Reviews
2015 Ford Taurus
The service department makes sure my vehicle is safe for me to drive at every oil change regardless of the mileage. You just feel a lot more safe when you pick up your vehicle from the service department then when you drop it off for service. The service department is very courteous and helps you anyway they can. Everybody is so knowledgeable about your vehicle and offer suggestions how to make your vehicle ever more safe. I respect all the product knowledge that everybody has and the friendliness. I will never take my vehicle anywhere for a mileage inspection except Village Ford. Thank you so very much for making my wife and me feel so safe on the road.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback. If there is anything else we can do for you, please give us a call.
'11 Fusion Hybrid
Excellent and very friendly staff. Brian from quicklane went out of his way to help me. I really appreciate that, keep up the good work !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Marco! We're happy to help however possible. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!
Terrific Service
Terrific service, as always..! Fast, reliable and professional..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
AWSOME DEALERSHIP
I have a 2015 Edge Titanium I had problems with. They were very quick to get me in and complete the work. Everything from sale to service is top of the line at Village Ford. I love you guys. Thank you very much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to be a part of your pleasurable experience. It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Happy motoring!
quick change oil and lube
the quick lube mgrs are always very helpful and really good at what they do
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2016 Ford Focus
Aaron Woodward was an excellent salesman. He worked with me to find the exact vehicle I was looking for and got it delivered in the time I needed it. Very professional, friendly and helpful. I would definitely buy a car from him again and recommend him and Village Ford to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic experience!
Omar was very helpful and made me feel like family. I am very pleased with the transaction all around!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you had such a positive experience with us, Jessica! It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!
Sales and Service Customer
Quality Service down in a timely manner. Everyone on the staff is super... especially the guys at the Quick Lane area who I've gotten to know quite well over the years... The are the greatest! And thanks for not asking a zillion questions here like way too many surveys do
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Services
Everything was great. I love my C Max! And they really know what they are talking about.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Christopher, we are happy you had a pleasant experience at our dealership. It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Clean facilities
I made an appointment for 8:30 and work began at 10:30. I would hope next time it is done a little more timely.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had a pleasant experience here at Village Ford. Drive safe, and we'll see you on the road.