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Robertsons GMC

(534 reviews)
Visit Robertsons GMC
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–6:00pm 7:00am–6:00pm
Friday 8:00am–5:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (508) 273-2509 (508) 273-2509
Used (508) 273-2498 (508) 273-2498
Service (508) 273-2496 (508) 273-2496

Reviews

(534 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Robertsons GMC from DealerRater.

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The staff became family right when I walked through the

The staff became family right when I walked through the door. The deal was concluded in a couple of visits. special thanks to Sam and Cameron

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for recognizing your experience at Robertson's GMC. I consider customers as part of our family, and as an extended part of our family, I want you to receive the kind of treatment each of us would want and expect. I look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Usually drop off for service but had to wait this time.

Usually drop off for service but had to wait this time. Didn’t have to wait too long and service was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Excellent work everyone treated me like l was a king the

Excellent work everyone treated me like l was a king the truck was done when they said it would be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

I was personally greeted, said they were expecting me.

I was personally greeted, said they were expecting me. Mentioned about service I was having done. I asked about new wipers, they said- no problem. It was a good experience for woman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Overall a great facility from sales to service.

Overall a great facility from sales to service. Another seamless transaction. Thank you for providing excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

First word that comes to mind when I hear the Robertsons

First word that comes to mind when I hear the Robertsons GMC name is “Family”. Since my very first visit at Robertsons I have been treated like family. Alli and Andrew have always given me 100% of their time making sure I am taken care of. I have bought 3 cars 4 including my husbands truck. This last time they did not have what I needed due to low inventory on used cars. I did however find a terrain somewhere else. I still choose the service department at Robertsons because they are still where I feel the safest and most cared for. Thank you Robertsons GMC

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. I am so glad you find our service department so dependable. You really are like family to us! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

Fast and friendly.

Fast and friendly. Accommodated my 4 year old who wanted to watch them work through the glass

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review! I really appreciate your business. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

It was very clean and comfortable, vehicle was taken on

It was very clean and comfortable, vehicle was taken on time, advised through entire service. Service center was very helpful, polite and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

It's unfortunate that I had to travel so far to find such

It's unfortunate that I had to travel so far to find such a great group of folks. Def would travel the distance again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review and for traveling to Robertson's GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

So amazed they held my truck through my refinancing

So amazed they held my truck through my refinancing process! With a deposit , so the refinancing wouldn't raise a red flag.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com