Classic Chrysler Dodge Jeep Ram of Madison

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4.8
(125 reviews)
Visit Classic Chrysler Dodge Jeep Ram of Madison
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (440) 607-4098 (440) 607-4098
Used (440) 607-4123 (440) 607-4123
Service (440) 760-0891 (440) 760-0891

Inventory

See all 198 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2018.
Classic Madison is conveniently located just minutes from Ashtabula in Madison OH. We have a large selection of new Chrysler Buick Dodge Jeep RAM vehicles and certified pre-owned vehicles from cars and trucks to vans and SUVs.

If you're looking for a new or used Chrysler Dodge RAM or Jeep in the greater Cleveland and Lake County area then you?ve come to the right place. Our experienced sales staff is eager to share its knowledge and enthusiasm with you.
7 NEW CAR BRANDS AT ONE LOCATION! CHEVROLET BUICK GMC CHRYSLER JEEP DODGE RAM

Service center

Phone number (440) 760-0891

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Reviews

4.8
(125 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

BEST DEALERSHIP EVER.

BEST DEALERSHIP EVER. Every time I need service or to purchase a vehicle, the men and women at Classic Madison have always provided prompt, top quality service. The staff is friendly and explains everything clearly and with full transparency. I live over an hour away and I will ONLY go to Classic Madison. They are honest, fair, and always put their customers first. This is the #1 dealership compared to all others.

5.0

BEST DEALERSHIP EVER.

BEST DEALERSHIP EVER. Every time I need service or to purchase a vehicle, the men and women at Classic Madison have always provided prompt, top quality service. The staff is friendly and explains everything clearly and with full transparency. I live over an hour away and I will ONLY go to Classic Madison. They are honest, fair, and always put their customers first. This is the #1 dealership compared to all others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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4.0

The car was sold by the time the dealer got back in touch

The car was sold by the time the dealer got back in touch with me and didn’t have another I was interested in

4.0

The car was sold by the time the dealer got back in touch

The car was sold by the time the dealer got back in touch with me and didn’t have another I was interested in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

From making an appointment, to the service itself, to the

From making an appointment, to the service itself, to the pricing and customer service at pickup, it's always great at Classic in Madison!

5.0

From making an appointment, to the service itself, to the

From making an appointment, to the service itself, to the pricing and customer service at pickup, it's always great at Classic in Madison!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Best experience buying a new truck!

I bought my dream truck today! And to tell ya the truth this was the best experience I’ve ever had buying a truck! I want to thank the guys that worked with us. Outstanding customer service

5.0

Best experience buying a new truck!

I bought my dream truck today! And to tell ya the truth this was the best experience I’ve ever had buying a truck! I want to thank the guys that worked with us. Outstanding customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Casper, we're delighted to learn that you're now the proud owner of a new truck from Classic Chrysler Jeep Dodge RAM. Congrats! We're so glad that we could be a part of this momentous occasion with you and welcome you to the Classic Chrysler Jeep Dodge RAM family. We're thrilled to know that our sales team provided a wonderful experience for you. If you need any further assistance, please reach out to us. Have an enjoyable day!

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4.0

Everyone a Classic was professional and friendly, but I

Everyone a Classic was professional and friendly, but I had a warrantee issue. It appears the damper on my jeep has a dead spot which is causing my vehicle to have a death wobble when I go over certain pumps at a higher rate of speed with less than a half tank of gas. The dealer noted the issue and ordered the part. Nobody called to let me know that the part was in but when I called back, they promptly scheduled me the following week. I went to the shop and was there about an hour before my service writer came out and advised me that the part had been reconfigured , so it would make sense for me to wait until that new part is released to have it replaced. I agreed with us, but at the same time I wasted at least two hours of my morning driving 25 minutes to the dealership and waiting to be told, I will have to come back in February . Although I don’t have a gripe about the dealership, I’m a little frustrated of coordinating my day to go to the dealership which isn’t exactly super close on this issue. This is my second cheap and had zero issues. I know things happen beyond our control, but still frustrated all the same. Thankfully, I currently work from home, which makes it easier to prepare for these events and have been trying to not drive my vehicle that much because it’s not fun experiencing a death wobble when it happens. However there is not much urgency to fix the problem. Initially, I never received a call after the first part came in.

4.0

Everyone a Classic was professional and friendly, but I

Everyone a Classic was professional and friendly, but I had a warrantee issue. It appears the damper on my jeep has a dead spot which is causing my vehicle to have a death wobble when I go over certain pumps at a higher rate of speed with less than a half tank of gas. The dealer noted the issue and ordered the part. Nobody called to let me know that the part was in but when I called back, they promptly scheduled me the following week. I went to the shop and was there about an hour before my service writer came out and advised me that the part had been reconfigured , so it would make sense for me to wait until that new part is released to have it replaced. I agreed with us, but at the same time I wasted at least two hours of my morning driving 25 minutes to the dealership and waiting to be told, I will have to come back in February . Although I don’t have a gripe about the dealership, I’m a little frustrated of coordinating my day to go to the dealership which isn’t exactly super close on this issue. This is my second cheap and had zero issues. I know things happen beyond our control, but still frustrated all the same. Thankfully, I currently work from home, which makes it easier to prepare for these events and have been trying to not drive my vehicle that much because it’s not fun experiencing a death wobble when it happens. However there is not much urgency to fix the problem. Initially, I never received a call after the first part came in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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4.0

I had no issues and am happy with the outcome.

I had no issues and am happy with the outcome. I would go back for sure

4.0

I had no issues and am happy with the outcome.

I had no issues and am happy with the outcome. I would go back for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Courteous,efficient,technically proficient

Courteous,efficient,technically proficient ,honest,communicating well,follow through completely on committments,tech work reflects competence and attention

5.0

Courteous,efficient,technically proficient

Courteous,efficient,technically proficient ,honest,communicating well,follow through completely on committments,tech work reflects competence and attention

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Jeep service in Madison is great.

Jeep service in Madison is great. They always get me in quickly and are very pleasant.

5.0

Jeep service in Madison is great.

Jeep service in Madison is great. They always get me in quickly and are very pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Fast friendly service.

Fast friendly service. Service I had done was done in a timely manner. This was a reoccurring problem and they went above and beyond to fix it. Plus they were able to do it under warranty.

5.0

Fast friendly service.

Fast friendly service. Service I had done was done in a timely manner. This was a reoccurring problem and they went above and beyond to fix it. Plus they were able to do it under warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Very pleasant.

Very pleasant. The salesman I work with was very considerate and explained everything clearly. I will definitely purchase again.

5.0

Very pleasant.

Very pleasant. The salesman I work with was very considerate and explained everything clearly. I will definitely purchase again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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