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Northwest Hills Chrysler Jeep Dodge

(952 reviews)
Sales hours: 8:30am to 8:00pm
View all hours
Sales
Monday 8:30am–8:00pm
Tuesday 8:30am–8:00pm
Wednesday 8:30am–8:00pm
Thursday 8:30am–8:00pm
Friday 8:30am–6:00pm
Saturday 8:30am–5:00pm
Sunday Closed
2022 consumer dealer award
View 4 awards
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(952 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northwest Hills Chrysler Jeep Dodge from DealerRater.

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I leased my first new car with the help of Anthony Ramos....

I leased my first new car with the help of Anthony Ramos. Anthony went above and beyond to suit my needs, and was extremely professional and courteous. He is knowledgeable, and he listens to the customer. So happy with my decision to lease, love my new car, and highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Margo! We're happy you found Anthony and our staff to be so supportive during your experience here at Northwest Hills Chrysler Jeep Dodge. We look forward to your next visit! Take care!

Great customer service on 2 year old warranty purc

Bought a used 2017 Ram 2500 2 years ago from NW Hills. Moved since, and had to start going to another dealer. Purchased extended service contract at time of sale, and NW Hill was great to transfer it to the new dealer without issue. Good follow up service even after 2 years of buying the truck. Highly Recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Sullivan Northwest Hills Dealership

Very good experience. The staff was efficient and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Buying my 2021 Jeep Wrangler unlimited was a quick and...

Buying my 2021 Jeep Wrangler unlimited was a quick and easy experience. If you’re in the market for a great vehicle, you should definitely talk to Jonathan at Northwest Hills Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Wrangler! We're glad to hear Jonathan delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Quick, easy transaction with Anthony. He did a fantastic...

Quick, easy transaction with Anthony. He did a fantastic job communicating and meeting every appointment with a smile. Would recommend to my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Northwest Hills Chrysler Jeep Dodge. Until the next time we meet, take care!

A smooth, fair, and honest Jeep purchase experience....

A smooth, fair, and honest Jeep purchase experience. We’ve been buying vehicles for 40 years and have had many bad times with unscrupulous auto dealers, so this was a welcome change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day!

BillBrodnitzki

Met my expectations. Oil change and tire rotation done in a timely manner. Faculty was clean and the expectation of at least 50 characters is a little much for an oil change!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

William, thank you for taking the time to leave a review for us at Northwest Hills Chrysler Jeep Dodge. We're happy we could meet your expectations! Have a wonderful day!

It was an absolute pleasure working with William Hogarth....

It was an absolute pleasure working with William Hogarth. Will made my car buying experience smooth and stress-free. Prior to finding a dealership to find my next car, I was concerned about feeling pressured to buy; however, the entire staff at Northwest Hills made me feel comfortable. Will demonstrated a very professional and friendly demeanor throughout my buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a great experience trading in my jeep wrangler and...

Had a great experience trading in my jeep wrangler and was able to lease a brand new Honda the same day. William was extremely nice and he helped me get the best deal possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Melissa, we're glad to hear that you had such a great trade-in experience with William. If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. Have a fantastic day, and enjoy your new car!

Jonathan made my experience easy and seamless. I...

Jonathan made my experience easy and seamless. I appreciate his great and helpful attitude and he made himself available for all of my questions. I will definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon! Safe travels!