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Auto Park Ford Sturgis

(2,660 reviews)
Visit Auto Park Ford Sturgis
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–8:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–8:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 8 awards
2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(2,660 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Park Ford Sturgis from DealerRater.

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Brad was very friendly, but did not seem very interested

Brad was very friendly, but did not seem very interested in trying to find the perfect vehicle for me. Maybe there wasn't another one available that met my criteria, but I was not told this. Dealership advertises one person for the entire buying process, I still interacted with 3 different employees throughout my purchasing process...?

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Very friendly and helpful dealership.

Very friendly and helpful dealership. Got everything I wanted and more. I think it was one of the better dealerships I've been too.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Friendly service providers and valet team.

Friendly service providers and valet team. They were helpful and provided quick service. Will always recommend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford, we look forward to having you as a valued customer for many years to come!

Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

I was very pleased with the knowledge and information she

I was very pleased with the knowledge and information she was able to share with me about the truck I was interested in.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Thank you for the info and always enjoy the friendly

Thank you for the info and always enjoy the friendly staff. Clean and nice dealership.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford.

Super friendly and great follow up.

Super friendly and great follow up. Highly recommend this dealership to my friends and family.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

Josie is very pleasant to talk to and does an amazing job

Josie is very pleasant to talk to and does an amazing job great customer service

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for Josie and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let Josie know if we can be of further assistance.

Great and fast experience.

Great and fast experience. Made it very easy and would recommend to many of my friends.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Sandie was awesome.

Sandie was awesome. She made sure I got the car I wanted and was patient with me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Sylvia, and for taking the time to leave us this wonderful feedback!

Sandie Owen was very kind to us, was very helpful in

Sandie Owen was very kind to us, was very helpful in finding us a vehicle that fit within our budget and answering any questions we had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Sandi, for choosing Auto Park Ford!