Reviews
Friendly staff that always goes above and beyond to make
Friendly staff that always goes above and beyond to make your experience with them as enjoyable and memorable as possible. Where your treated like part of the family.
Friendly staff that always goes above and beyond to make
Friendly staff that always goes above and beyond to make your experience with them as enjoyable and memorable as possible. Where your treated like part of the family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. Our team at Monroe Dodge Chrysler Jeep RAM Superstore values making every visit pleasant. We appreciate your kind words.
Friendly, professional.
Friendly, professional. Honest and easy to work with our salesman, Daniel and the rest of the staff. He did his job to make the sale happen seamlessly. Very pleased.
Friendly, professional.
Friendly, professional. Honest and easy to work with our salesman, Daniel and the rest of the staff. He did his job to make the sale happen seamlessly. Very pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about our team at Monroe Dodge Chrysler Jeep RAM Superstore. It's great to hear your experience was smooth. Thank you for choosing us.
This dealership gives a very warm and friendly
This dealership gives a very warm and friendly experience. They listen to the wants and needs of the customers and works with them to achieve the customers expectations, sometimes going above and beyond customers expectations.
This dealership gives a very warm and friendly
This dealership gives a very warm and friendly experience. They listen to the wants and needs of the customers and works with them to achieve the customers expectations, sometimes going above and beyond customers expectations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your recognition of our team at Monroe Dodge Chrysler Jeep RAM Superstore. It's important to us to meet and exceed our customers' expectations. Thank you for sharing your experience.
Great dealership been dealing with them since 1990 and
Great dealership been dealing with them since 1990 and they have been great, back up what they say and take care of business i highly recommend them Also bought from their dealership in Lake Wales Florida. They don't waste your time and get it done Will buy again
Great dealership been dealing with them since 1990 and
Great dealership been dealing with them since 1990 and they have been great, back up what they say and take care of business i highly recommend them Also bought from their dealership in Lake Wales Florida. They don't waste your time and get it done Will buy again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your loyalty to Monroe Dodge Chrysler Jeep RAM Superstore over the years. It's good to know our team continues to meet your expectations. Thank you for recommending us.
Wow!
Wow! What a great experience. We live in Oxford and have several Jeep dealerships around us. We visited a few looking at the Wagoneer S specifically and nothing else. Many of our local dealerships tried to sell us other vehicles despite our desire for the Wagoneer S. Then we stumbled upon Monroe Chrysler Dodge Jeep Ram Superstore and started communicating with Denise Case in sales. They were an hour and a half from us but the prompt replies to our questions and the friendly phone conversations made us feel more welcomed than our local dealership experiences. We drove out one Saturday morning just to have a look at their Wagoneer S and from the moment we entered their dealership we experienced the utmost in respect and general friendliness, even from other sales associates that were not specifically working with us. The culture here at Monroe Chrysler Dodge Jeep Ram Superstore is something that other stores should strive to achieve. We experienced the same outstanding level of respect and professionalism from our Sales Consultant, Denise Case, our Finance Consultant, Jeremey Jennings, and the store’s General Manager, Brian Young! I even had a question for the parts department and Jason Campbell went above and beyond to provide me what I needed. I specifically included all these people's names because they positively impacted our experience and will make me return as a repeat customer. We ultimately chose their white Wagoneer S Launch Edition because they were upfront with pricing—no haggling—and offered a very fair value for our trade-in vehicle. To cap off an already great day, while we were outside taking delivery of our new vehicle, we ended up swapping stories about our college-aged kids. As it turns out, Brian’s son is an accountant, and there may even be an opportunity for our son to connect with him for an internship. It was a genuine moment that reminded us how much relationships matter—and Monroe Chrysler Dodge Jeep Ram Superstore truly made us feel like family." Why would I recommend driving a little farther to Monroe Chrysler Dodge Jeep Ram Superstore? Because at every step of the car-buying process, they take the time to build genuine relationships, earn your trust, and make you feel completely at ease—turning what can be a stressful experience into one filled with confidence and joy.
Wow!
