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Brown's West Branch Ford, LLC

(102 reviews)
Visit Brown's West Branch Ford, LLC
Sales hours: 8:00am to 5:30pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:00am–6:30pm 7:30am–5:00pm
Tuesday 8:00am–5:30pm 7:30am–5:00pm
Wednesday 8:00am–5:30pm 7:30am–5:00pm
Thursday 8:00am–6:30pm 7:30am–5:00pm
Friday 8:00am–5:30pm 7:30am–5:00pm
Saturday 8:00am–2:00pm 7:30am–12:00pm
Sunday Closed Closed

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New (888) 904-5065 (888) 904-5065
Used (888) 579-9747 (888) 579-9747
Service (888) 913-3945 (888) 913-3945

Inventory

See all 188 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2008.
No Pressure. No Surprises. Just Good Cars. At Brown’s West Branch Ford, we do things differently. You won’t find pushy sales tactics or confusing fine print here—just straightforward deals, quality vehicles, and people who actually listen. Whether you're shopping for a new Ford, a dependable used car, or just need quick service that won’t waste your day, we’re here to make it easy. Our team knows the inventory, respects your time, and keeps things honest from the first handshake to the final paperwork. Proudly serving West Branch, Iowa City, and all of Eastern Iowa with real service and real value.
Where honest deals make sense right away. With clear pricing, simple terms, and straightforward answers.

Service center

Phone number (888) 913-3945

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brown's West Branch Ford, LLC from DealerRater.

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I started taking all my vehicles (3) To West Branch Ford for service when I was dissatisfied with the service I had gotten elsewhere. They (WBF) does the job right the first time. They Identify the problem and give a fair price estimate. In one case they referred my to someone else when they identified frame work needed to be done. I have now been going back to them for all my service needs.

I started taking all my vehicles (3) To West Branch Ford for service when I was dissatisfied with the service I had gotten elsewhere. They (WBF) does the job right the first time. They Identify the problem and give a fair price estimate. In one case they referred my to someone else when they identified frame work needed to be done. I have now been going back to them for all my service needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great dealership. I've been going to Brown Ford for over 20 years and have never had an issue with them. Honest and friendly people who explain everything that is going to be done and then they go over it when the job is completed. Highly recommend them.

Great dealership. I've been going to Brown Ford for over 20 years and have never had an issue with them. Honest and friendly people who explain everything that is going to be done and then they go over it when the job is completed. Highly recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The dealership was clean and all the people I interacted were very easy going and showed a great deal of knowledge.

The dealership was clean and all the people I interacted were very easy going and showed a great deal of knowledge.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The staff at Brown's West Branch Ford are unfailingly courteous, helpful, and professional. I have only had positive experiences with their service department.

The staff at Brown's West Branch Ford are unfailingly courteous, helpful, and professional. I have only had positive experiences with their service department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I called the service center, and they sent the mobile service to my home to replace a dead battery. This was convenient and timely.

I called the service center, and they sent the mobile service to my home to replace a dead battery. This was convenient and timely.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Jason and Tim are good people and great to work with. You need to update this form. Jeep was not a selection and NA would be good in addition to optional!

Jason and Tim are good people and great to work with. You need to update this form. Jeep was not a selection and NA would be good in addition to optional!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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It was a great experience working with Browns. They were kind, respectful, helpful. and honest, in their approach. Worth the drive from chicago and I will seek them out again.

It was a great experience working with Browns. They were kind, respectful, helpful. and honest, in their approach. Worth the drive from chicago and I will seek them out again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Sales Dept. found the car that met my needs. No Hassle, Fair Price Paper work was organized and quick. AND they delivered the car to me . WHY would you go any place else?

Sales Dept. found the car that met my needs. No Hassle, Fair Price Paper work was organized and quick. AND they delivered the car to me . WHY would you go any place else?

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience, great people! We found the perfect truck and made a great deal. Would highly recommend West Branch Ford!

Great experience, great people! We found the perfect truck and made a great deal. Would highly recommend West Branch Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I went in to buy a used pickup, I was meet in the parking lot by the salesman who was kind and informational about the truck, we made a great deal and in less than 30 min I was driving that pickup out of the lot, all was professional and efficient.

I went in to buy a used pickup, I was meet in the parking lot by the salesman who was kind and informational about the truck, we made a great deal and in less than 30 min I was driving that pickup out of the lot, all was professional and efficient.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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