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Zook Motors, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (53 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (53 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zook Motors, Inc. from DealerRater.

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Great Service Department - this is our third SUV from

Great Service Department - this is our third SUV from Zooks - great interaction with Sales & Service Departments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Paul, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Great Dealership

Everyone at Zook Motors is extremely helpful, personable and professional. They always do their utmost to give outstanding service and keep the customer updated on what is being done. In addition, they check back to be sure the customer is satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mister

Absolute attention to detail. Follow up during the wait time was appropriate and timely. They have always been efficient and honest with me. I will continue to use them and their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Consistently Excellent Sales and Service

For generations Zook Motors has delivered friendly, no pressure sales, and timely, excellent service. The sales and service teams are wonderful to work with and care for their customers. Zook Motors is another "Star in the Forest" in Kane, PA!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer

No sales pressure, sales rep searched for any and all discounts available. Joe Rupp, salesman, expedited the process without compromising any details. I would definitely use them again and have recommended them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Retired mailman

Best car buying experience we’ve ever had! Have been looking for a truck for over a year, I found what I was looking for at Zook Motors. Called salesman Joe, he held it for me, took the 1 1/2 hour drive to look at it. It was well worth the drive. Truck was as it was listed online, no surprises. No pressure, extremely friendly and helpful staff, gave us a very reasonable offer for our trade. Drove home in our new truck, and the boss even gave me a Zook motors Ford camo hat, which I wear proudly! We will definitely go back when we are looking for another vehicle and recommend them to everyone we know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly fair service.

Highly recommend Zook for service. I have always been treated with respect and friendly attitudes. Their prices are fair too and they provide a loaner car when needed at no cost.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Retired teacher

I have dealt with Zook Motors since the 1970's and have been satisfied with every aspect of the dealership. Their sales staff is extremely helpful and do not apply any pressure. The service and parts departments are knowledgeable and call back to be sure of customer satisfaction. Everyone at Zooks is friendly, courteous, and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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customer

I have purchased vehicles, serviced my vehicles and had my vehicles detailed there. Great atmosphere, friendly staff and always flexible with my schedule! I will always refer people there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly

I've been going to Zook Motors for years now. Though I've only purchased one vehicle from them, my husband and I prefer their service department over other dealerships in the area. Every employee that I've encountered has been friendly, helpful and compassionate! They are definitely a small down business that I'm more than happy to support!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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