Reviews
Professional - the whole TEAM
Buying a car for the first time on my own at my age? Well, Knapp made it easy. They were patient, pleasant and professional. Everyone, my Sales Professional, the Manager and the Finance Team. It was a great experience and I would highly recommend checking with Knapp Motors for your next auto purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service friendly and knowledge staff.
We were very pleased with the service we received when we bought our new truck our salesman Ben Johnson and all the staff couldn't of been more helpful thru the whole process. We highly recommend Knapp Chevrolet and will us them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
not good. people
I had a three day window and they would not let me use it, they said they would help me and dragged on the time never called me back and didn't answer my calls. They are not good people.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We apologize for the misunderstanding regarding the purchase of your used vehicle. We are upfront and honest in all of our dealings with our customers. We will be reaching out to you immediately to rectify your issue.
Great service after the sale.
Knapp Motors no pressure sales is better than any other dealer I have ever had any experience with. The service of the vehicle after the sale is very important and this sevice department staff and mechanics are all very professional and caring people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome service
I've been buying vehicles here for the last 15+ years. Excellent service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Service!!
I have purchased and leased many cars. My experience at Knapp Motors was the best experience that I have had !! The sales and finance department were easy to work with and not pushy.The service department is very professional and helpful!. I will go back there for my next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Routine service
I come to Knapp motors for all my service on my GM car, I get excellent service and they are always willing to go above and beyond to accommodate their customers.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Walk in service
I can't comment on repair yet, but past experience with several vehicles have been nothing but positive with Knapp
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT service department!
Knapp Motors was the only dealership that fixed my car right! They took great care of me! I won't take my car anywhere else for service work from now on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Traded our Lincoln for an Impala!
Drove from Lyons, Ohio to buy our Chevrolet Impala at Knapp Motors. We had a Lincoln and traded it in for the impala. Our buying process was easy and I would recommend this dealer to my family and friends!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase