appropriate and timely. They have always been efficient and honest with me. I will continue to use them and their service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Consistently Excellent Sales and Service
For generations Zook Motors has delivered friendly, no pressure sales, and timely, excellent service. The sales and service teams are wonderful to work with and care for their customers. Zook Motors is another "Star in the Forest" in Kane, PA!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer
No sales pressure, sales rep searched for any and all discounts available. Joe Rupp, salesman, expedited the process without compromising any details. I would definitely use them again and have recommended them to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Retired mailman
Best car buying experience we’ve ever had! Have been looking for a truck for over a year, I found what I was looking for at Zook Motors. Called salesman Joe, he held it for me, took the 1 1/2 hour drive to look at it. It was well worth the drive. Truck was as it was listed online, no surprises. No pressure, extremely friendly and helpful staff, gave us a very reasonable offer for our trade. Drove home in our new truck, and the boss even gave me a Zook motors Ford camo hat, which I wear proudly! We will definitely go back when we are looking for another vehicle and recommend them to everyone we know!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly fair service.
Highly recommend Zook for service. I have always been treated with respect and friendly attitudes. Their prices are fair too and they provide a loaner car when needed at no cost.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Retired teacher
I have dealt with Zook Motors since the 1970's and have been satisfied with every aspect of the dealership. Their sales staff is extremely helpful and do not apply any pressure. The service and parts departments are knowledgeable and call back to be sure of customer satisfaction. Everyone at Zooks is friendly, courteous, and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
customer
I have purchased vehicles, serviced my vehicles and had my vehicles detailed there. Great atmosphere, friendly staff and always flexible with my schedule! I will always refer people there!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly
I've been going to Zook Motors for years now. Though I've only purchased one vehicle from them, my husband and I prefer their service department over other dealerships in the area. Every employee that I've encountered has been friendly, helpful and compassionate! They are definitely a small down business that I'm more than happy to support!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase