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Capitol Garage Inc

(401 reviews)
Visit Capitol Garage Inc
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

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New (860) 786-6466 (860) 786-6466
Used (860) 786-6449 (860) 786-6449
Service (860) 786-6467 (860) 786-6467

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since March 2017.
Welcome to Capitol Garage! We have been serving the Willimantic Windham Manchester and Hartford community for over 83 years! We are excited to announce that Capitol is under new management and we invite you to visit our improved dealership! We are stocked with the latest Chrysler Dodge Jeep and Ram vehicles outfitted with the most popular options. Our professionally trained sales staff will be happy to assist you in selecting a vehicle that meets your needs and budget!
Capitol Garage has been in business since 1934. Visit us for the best pricing in Connecticut!

Service center

Phone number (860) 786-6467

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(401 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capitol Garage Inc from DealerRater.

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Will never return to this dealership.

Will never return to this dealership. They forgot to unplug my fan when replacing my radiator causing my vehicle to overheat when idling. They claimed they couldn’t replicate the issue but when getting my car back AC is freezing cold again and car doesn’t overheat. Still charged me the fee to look at it.

Will never return to this dealership.

Will never return to this dealership. They forgot to unplug my fan when replacing my radiator causing my vehicle to overheat when idling. They claimed they couldn’t replicate the issue but when getting my car back AC is freezing cold again and car doesn’t overheat. Still charged me the fee to look at it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Everybody here is amazing.

Everybody here is amazing. It is the smoothest car buying experience you will ever have. Jaime Lebron, Mike and Andie are incredible.

Everybody here is amazing.

Everybody here is amazing. It is the smoothest car buying experience you will ever have. Jaime Lebron, Mike and Andie are incredible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Bought my Ram there Memorial day weekend and the team was

Bought my Ram there Memorial day weekend and the team was very accommodating. I was in and out with in 2 hours of test driving to driving the truck home. Adam was very helpful in staying in contact over the few days and keeping me apprised of anything that needed to be taken care of.

Bought my Ram there Memorial day weekend and the team was

Bought my Ram there Memorial day weekend and the team was very accommodating. I was in and out with in 2 hours of test driving to driving the truck home. Adam was very helpful in staying in contact over the few days and keeping me apprised of anything that needed to be taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Just bought our 2025 Grand Cherokee from Capitol.

Just bought our 2025 Grand Cherokee from Capitol. Everyone there was friendly and helpful. I would recommend this dealership.

Just bought our 2025 Grand Cherokee from Capitol.

Just bought our 2025 Grand Cherokee from Capitol. Everyone there was friendly and helpful. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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DO NOT, I Repeat DO NOT go to Capitol Chrysler Dodge Jeep

DO NOT, I Repeat DO NOT go to Capitol Chrysler Dodge Jeep RAM in Willimantic, CT! What an absolutely TERRIBLE experience. The only smooth part was the actual purchase. My Agent was great and accommodating. However within days of pulling off their lot there has been nothing but issues. The A/C doesn’t work, they never did an Inspection, the car jumps when you put it into reverse and one of the speakers is blown. Called and spoke to Service, they said “That’s not up to us, you need to talk to the manager Al.” Talked to Al and he says “Cars have issues, this isn’t my responsibility. Fix it if you want, or don’t, doesn’t affect me either way. But we’re not covering it.” What kind of customer service is that!? I’m mind blown. Was planning to buy my daughter her 1st car in a year, bet your xxx it won’t be here!

DO NOT, I Repeat DO NOT go to Capitol Chrysler Dodge Jeep

DO NOT, I Repeat DO NOT go to Capitol Chrysler Dodge Jeep RAM in Willimantic, CT! What an absolutely TERRIBLE experience. The only smooth part was the actual purchase. My Agent was great and accommodating. However within days of pulling off their lot there has been nothing but issues. The A/C doesn’t work, they never did an Inspection, the car jumps when you put it into reverse and one of the speakers is blown. Called and spoke to Service, they said “That’s not up to us, you need to talk to the manager Al.” Talked to Al and he says “Cars have issues, this isn’t my responsibility. Fix it if you want, or don’t, doesn’t affect me either way. But we’re not covering it.” What kind of customer service is that!? I’m mind blown. Was planning to buy my daughter her 1st car in a year, bet your xxx it won’t be here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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I brought my new Jeep Grand Cherokee in for its first oil

I brought my new Jeep Grand Cherokee in for its first oil change since purchasing it at Capital, and the service was excellent! The team was absolutely amazing—friendly, professional, and made the whole experience easy and enjoyable.

I brought my new Jeep Grand Cherokee in for its first oil

I brought my new Jeep Grand Cherokee in for its first oil change since purchasing it at Capital, and the service was excellent! The team was absolutely amazing—friendly, professional, and made the whole experience easy and enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Staff is amazing, simple and smooth process!

Staff is amazing, simple and smooth process! Jaime LeBron and Gary Bennett are great there.

Staff is amazing, simple and smooth process!

Staff is amazing, simple and smooth process! Jaime LeBron and Gary Bennett are great there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I had my Jeep serviced here.

I had my Jeep serviced here. Job came in at less than what they estimated. Service reps were very professional my first time at this dealer I will go back.

I had my Jeep serviced here.

I had my Jeep serviced here. Job came in at less than what they estimated. Service reps were very professional my first time at this dealer I will go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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It stinks that 0 stars is not an option.

It stinks that 0 stars is not an option. I was going to trade and purchase a car here. We came to a very clear agreement and they told me how much my payment would be and all of my purchase details. Magically the day I’m supposed to go to the dealership, they can’t make the deal happen. I was under the impression (because I have an email that says so) that the dealer secured me a loan. They sent me an email with payment details for my trade-in and asked for my down payment NOW! Less then 4 hours before going to the dealer they back tracked on all of their words! Mind blowing to me that they can promise you a deal and not follow through! I don’t even know how that is possible honestly. Car prices are kind of high anyways but I loved the car they had. Very sad I couldn’t buy it after we came to an agreement. Pushy sales people as all they care about is getting you to the dealership clearly for no reason! They claim they do nothing wrong but lying is what is wrong here! You can also contact people in multiple ways. If you cannot reach me because I’m at work, leave a voicemail!

It stinks that 0 stars is not an option.

It stinks that 0 stars is not an option. I was going to trade and purchase a car here. We came to a very clear agreement and they told me how much my payment would be and all of my purchase details. Magically the day I’m supposed to go to the dealership, they can’t make the deal happen. I was under the impression (because I have an email that says so) that the dealer secured me a loan. They sent me an email with payment details for my trade-in and asked for my down payment NOW! Less then 4 hours before going to the dealer they back tracked on all of their words! Mind blowing to me that they can promise you a deal and not follow through! I don’t even know how that is possible honestly. Car prices are kind of high anyways but I loved the car they had. Very sad I couldn’t buy it after we came to an agreement. Pushy sales people as all they care about is getting you to the dealership clearly for no reason! They claim they do nothing wrong but lying is what is wrong here! You can also contact people in multiple ways. If you cannot reach me because I’m at work, leave a voicemail!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Extremely respectful and willing to help.

Extremely respectful and willing to help. I’m happy I went there. I will definitely go back.

Extremely respectful and willing to help.

Extremely respectful and willing to help. I’m happy I went there. I will definitely go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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