Brown's West Branch Chrysler Dodge Jeep & Ram

Great people to work with at Brown’s West Branch. They made the new vehicle online purchasing experience quick and efficient. They had great prices and were easy to deal with. Worth the time and trip to find a vehicle.

Drove 4 hours to look at a truck and it wasn’t even washed and had food crumbs in the cup holders

I actually bought a 2017 Kia Sportage LX from Browns. They are great people to work with...Allie is amazing...Thank you...

Nice people easy to work with. They treated me well on a new vehicle. Small town people that not pushy.

I had been searching the Internet looking for a Durango Hellcat before they are discontinued by Dodge and found what I was looking for at Brown's West Branch. I worked with Tim Figge on the purchase of a 2024 Durango Hellcat. Tim answered all my questions, gave me a good price quote on my trade in, and helped move all the paperwork along. When I arrived at the dealership, Tim actually came in on his day off to deliver my car. I was greeted by Allie with a big smile welcoming me and making sure I was comfortable. I also met the owner who congratulated me on my new vehicle purchase, and the service manager. Trenton had all the paperwork ready and got me in and out quickly. You can tell this is a family owned business because the customer service is exceptional. I live 80 miles from the dealership but will go back because of the awesome service.

Don't buy here if you want service. Ordered a 2022 Ram one of my several trucks. 48,000 miles my transmission went out stoped in they said couldn't even look at it and get parts ordered for at least two weeks. They kept saying we want to sell you all of your vehicles and we will take care of you I own a business so I depend on my vehicles for my lively hood. When they told me it would take at least 2 weeks to get it in the shop that was not acceptable. I called another dealer said have it there in th morning pretty sad and hard to buy something from a place that straight out told me to call another dealer to get it fixed because they didn't have time for me. They sure had time when I wrote the check for a $80k truck.

Got me into my dream car for a good price. We're polite and efficient. Car was clean and ready to go.

I traded my Jeep Compass for a new one and Jack was great helping me find exactly what I wanted. Everyone in the business at West Branch does amazing work from the receptionist, Tricia to the sales and service department and internet management, Tim. Highly recommend Browns WB!!

I was looking for a VW Beetle convertible and saw that Brown's had one for sale. After reading the car's ownership history and checking out the price, I contacted them to take a test drive. I had some questions after the test drive and Jamie and Jack were very helpful in answering, totally honest with me and fixed everything I had concerns about. I came back a few days later and Jordan helped facilitate the sale and even introduced me to the service manager. Excellent communication from Jamie...and he followed through on everything (phone calls, service, sale) and thanked me. The owners (the Brown brothers) happened to stopped by as well! I drove away a happy owner of a 2014 VW Beetle :-)

All the staff was attentive to my needs and easy to deal with. Probably the best experience I've had purchasing a vehicle. I would highly recommend