Wow! What a great experience. We live in Oxford and have several Jeep dealerships around us. We visited a few looking at the Wagoneer S specifically and nothing else. Many of our local dealerships tried to sell us other vehicles despite our desire for the Wagoneer S. Then we stumbled upon Monroe Chrysler Dodge Jeep Ram Superstore and started communicating with Denise Case in sales. They were an hour and a half from us but the prompt replies to our questions and the friendly phone conversations made us feel more welcomed than our local dealership experiences. We drove out one Saturday morning just to have a look at their Wagoneer S and from the moment we entered their dealership we experienced the utmost in respect and general friendliness, even from other sales associates that were not specifically working with us. The culture here at Monroe Chrysler Dodge Jeep Ram Superstore is something that other stores should strive to achieve. We experienced the same outstanding level of respect and professionalism from our Sales Consultant, Denise Case, our Finance Consultant, Jeremey Jennings, and the store’s General Manager, Brian Young! I even had a question for the parts department and Jason Campbell went above and beyond to provide me what I needed. I specifically included all these people's names because they positively impacted our experience and will make me return as a repeat customer. We ultimately chose their white Wagoneer S Launch Edition because they were upfront with pricing—no haggling—and offered a very fair value for our trade-in vehicle. To cap off an already great day, while we were outside taking delivery of our new vehicle, we ended up swapping stories about our college-aged kids. As it turns out, Brian’s son is an accountant, and there may even be an opportunity for our son to connect with him for an internship. It was a genuine moment that reminded us how much relationships matter—and Monroe Chrysler Dodge Jeep Ram Superstore truly made us feel like family." Why would I recommend driving a little farther to Monroe Chrysler Dodge Jeep Ram Superstore? Because at every step of the car-buying process, they take the time to build genuine relationships, earn your trust, and make you feel completely at ease—turning what can be a stressful experience into one filled with confidence and joy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your detailed experience with Monroe Dodge Chrysler Jeep RAM Superstore. We're glad our sales and service teams could provide a welcoming environment and help you find the right Wagoneer S. Building relationships with our customers is exceedingly important to us, and we're pleased that it made such a positive impact on your visit.
Took my 2021 Jeep wrangler in for an oil change the
Took my 2021 Jeep wrangler in for an oil change the technician was courteous and the service was excellent
Took my 2021 Jeep wrangler in for an oil change the
Took my 2021 Jeep wrangler in for an oil change the technician was courteous and the service was excellent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Monroe Dodge Chrysler Jeep RAM Superstore for your Jeep Wrangler's oil change. We're pleased to hear about your positive experience with our team. Take care and drive safe!
Willing to go that extra mile for it's customer to get
Willing to go that extra mile for it's customer to get the sale but unwilling to address questions after purchasing
Willing to go that extra mile for it's customer to get
Willing to go that extra mile for it's customer to get the sale but unwilling to address questions after purchasing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hello, Your feedback is very important to us. We would like to speak with you in greater detail about the level of customer care you have received from our Sales Team after your purchase. Whenever you can, please give us a call so we may discuss this further. Thank you, Monroe Dodge Chrysler Jeep Superstore 734-307-2354
Always get a great deal here.
Always get a great deal here. Ty is very helpful and knowledgeable about their vehicles. Needed service recently, and the problem was resolved that day. They even gave me a loaner. Awesome dealership, it's the only place I'll go
Always get a great deal here.
Always get a great deal here. Ty is very helpful and knowledgeable about their vehicles. Needed service recently, and the problem was resolved that day. They even gave me a loaner. Awesome dealership, it's the only place I'll go
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that you had another pleasant experience with us at Monroe Dodge Chrysler Jeep RAM Superstore. Our team is dedicated to providing knowledgeable and helpful service, whether through sales or maintenance. Wishing you many happy miles ahead!
Came in for an oil change, had me in and out quickly.
Came in for an oil change, had me in and out quickly. Pointed out a few things that were nearing replacement that I hadn’t noticed myself. Thank you!
Came in for an oil change, had me in and out quickly.
Came in for an oil change, had me in and out quickly. Pointed out a few things that were nearing replacement that I hadn’t noticed myself. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your visit and are glad to hear our team provided valuable insights during the oil change. Thanks for choosing Monroe Dodge Chrysler Jeep RAM Superstore.
This is a great team.
This is a great team. My husband and I had a very nice experience at this dealership. Thank you for making a crazy time in my life enjoying.
This is a great team.
This is a great team. My husband and I had a very nice experience at this dealership. Thank you for making a crazy time in my life enjoying.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to know that you and your husband had a great experience with our team at Monroe Dodge Chrysler Jeep RAM Superstore. Wishing you all the best during this busy time.
