Reviews
My family has purchased two cars in the same year from
My family has purchased two cars in the same year from this dealer. We love the vehicles, and the dealership is certainly an interesting, fun environment. There were a couple of times that I stayed when service was being done. I am sure I am not the only one who tries to work while waiting and I was beyond uncomfortable. Based on what I do for a living I emailed, called and stopped by to talk with the owner and GM with some suggestions. Neither of them called me back or responded to my email. While I can respect someone not wanting to purchase anything, I am in sales, so I have thick skin. Not responding is rude. Not to mention that I am a customer. That certainly rubbed me the wrong way. The service guys are great. They have been nothing but friendly, helpful and I trust them. The only inconvenience is their lack of loaner cars. Again, I am on the road for sales and not once has a car been available to use when my car was out of commission for 3-4 days. I know that's not the service departments call, but other dealerships certainly offer this convenience to their customers. Overall, I would recommend the dealership in general.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great communication and all issues taken care of
Great communication and all issues taken care of correctly the first time, and a real nice detail job too. A+
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Whenever I go in to this dealer I can ask a dumb question
Whenever I go in to this dealer I can ask a dumb question and no question is dum and I always seem to get the answer that I am looking for, Therefore I feel you all are very awesome
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bobby wrote up everything exactly the way that I
Bobby wrote up everything exactly the way that I requested. Everything was done in that manner. Everything is returned to me exactly the way it should be nice job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Repaired the problem I had since the car was purchased.
Repaired the problem I had since the car was purchased. Only dealership that found the problem.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’m always treated respectfully at Columbia.
I’m always treated respectfully at Columbia. I live quite a ways from the dealer and need to wait while my Kia is serviced. Service is always completed by or before the estimate given.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service visit.
Great service visit. Appointment was easily made and work was done quickly. Bobby was very accommodating and courteous. Very Happy...
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership is full of total professionals.
The dealership is full of total professionals. From sales to service. Very accommodating and good communication.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt, friendly service, serviced my car quickly and
Prompt, friendly service, serviced my car quickly and professionally. Excellent customer support, I would come back for all my service needs.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very efficient and attentive service Explained in detail
Very efficient and attentive service Explained in detail repaires needed Excellent follow thru on concerns
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair