Lombard Ford Inc

(1,258 reviews)
385 New Hartford Rd, Barkhamsted, CT 06063
Visit Lombard Ford Inc
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 6 awards
2021 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (860) 469-3117 (860) 469-3117
Used (860) 909-4284 (860) 909-4284
Service (860) 909-4285 (860) 909-4285

Inventory

See all 63 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2007.
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Barkhamsted Connecticut the staff at Lombard Ford will help you find the Ford vehicle you want. At Lombard Ford we offer a searchable online inventory of new Ford cars in Connecticut along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Ford or quality used car that you have been searching for.
Lombard Ford a small town dealer with hometown values.

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Service center

Phone number (860) 909-4285

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed
See all service & repair info

Meet our employees

Emma Allen headshot
Emma Allen
ESP Sales
(296 reviews)
Darryl Case headshot
Darryl Case
Service And Parts Director
(35 reviews)
Jeff Weir headshot
Jeff Weir
Sales consultant
(15 reviews)
Steven Weir headshot
Steven Weir
Sales Specialist
(116 reviews)
Kyle Greenberg headshot
Kyle Greenberg
service advisor
(124 reviews)
Drew Paris headshot
Drew Paris
Service Dept Manager
(155 reviews)
George Fogarty headshot
George Fogarty
General Manager
(78 reviews)
Ed Obrien headshot
Ed Obrien
Used Vehicle Manager
(22 reviews)

Reviews

(1,258 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lombard Ford Inc from DealerRater.

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EMMA ALLEN IS THE BEST WARRANTY REP .

July 5, 2025
By bmccollum2388 on DealerRater

EMMA ALLEN IS THE BEST WARRANTY REP .I HAVE EVER HAD THE PLEASURE OF DEALING WITH AND ALSO HER SUPV JACK. THEY ARE THE BEST

EMMA ALLEN IS THE BEST WARRANTY REP .

July 5, 2025
By bmccollum2388 on DealerRater

EMMA ALLEN IS THE BEST WARRANTY REP .I HAVE EVER HAD THE PLEASURE OF DEALING WITH AND ALSO HER SUPV JACK. THEY ARE THE BEST

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
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i have been dealing with frontier ford that was sold to

June 25, 2025
By JIM_LITCHFIELD on DealerRater

Verified Customer

i have been dealing with frontier ford that was sold to rob lombard ford since 1982 they are great people to deal with and at my age the 2013 mustang is a great car to have sy jim

i have been dealing with frontier ford that was sold to

June 25, 2025
By JIM_LITCHFIELD on DealerRater

Verified Customer

i have been dealing with frontier ford that was sold to rob lombard ford since 1982 they are great people to deal with and at my age the 2013 mustang is a great car to have sy jim

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Jim, I can't believe 43 years have gone by since I bought Frontier Ford from Dave B. Dave still works 3 days a week plus. We have become very close over the past 43 years and I love working with him. Thank you for your continued support! It is always good to see you! Stay well and have a great summer with your Mustang! Rob Lombard

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As usual, great job in renewing my extended warranty.

June 4, 2025
By propilot on DealerRater

As usual, great job in renewing my extended warranty. Emma explained everything to me as before.

As usual, great job in renewing my extended warranty.

June 4, 2025
By propilot on DealerRater

As usual, great job in renewing my extended warranty. Emma explained everything to me as before.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
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It was a pleasure doing business with Emma from Lombard

May 28, 2025
By Victoria N. on DealerRater

It was a pleasure doing business with Emma from Lombard Ford. She was courteous, timely and knowledgeable. Emma definitely made my experience of purchasing a warranty a positive one.

It was a pleasure doing business with Emma from Lombard

May 28, 2025
By Victoria N. on DealerRater

It was a pleasure doing business with Emma from Lombard Ford. She was courteous, timely and knowledgeable. Emma definitely made my experience of purchasing a warranty a positive one.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Glad to hear you were pleased with Emma's customer service and knowledge of the plans.

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My front disc brakes were rubbing metal to metal.

May 14, 2025
By CHBLOW on DealerRater

Verified Customer

My front disc brakes were rubbing metal to metal. The Lombard Service Department team did an excellent job taking care of the problem!

My front disc brakes were rubbing metal to metal.

May 14, 2025
By CHBLOW on DealerRater

Verified Customer

My front disc brakes were rubbing metal to metal. The Lombard Service Department team did an excellent job taking care of the problem!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
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Prompt and excellent help.

May 14, 2025
By DONDON4585 on DealerRater

Prompt and excellent help. Both she and Jack have been great to work with and complete my extended warranty.

Prompt and excellent help.

May 14, 2025
By DONDON4585 on DealerRater

Prompt and excellent help. Both she and Jack have been great to work with and complete my extended warranty.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words.

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excellent job and quick to start the service Very little

May 12, 2025
By Barb and Dan Sargent on DealerRater

Verified Customer

excellent job and quick to start the service Very little time to wait for service to begin

excellent job and quick to start the service Very little

May 12, 2025
By Barb and Dan Sargent on DealerRater

Verified Customer

excellent job and quick to start the service Very little time to wait for service to begin

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
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Emma Allen customer service is above and beyond.

May 10, 2025
By Bill from Arizona on DealerRater

Emma Allen customer service is above and beyond. She went out of her way to make my experience great and memorable. She looked at my previous contracts with Ford protect and noticed I was able to upgrade my warranty for a reasonable cost. I would highly recommend her and your Company for any warranty needs

Emma Allen customer service is above and beyond.

May 10, 2025
By Bill from Arizona on DealerRater

Emma Allen customer service is above and beyond. She went out of her way to make my experience great and memorable. She looked at my previous contracts with Ford protect and noticed I was able to upgrade my warranty for a reasonable cost. I would highly recommend her and your Company for any warranty needs

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Emma is very knowledgable of the Ford Protect Plans and is a great advisor. On top of that she is extremely pleasant to talk with to all her customers and it shows! Thank you so much for the kind words. This really goes a long way! We appreciate your trust! Rob Lombard Lombard Ford Inc

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Emma was very attentive courteous and sent me all the

May 2, 2025
By macsmode2 on DealerRater

Emma was very attentive courteous and sent me all the information I need to review to make the purchase of my extended warranty very professional

Emma was very attentive courteous and sent me all the

May 2, 2025
By macsmode2 on DealerRater

Emma was very attentive courteous and sent me all the information I need to review to make the purchase of my extended warranty very professional

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Emma Allen was a pleasure to work with.

April 22, 2025
By cdpreston on DealerRater

Emma Allen was a pleasure to work with. She made sure the Ford Protect process was very efficient. Emma represented Lombard Ford with complete professionalism.

Emma Allen was a pleasure to work with.

April 22, 2025
By cdpreston on DealerRater

Emma Allen was a pleasure to work with. She made sure the Ford Protect process was very efficient. Emma represented Lombard Ford with complete professionalism.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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