West Branch Ford

Rectangle 48
Sales 8:00 AM - 5:30 PM
Service 7:30 AM - 5:30 PM

West Branch Ford Hours

Sales

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:30 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

7:30 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2008

From the time you begin your search for a new vehicle to the time you are returning for regular maintenance...we strive

...

to exceed your expectations. We are a small town dealership in West Branch, IA with an amazing line-up of new and used inventory for you to choose from. Stop in today and become part of our dealership family.

"Car Buying Made Simple"

Service

New Brake Pads/Shoes (Front)

$99.95 and up*

Brake Replacement

$179.95 and up*

Brake Inspection

Complimentary

Fluid Top-Off

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 5, 2018

    Jeff single handedly restored my faith in car dealers. After a miserable experience trying to buy a BMW X5M in Dallas, I found that Jeff had one listed.... He had it fully serviced, checked the brakes and tires and gave me the measurements. He had BMW take care of some recall work before I arrived to pick it up and had it clean / full of fuel / and ready to go!! Nothing was misrepresented and I found the vehicle in better condition than described. He picked me up from my hotel and checked on my travels as it took two days to drive it home. Bottom line, customer service is lacking these days, but not here. I couldn’t be any happier!!! Thank you sir!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 19, 2017

    I was on a 2100 mile trip in a F150 and developed a loud brake noise, stopped in without an appointment and they put the truck on the lift and found the... problem and had me back on the road in a very short time. The technician and service manager were great and they even helped us hook the trailer back up. It was a pleasure to find genuine nice caring people.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 16, 2015

    I test drove a 2010 Ford F-150 and really liked it but wanted to look at some other dealerships. They didn't try to pressure me into making a purchase... at all but kept in touch to see if I had found another truck. I hadn't found one I liked as much as the one I looked at here. I had a mechanic look at it and found a broken spring on the front drivers side. The dealership fixed it right away with no hesitation. I was very impressed with he entire process and ended up buying the truck. This was by far the best car buying experience I've ever had.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 4, 2015

    Fantastic buying experience. Jeff Sullivan took the time to explain everything to make the sale go smoothly. Fair price, good communication and friendly... service. All pluses that will make me a return customer. Bob and his staff in the service department are also top notch and I trust them to take care of all my vehicles as if they were their own. I give this dealership and A+ and recommend them highly to anyone looking for a Ford vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 3, 2015

    I HAVE ALL MY SERVICE WORK DONE HERE. I BUY ALL MY VEHICLES FROM CHUCK FORD

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    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 21, 2012

    Very nice small town Dealer. The vehicle I was interested in was better than I thought it might be and has probably sold but it had a noise that I could... not identify and first impressions of cars weigh greatly on my purchase decisions.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 19, 2012

    Want a place where they know cars/trucks, super friendly service, and know the vehicles they have on the lot. This is the place to go. Vehicles are priced... reasonably,and you get a honest opinion when asking questions. I wont buy anywhere else. ther service department is outstanding. They keep you involed in EVERy step of the repairs, and if they can't fix it, they tell you so, and give you names of where else to go.

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    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 3, 2011

    We purchased a Toyota Sienna for our daughter and family that was traded in by another customer. Mark and Jeff treated us courteously and were aboveboard... at all times. They provided us with contact information for the previous owners so we could find out more about the car's history. The owners spoke highly of the dealership and were candid about the van. Mark had the Toyota dealer evaluate the car for a suspected problem at dealer cost. He also brought the car to us to test drive and later discovered and delivered another set of keys to our home. The price was extremely fair for the quality and features. The four stars is because the dealer facilities are a bit cramped and old. It was a handshake deal completed to our satisfaction.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 8, 2011

    I have purchased several vehicles over the years from this dealership, and am about to purchase one again. The staff at West Branch Ford couldn't be more... friendly and accommodating. From the initial purchase of the vehicle, to service and/or any repairs, they have never failed me. Friendly, professional, and always there to serve the customer. I look forward to buying my next vehicle from them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?