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Auto Park Ford Sturgis

(2,660 reviews)
Visit Auto Park Ford Sturgis
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–8:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–8:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 8 awards
2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(2,660 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Park Ford Sturgis from DealerRater.

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New Dealership building allows for servicing RV Campers...

New Dealership building allows for servicing RV Campers and Motor homes. Ours is a Econoline 350 Ford Class "C" Motor home. Mechanic Brandon helped to solve a vibration problem and saved us costs by finding the u-joint failure. He helped with brake updates, blower fan repairs and was eager to hear helpful history, before starting the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

On behalf us all of us at Auto Park Ford, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service and detail departments. We will be sharing your feedback amongst our team. Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

First a shout out to Kristol Flowers it was a pleasure...

First a shout out to Kristol Flowers it was a pleasure dealing with her everyone is always nice easy to talk you will have our business thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We couldn’t be happier that Kristol provided you with a great car buying experience. She is a true asset and we are lucky to have her on the Auto Park Ford team. We wish you safe travels, please come back to visit anytime!

Candy and Mitch were very helpful. They got our two...

Candy and Mitch were very helpful. They got our two vehicles in quickly and kept us up to date with the service needs. Thank you for the excellent customer service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

On behalf us all of us at Auto Park Ford, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service department. We look forward to the opportunity to serve you again in the future.

Only disappointment was but my own spark plugs wanted to...

Only disappointment was but my own spark plugs wanted to return and get the correct ones But for some reason no one knew the year and model number of engine going in. Would have saved me $5 per plug other than that always great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that you had a good experience with us at Auto Park Ford. We value our customers and truly appreciate the time to share your opinions. We wish you safe travels and look forward to seeing you again soon!

Just wanted to give a huge Thank you to Jaime for your...

Just wanted to give a huge Thank you to Jaime for your amazing understanding and customer service. And Mari for the awesome detail job, my leather seats and dash have a healthy shine once again and the exterior I could probably come close to being able to doing my makeup in shinny!! Also Thank you Steven the technician who worked on my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

On behalf us all of us at Auto Park Ford, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service and detail departments. We will be sharing your feedback amongst our team. Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

Kodi helped me out with purchasing my truck 6 months ago,...

Kodi helped me out with purchasing my truck 6 months ago, and I couldn’t be happier. He was great to work with, flexible and accommodating, and diligent in finding me just what I wanted. Would recommend anyone to him and auto park ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share.

I just purchased my first truck from auto park ford...

I just purchased my first truck from auto park ford sandy owen was my sales person she did a excellent job had trouble with my rear camera had it work on bad again ordered new camera every one at auto park has treated me by going out of their way to help sandy owen has called me to make sure everything is right great sales person overall excellent job at auto park ford larry kubasiak

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new truck! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. Welcome to the family and we sincerely hope you enjoy every single mile in your new truck!

Everyone that I have had a chance to talk with the staff...

Everyone that I have had a chance to talk with the staff in service and repair guys always great job on my vehicle and friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

On behalf of the Auto Park Ford team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to serving you in the future.

Great experience with this dealership and everyone I...

Great experience with this dealership and everyone I worked with throughout my car buying process. No pressure, honest opinions of their vehicles, and they really took care of me throughout the whole process. If you're looking for a car, go here and ask for Phil!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Auto Park Ford, enjoy that ride!

great service, very friendly staff. The worst thing I...

great service, very friendly staff. The worst thing I have to say about them is the prices are a little high in my opinion. Other than that 5/5

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

On behalf of the Auto Park Ford team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to serving you in the future.