Brown's West Branch Chrysler Dodge Jeep & Ram

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(71 reviews)
Visit Brown's West Branch Chrysler Dodge Jeep & Ram
Sales hours: 8:00am to 3:00pm
Service hours: 8:00am to 12:00pm
View all hours
Service Sales
Monday 7:30am–5:00pm 8:00am–8:00pm
Tuesday 7:30am–5:00pm 8:00am–5:30pm
Wednesday 7:30am–5:00pm 8:00am–5:30pm
Thursday 7:30am–5:00pm 8:00am–8:00pm
Friday 7:30am–5:00pm 8:00am–5:30pm
Saturday 8:00am–12:00pm 8:00am–3:00pm
Sunday Closed Closed
New (641) 323-1581 (641) 323-1581
Used (641) 323-1583 (641) 323-1583
Service (319) 800-6749 (319) 800-6749

Inventory

See all 77 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2014.
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Service center

Phone number (319) 800-6749

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(71 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Top Quality

Sales and Service are great! Makes the overall ownership experience A+. Everyone has flaws, but the experience from online shopping to your front door is best in the area!

Dealer response

Thanks for your kind words! We appreciate the business - and look forward to serving you again in the future. Safer travels - and see you soon!

5.0

Worth the Drive!

Everybody was so helpful! Kurt, Timothy, Jack, and Jamie all exceeded our expectations. Friendly, Non Pressure sales group that made our buying experience easy and pleasurable. We will definitely purchase from them in the future.

Dealer response

Thanks for your kind words! The whole team here appreciates your business - and look forward to serving you again in the future. Safe travels - and see you soon!

3.0

Over promise and under deliver…dissatisfied with lack of

Over promise and under deliver…dissatisfied with lack of effective communication. Did not show interest in doing business.

5.0

defective key fob

ON MARCH 30 WHILE WORKING IN IOWA CITY MY DAUGHTER AND SON-IN-LAW LOCKED THEMSELVES OUT OF THEIR VEHICLE. THIS MADE ME REALIZE WHAT A BAD SPOT I COULD BE IN WITH ONLY ONE WORKING KEY. SO ON THE WAY EAST I STOPPED AT BROWN'S DODGE TO SEE IF THEY COULD DO ANYTHING WITH MY 2 DEFECTIVE KEY FOBS. WITHIN 10 MINUTES OF MY ARRIVAL MR. JOE BEEKMAN A VERY NICE COURTEOUS SERVICE ADVISOR WAS WORKING HIS MAGIC ON MY DEFECTIVE FOB. 20 MINUTES LATER I WAS OUT THE DOOR WITH 3 WORKING KEYS. MR. JOE BEEKMAN IS A GREAT ASSET TO YOUR COMPANY.

5.0

Acquisition of a 2021 Jeep Grand Cherokee

Brown’s sales and supporting technical and administrative staffs provided a great customer service experience throughout the transaction. Their product knowledge was top notch and their sales approach efficient and free from high pressure tactics. Just what’s necessary to foster a long term business relationship.

5.0

Sheriff Keith L. Whitlatch, Retired

They made buying a car. a real enjoyable experience. It started with locating a vehicle I liked on line.And continued on through the entire process of purchasing a vehicle. The salesperson was a real polite young man who made everything real clear when talking thru the jargon that all salespersons use. And being a hometown dealership I knew relatives of many of the people that work at Brown's in West Branch

5.0

Jeep Grand Cherokee

I purchased a used 2005 Jeep Grand Cherokee last weekend from Browns and I couldn’t off been more satisfied by the process. Not only were they very easy to work with, but they went above and beyond to make sure I was happy and more than comfortable in this process. I never felt pressured and would recommend them to anyone in the hunt for a new or used vehicle.

5.0

Jeep Renegade Purchase

Second Jeep purchased from Joe Stroppel, honest & works hard. Andy is great as well getting us such a great rate! We will continue to get our vehicles serviced here as well as all of our future purchases.

Dealer response

Angela and Andrew, Wow, thanks again for your business, time and trust in our dealership. We are soo grateful you chose Brown's West Branch to assist with your vehicle purchase. Please stop in or call if there is anything we can do for you in the future!

4.8

great deal great experience

Joe helped me on every step. Easy to talk to and seemed concerned and honest about helping me all the way threw my experience thanks

5.0

Son's first car

I bought a Jeep here 18 months ago and had a great experience, so when I was searching for a car for my 16 year old, of course I returned. I had Joe watching for a good deal for me and when we arrived at the lot I found the right car! It is a used car, but in great shape and had been serviced so I know it is in good working condition and more importantly, safe, and I got it for the price I needed. Joe Stroeppel made the buying experience incredibly easy. Thanks to the great experience, this will definitely be a future destination for vehicle purchases.

Dealer response

Doug, Just a quick note to thank you again for your business. Please let us know if there is anything we can assist you with concerning your current vehicle.

See all 71 reviews