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Campbell Ford

(2,182 reviews)
Visit Campbell Ford
Sales hours: 9:00am to 1:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–1:00pm 8:00am–12:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (888) 834-3720 (888) 834-3720
Used (269) 340-3749 (269) 340-3749
Service (888) 488-4511 (888) 488-4511

Inventory

See all 231 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
Campbell Ford Lincoln has been serving the Michiana area since 1977. We have become a "fixture" in Niles over the years servicing both Southwestern Michigan and Northwestern Indiana.
We look forward to many more years of providing our customers dependable and professional Ford and Lincoln vehicles as well as high quality repair parts and services.
We offer superior sales and service to our valued customers. We are committed to serving our customers like friends. We look forward to hearing from you!
The Best Bottom Line is at the State Line!

Service center

Phone number (888) 488-4511

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(2,182 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Campbell Ford from DealerRater.

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The mobile service van is a fantastic idea.

The mobile service van is a fantastic idea. It was great to get 3 different recalls done at my house, without having to take the vehicles into the shop. Very professional and quick. Thanks so much!!!

The mobile service van is a fantastic idea.

The mobile service van is a fantastic idea. It was great to get 3 different recalls done at my house, without having to take the vehicles into the shop. Very professional and quick. Thanks so much!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

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Service was amazing!

Service was amazing! So easy! Thanks so much I really appreciate your help, communication and excellent service!

Service was amazing!

Service was amazing! So easy! Thanks so much I really appreciate your help, communication and excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Extremely satisfied with the dealership.

Extremely satisfied with the dealership. They are helpful and understanding in every way possible. I will definitely come back.

Extremely satisfied with the dealership.

Extremely satisfied with the dealership. They are helpful and understanding in every way possible. I will definitely come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The serviceman showed up on time.

The serviceman showed up on time. Very polite! Would definitely recommend using the mobile service!

The serviceman showed up on time.

The serviceman showed up on time. Very polite! Would definitely recommend using the mobile service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very convenient!

Very convenient! The technician arrived right on time. She was very knowledgeable and efficient. I was very impressed.

Very convenient!

Very convenient! The technician arrived right on time. She was very knowledgeable and efficient. I was very impressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great good awesome amazing stellar perfect award winning

Great good awesome amazing stellar perfect award winning customer satisfaction too good exceptional first class service

Great good awesome amazing stellar perfect award winning

Great good awesome amazing stellar perfect award winning customer satisfaction too good exceptional first class service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Check in went fast,coffee was good, snacks were nice,

Check in went fast,coffee was good, snacks were nice, service went fine. Show room looked great.....

Check in went fast,coffee was good, snacks were nice,

Check in went fast,coffee was good, snacks were nice, service went fine. Show room looked great.....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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All the staff were very friendly as always .

All the staff were very friendly as always . But the person that worked on my vehicle , I am very disappointed. He didn’t plug my left turning signal back in. Which could have caused an accident. Luckily it didn’t happen. Then when I went to get into my vehicle it was a mess. He left his plastic on the seat, also his paper matt protector. My seat and steering wheel was all jacked up as well. I am a regular customer and I know this is not your usual customer service protocol.

All the staff were very friendly as always .

All the staff were very friendly as always . But the person that worked on my vehicle , I am very disappointed. He didn’t plug my left turning signal back in. Which could have caused an accident. Luckily it didn’t happen. Then when I went to get into my vehicle it was a mess. He left his plastic on the seat, also his paper matt protector. My seat and steering wheel was all jacked up as well. I am a regular customer and I know this is not your usual customer service protocol.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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can't follow directions.

can't follow directions. once you're in their data base they never leave you alone ...amazing

can't follow directions.

can't follow directions. once you're in their data base they never leave you alone ...amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Great experience working with Eric and the dealership.

Great experience working with Eric and the dealership. Would recommend to others. Great job guys.

Great experience working with Eric and the dealership.

Great experience working with Eric and the dealership. Would recommend to others. Great job guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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