Skip to main content

Reviews

(615 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Ford of Flat Rock from DealerRater.

Want to share your experience with this dealership?

Write a review

Daniel helped answer all my questions and find the car

Daniel helped answer all my questions and find the car that was right for me. It was easy and quick to get into my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Salesman knew what I was looking for and delivered, he

Salesman knew what I was looking for and delivered, he was very knowledgeable about the products available & explained everything well. It was an easy transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Mary, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

Ordering the my new 2025 King Ranch was simple.

Ordering the my new 2025 King Ranch was simple. Mike and Crest Ford made the process easy. Solid communication and all was delivered as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello James, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

We lease a new F150 every three years.

We lease a new F150 every three years. Our salesman Jim and all the personnel at Crest Ford provide an excellent sales experience and great service when needed during the life of the lease. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Shawn was wonderful to work with.

Shawn was wonderful to work with. He looked out for us and went out of his way to make this a very pleasant experience, We came from the Southgate dealership and it was like night and day difference. Southgate never returned our calls and the service department was the worst.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Dan P.

Dan P. Was incredible to work with! He made the process seem effortless! Very knowledgeable and kind! It?s so easy to come back to Crest Ford when I know I?m in Dan?s hands!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Julia, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Great experience, everyone we came in contact with was

Great experience, everyone we came in contact with was awesome. Very communicative and fast response time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have bought all our cars here for quite a while.

We have bought all our cars here for quite a while. Our salesman is Shawn. He is professional, friendly, and works quickly to get the job done efficiently. The finance manager is also awesome. We have nothing bad to say about Crest Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent dealership and excellent salesman, Brent was

Excellent dealership and excellent salesman, Brent was excellent to work with, Bronco is what we were looking for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dan Koluder at Crest Ford Flat Rock was amazing!

Dan Koluder at Crest Ford Flat Rock was amazing!! He was very helpful and attentive to what I was looking for. Not only that, but, he was very quick to respond to my texts and calls. I contacted him on a Friday and I was signing paperwork and getting my keys the following Monday!!! Now that IS service at the next level!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.