Reviews
Heritage Valley Ford ks a fantastic dealership. I've purchased numerous cars from them over the years and I'll keep coming back. Tim in sales, Haley their internet manager and Alexis in finance are all amazing. I just purchased a new explorer from them my 5th car from this dealership and it is always the easiest and best buying experience. Their service department is fantastic as well. I always bring my vehicles here for service and they always do an excellent job.
Heritage Valley Ford ks a fantastic dealership. I've purchased numerous cars from them over the years and I'll keep coming back. Tim in sales, Haley their internet manager and Alexis in finance are all amazing. I just purchased a new explorer from them my 5th car from this dealership and it is always the easiest and best buying experience. Their service department is fantastic as well. I always bring my vehicles here for service and they always do an excellent job.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in us! It’s fantastic to hear from a loyal customer like you. We’ll be sure to pass along your kind words to Tim, Haley, and Alexis. Safe travels in your new Explorer! - Heritage Valley Ford
Heritage Valley Ford has been my dealership for a number of years. Love their service department and recently bought another vehicle from them. The purchase was so smooth. I highly recommend them!
Heritage Valley Ford has been my dealership for a number of years. Love their service department and recently bought another vehicle from them. The purchase was so smooth. I highly recommend them!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and your recommendation, Donna! -Heritage Valley Ford
Service was at a convenient time for me. Staff were friendly & knowledgeable. Service was completed quickly & as expected. Recall updates completed.
Service was at a convenient time for me. Staff were friendly & knowledgeable. Service was completed quickly & as expected. Recall updates completed.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad our team worked with your schedule and got the job done right. Appreciate you choosing Heritage Valley Ford and sharing your review.
I have always gotten excellent results every thing done right recommend to anyone that asks where to get there truck or car fixed Purchased my last 2 trucks from them
I have always gotten excellent results every thing done right recommend to anyone that asks where to get there truck or car fixed Purchased my last 2 trucks from them
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Carl, thank you for your loyal business and fantastic recommendation of Heritage Valley Ford! We’re so pleased you’re a happy customer from both our sales and service teams.
The wait wasn't bad while my oil was being changed. Just wish the coffee maker was working .
The wait wasn't bad while my oil was being changed. Just wish the coffee maker was working .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jason, thanks for your feedback. We're glad your oil change was timely, but we’re sorry to hear the coffee maker wasn't working. We strive to keep our amenities fully functional and would welcome the chance to provide you with a better experience next time.
Timothy at Heritage Valley Ford was easy to work with, kept in touch and had a good response time when I had questions
Timothy at Heritage Valley Ford was easy to work with, kept in touch and had a good response time when I had questions
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- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Timothy! We’ll pass along your thanks to him. From all of us at Heritage Valley Ford, we hope to see you again.
I have purchased 2 vehicles within the last 12 month period from heritage valley Ford, Putnam. I received a recall on one of my trucks and I had the experience of meeting/dealing with their service department. I have to stress the professionalism, knowledge and timely manner in which my appointment was handled was phenomenal. Mark, Kyle and Hannah were personally who I dealt with and I got to say I am extremely impressed!! It's nice to receive the service from a staff of people in this day in age that doesn't just try to get through their day, they took the time to explain the process with smiles!! Thank you Heritage Valley!
I have purchased 2 vehicles within the last 12 month period from heritage valley Ford, Putnam. I received a recall on one of my trucks and I had the experience of meeting/dealing with their service department. I have to stress the professionalism, knowledge and timely manner in which my appointment was handled was phenomenal. Mark, Kyle and Hannah were personally who I dealt with and I got to say I am extremely impressed!! It's nice to receive the service from a staff of people in this day in age that doesn't just try to get through their day, they took the time to explain the process with smiles!! Thank you Heritage Valley!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in Heritage Valley Ford, and for sharing your experience with our service team! We're delighted to hear you’re in good hands with Mark, Kyle, and Hannah. Your feedback is sincerely valued, and we’re grateful for your kind remarks.
Heritage Valley Ford did an excellent job getting us in for the next day to get an oil and filer change for our vehicle. Joe scheduled us and was kind and attentive from start to finish. The service department did a great and speedy job as we waited.in the comfortable lounge area.
Heritage Valley Ford did an excellent job getting us in for the next day to get an oil and filer change for our vehicle. Joe scheduled us and was kind and attentive from start to finish. The service department did a great and speedy job as we waited.in the comfortable lounge area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Marie, thank you for choosing Heritage Valley Ford and for sharing your wonderful feedback about Joe and our service team. We’re glad you enjoyed our comfortable waiting area while we swiftly took care of your vehicle’s needs. See you next time!
Hannah in service department has excellent customer service skills. She kept me updated on my vehicle always friendly and nice..
Hannah in service department has excellent customer service skills. She kept me updated on my vehicle always friendly and nice..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tammy! We're proud to have Hannah on our team and we'll be sure to pass along your compliments. Thank you for choosing Heritage Valley Ford and for sharing your support!
Hannah listened to my concerns and was reassuring. Everyone is so pleasant! I was happy with the outcome.
Hannah listened to my concerns and was reassuring. Everyone is so pleasant! I was happy with the outcome.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Lynn, thank you so much for the wonderful review! We're so glad you had a good experience with our team, and we will pass along your kind words to Hannah. We hope to see you again at Heritage Valley Ford!