Lombard Ford Inc

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4.7
(1,169 reviews)
Visit Lombard Ford Inc
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (860) 469-3117 (860) 469-3117
Used (860) 909-4284 (860) 909-4284
Service (860) 909-4285 (860) 909-4285

Inventory

See all 86 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since July 2007.
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Barkhamsted Connecticut the staff at Lombard Ford will help you find the Ford vehicle you want. At Lombard Ford we offer a searchable online inventory of new Ford cars in Connecticut along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Ford or quality used car that you have been searching for.
Lombard Ford a small town dealer with hometown values.

Service center

Phone number (860) 909-4285

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

View all 10 employees View less employees

Reviews

4.7
(1,169 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lombard Ford Inc from DealerRater.

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5.0

Informative friendly knowledgable staff

Most friendly and helpful people I have met in years. Everyone there made me feel like a guest not a potential customer. Most questions I had were answered before I even asked them. Very good operation and staff. I was very impressed with everyone !!

5.0

Informative friendly knowledgable staff

Most friendly and helpful people I have met in years. Everyone there made me feel like a guest not a potential customer. Most questions I had were answered before I even asked them. Very good operation and staff. I was very impressed with everyone !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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5.0

Exceptional customer service.

Exceptional customer service. I’d have to say that Emma did an excellent job of explaining everything & helping with discounts. I’ll be sure to contact her for future purchases.

5.0

Exceptional customer service.

Exceptional customer service. I’d have to say that Emma did an excellent job of explaining everything & helping with discounts. I’ll be sure to contact her for future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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5.0

These guys are great.

These guys are great. I had a really bad situation and explained it to them. They understood, fit my vehicle in, and got it done before the holiday weekend. I can’t thank them enough!

5.0

These guys are great.

These guys are great. I had a really bad situation and explained it to them. They understood, fit my vehicle in, and got it done before the holiday weekend. I can’t thank them enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate you taking the time to tell your story. So glad we were able to assist in such a timely manner and you enjoyed your holiday. Perhaps we'll have the pleasure of your patronage in the future. Take care.

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5.0

A as usual pleasant experience.

A as usual pleasant experience. Responsive to my questions and willing to get the job done right.

5.0

A as usual pleasant experience.

A as usual pleasant experience. Responsive to my questions and willing to get the job done right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Always a pleasure to assist you! Thank you for your kind remarks and your patronage. Happy Holidays to you. Stay safe. Your friends at Lombard Ford

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5.0

Lombard identified the problem immediately and made a

Lombard identified the problem immediately and made a timely repair. I still experience a faint smell of coolant, which I hope will dissipate over time.

5.0

Lombard identified the problem immediately and made a

Lombard identified the problem immediately and made a timely repair. I still experience a faint smell of coolant, which I hope will dissipate over time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We certainly hope that you can no longer smell coolant. If you can, please don't hesitate to contact us.

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5.0

Lombard Ford is always the best.

Lombard Ford is always the best. Everyone is knowledgeable and courteous. Excellent service as always.

5.0

Lombard Ford is always the best.

Lombard Ford is always the best. Everyone is knowledgeable and courteous. Excellent service as always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

You're too kind. Thank you for your time and your thoughts. We always try our best to do the best! Happy Holidays to you. Your friends at Lombard Ford

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5.0

Wonderful customer service and attention by service team

Wonderful customer service and attention by service team to resolve the issue quickly and professionally!

5.0

Wonderful customer service and attention by service team

Wonderful customer service and attention by service team to resolve the issue quickly and professionally!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Always good to learn that we could resolve your vehicle issue quickly and professionally. Thank you for your business. Your friends at Lombard Ford

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5.0

Emma was great to work with, she had a lot of patience

Emma was great to work with, she had a lot of patience and answered all my questions... I wish all customer service representatives were more like her...

5.0

Emma was great to work with, she had a lot of patience

Emma was great to work with, she had a lot of patience and answered all my questions... I wish all customer service representatives were more like her...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

Positive Buying Experience !!

Both George Rodriguez and Michael Mans made my car buying experience a very positive one. George was very focused on my vehicle needs and provided the perfect solution. Mike made financing and purchasing my vehicle a seamless part of the process. 5-Stars guys !! Keep up the great work and thanks !! Bill McNamara

5.0

Positive Buying Experience !!

Both George Rodriguez and Michael Mans made my car buying experience a very positive one. George was very focused on my vehicle needs and provided the perfect solution. Mike made financing and purchasing my vehicle a seamless part of the process. 5-Stars guys !! Keep up the great work and thanks !! Bill McNamara

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We're so happy that you're happy. You and the Jackie were great to work with. Glad we could make everything seamless for you. Please don't hesitate to visit us for any future needs. Happy Holidays. Your friends at Lombard Ford

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5.0

I just purchased a Premium Care Extended Warranty for my

I just purchased a Premium Care Extended Warranty for my Brand New Ford Explorer via Lombard's Online Website. My experience has been outstanding. Emma, Jack and Lombard Ford were "firing on all cylinders". Their Pricing was Economical while their Old Fashion Customer Service would make Henry Ford Proud. It may be an online transaction but Emma and Jack took the time to answer all my questions. Best Regards Angela of Long Island

5.0

I just purchased a Premium Care Extended Warranty for my

I just purchased a Premium Care Extended Warranty for my Brand New Ford Explorer via Lombard's Online Website. My experience has been outstanding. Emma, Jack and Lombard Ford were "firing on all cylinders". Their Pricing was Economical while their Old Fashion Customer Service would make Henry Ford Proud. It may be an online transaction but Emma and Jack took the time to answer all my questions. Best Regards Angela of Long Island

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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