Reviews
Sales Dept. found the car that met my needs. No Hassle, Fair Price Paper work was organized and quick. AND they delivered the car to me . WHY would you go any place else?
Sales Dept. found the car that met my needs. No Hassle, Fair Price Paper work was organized and quick. AND they delivered the car to me . WHY would you go any place else?
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience, great people! We found the perfect truck and made a great deal. Would highly recommend West Branch Ford!
Great experience, great people! We found the perfect truck and made a great deal. Would highly recommend West Branch Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I went in to buy a used pickup, I was meet in the parking lot by the salesman who was kind and informational about the truck, we made a great deal and in less than 30 min I was driving that pickup out of the lot, all was professional and efficient.
I went in to buy a used pickup, I was meet in the parking lot by the salesman who was kind and informational about the truck, we made a great deal and in less than 30 min I was driving that pickup out of the lot, all was professional and efficient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Completed multiple recall items for my vehicle in one visit. Great communication and follow up. Ella and staff were very professional, friendly, and helpful. Service team even replaced a bolt in the door latch that I didn't even know was missing! Thank you!
Completed multiple recall items for my vehicle in one visit. Great communication and follow up. Ella and staff were very professional, friendly, and helpful. Service team even replaced a bolt in the door latch that I didn't even know was missing! Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Did a great job diagnosing the problem and fixing it.appreciate the prompt service No complaints
Did a great job diagnosing the problem and fixing it.appreciate the prompt service No complaints
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I went in to have my taillight fixed and the staff was very helpful and friendly.
I went in to have my taillight fixed and the staff was very helpful and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They are always professional and thorough. They keep you informed every step of the way and that is why I always go to Browns Ford.
They are always professional and thorough. They keep you informed every step of the way and that is why I always go to Browns Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service! They got me in on short notice and worked hard to get the parts for my truck repair much sooner than originally feared.
Great service! They got me in on short notice and worked hard to get the parts for my truck repair much sooner than originally feared.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Getting squeezed in on short notice is one thing. Getting the parts in faster than expected is the part we’re especially glad worked out. We know truck repairs can throw a wrench into everything, so we’re happy we could shorten the wait and get you taken care of sooner than you feared.
Very helpful and had my best interest in mind highly recommend and easy to work with
Very helpful and had my best interest in mind highly recommend and easy to work with
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Chasity, hearing that you felt we had your best interest in mind is exactly the kind of feedback we hope for. We’re glad the process felt easy and helpful, and we appreciate the recommendation. Enjoy your new Ford!
Easy to schedule appointments. Friendly staff are great at explaining what's needed, what they're doing, and what your options are.
Easy to schedule appointments. Friendly staff are great at explaining what's needed, what they're doing, and what your options are.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clear answers make service a lot less stressful. We’re glad scheduling was easy and that you felt informed about what your Jeep needed, what we were doing, and what choices you had along the way. Thanks for trusting us with it.