Skip to main content

Grogan's Towne Chrysler Jeep Dodge RAM

(542 reviews)
Visit Grogan's Towne Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 consumer dealer award
View 3 awards
2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (419) 491-2923 (419) 491-2923
Used (419) 491-2928 (419) 491-2928
Service (419) 491-2999 (419) 491-2999

Reviews

(542 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grogan's Towne Chrysler Jeep Dodge RAM from DealerRater.

Want to share your experience with this dealership?

Write a review

Best experience with a dealership yet!

John spent quite a bit of time walking all over the lot with me and helping me find the specific vehicle I was searching for. He answered all my questions and was the most helpful person I've encountered in a dealership to date. Would highly recommend him to anyone searching for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

The service from this dealership is excellent, they are very friendly and straight to the point. It was a nice and quick experience for my wife and I with our family. The salesman John Baertschi was very knowledgeable about the van we purchased and very family friendly. Would reccomend shopping there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly would recommend to anyone!

Our experience was great John made us feel at home, we drove from Kokomo Indiana and would do it again, our Chevy Traverse is doing just fine. We would like to thank John for his outstanding service to our country guys like him make you proud to be an American. Thanks Again Rick & Sandy Warner Kokomo Indiana

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Cruze-in to a happy don

Did our research and looked at several with the dealer on-line before going in. we were waited on within 5 minutes. Great dealer!! And a great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jeep customization experience

Omar and Eric took care of my customized order for a Jeep Wrangler and had it in the shop within less than 2 weeks! They were both awesome and took the time to make sure I received what I wanted. Would recommend these two any day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John our salesperson is the best !!!!!

makes us want to buy another car from Grogans Towne an extremely easy car sales tranaction great car great price could not be more pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and accommodating

I'm very happy with my experience. I would purchase another vehicle for this dealership. My salesperson was virtuous and was easy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience!

Bob was great. I was able to take the car for a couple days, which helped in our decision. I've gotten cars from Grogan's several times and would recommend to anyone. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best Personal Service Ever!!

I bought a 2013 Camaro convertible. Exactly as described!! Scott Bly was extremely helpful. This is the best straight up dealership I have ever dealt with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Enclave purchase

They were easy to contact. Made the purchase easy for us. Even deliver the car because it wasn't quite ready yet. Would have liked them to point out more of the defects that we found later.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.