Taylor KIA of Toledo

My wife and I worked with Brady and he treated us like long time friends. The service was great and they really worked with us to get to a comfortable deal. I bought a Chevy Truck but if I was ever wanting a Kia or other vehicle I would check there first!

Had a very good experience and it was my first trip to to Kia. It was a long process but they did everything they could to get me into a new 2017 Kia Forte. Justin was great from start to finish. Very happy with his service. I was very thankful that they all worked to get my payments a month down to a good spot. Love the car!

Taylor Kia of Toledo is where we went to purchase our first vehicle ever from a dealership, and i am upset to say that it was an absolutely horrible experience. We saw a truck we wanted online, and got in contact with them and got approved and arranged to drive the 2 hours down from mid Michigan to get this truck. We get there and wait 2-3 hours for the truck to be ready because it was being "serviced". That should have been a red flag right there, and it was. Mind you, we have had this date arranged for us to come get the truck for a week. Anyway, after waiting hours for our truck, they come out and tell us that the truck has major electrical issues and dont want to sell us the truck. None of this was mentioned in the online ad. We ask to see the truck anyway, and it is completely beat up. Nothing like the pictures. From there, we are very upset. We asked what other trucks they had and if they could give us a deal on one for the mess up and inconvenience. We settled on another truck, but they would not even work on the price for us. By the time we leave with the truck we had been at the dealership for 7-8 HOURS. They were not even going to give us a warranty on the truck...which we found out why later. We did convince them to give us at least a limited 1500 mile 1 month warranty... As we get home with the truck problems start to arise with it. It clearly had not been inspected by them. And the warranty conveniently doesnt cover any of the issues it now has. So now we are paying out of pocket to fix it. Extremely unhappy with my experience at Taylor Kia Toledo and with the customer service. Will never go back there and encourage anyone else to stay away from them.