[{"id":370785,"personPtyId":40186263,"firstName":"Emma","lastName":"Allen","titleText":"ESP Sales","emailTxt":"eallen@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":128,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24304,"certifiedEmployee":true,"deptDscrp":"Internet"},{"id":355380,"personPtyId":40184666,"firstName":"Daniel","lastName":"LoRusso","titleText":"Sales Representative","shortBioText":"Dan has been around the car business his whole life. Ever since very young he has always had a passion for cars. In his spare time he enjoys playing basketball, watching football, riding/working on his dirt bike and spending all the time he can with his fiance Jessica. \r\nPlease feel free to contact him or just stop by Lombard Ford for all of your automotive needs.","emailTxt":"dlorusso@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":113,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24304/employees/692336485ab5.jpg","drDealerId":24304,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1199145600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":592047,"firstName":"Robert","lastName":"Edwards","titleText":"Service Advisor","shortBioText":"","emailTxt":"redwards@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24304,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":458274,"personPtyId":40193145,"firstName":"Barbara","lastName":"Dew","titleText":"Internet Manager","shortBioText":"Have been in the automotive business in several different roles since 1989! My specialty is customer service. Would like to believe that I treat everyone the way that I would like to be treated. If any female is more comfortable with a female Salesperson, I welcome them to contact me.","emailTxt":"bdew@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":60,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24304/employees/9d48ff51596a.jpg","drDealerId":24304,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"970358400","certifiedEmployee":true,"deptDscrp":"Internet"},{"id":629537,"firstName":"Anthony","lastName":"Alfieri","titleText":"Service Advisor","emailTxt":"aalfieri@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24304,"dealerEmpStartDtUtc":"1577836800","industryStartDtUtc":"1483228800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":29034,"firstName":"Darryl","lastName":"Case","titleText":"Service And Parts Director","emailTxt":"dcase@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24304/employees/4c39fea9-003d-4470-a950-132973f3726b.jpg","drDealerId":24304,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":268703,"firstName":"Ed","lastName":"Obrien","titleText":"Used Vehicle Manager","emailTxt":"eobrien@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24304,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":29030,"personPtyId":40163073,"firstName":"Mark","lastName":"Jones","titleText":"Sales Specialist","shortBioText":"","emailTxt":"mjones@lombardford.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":99,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24304/employees/9c94a4df0c2d.jpg","drDealerId":24304,"dealerEmpStartDtUtc":"825638400","industryStartDtUtc":"260236800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":128202,"personPtyId":40168399,"firstName":"Steven","lastName":"Weir","titleText":"Sales Specialist","shortBioText":"l have been with a family owned company since 1999 , Lombard Ford and the Ford product is the one and only car company l would every sell for !! In the late 1980s my cousin President and owner of Lombard Ford took us under his wing and formed a lasting team of employees that are here to serve all your sales and service needs !! come see the family and see the folks who treat everyone with honesty and integrity in everything we do thanks ask for us in the future","emailTxt":"sweir@lombardford.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":71,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24304/employees/78f9d81c9471.jpg","drDealerId":24304,"industryStartDtUtc":"915148800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":355379,"personPtyId":40184134,"firstName":"George","lastName":"Fogarty","titleText":"General Manager","emailTxt":"gfogarty@lombardford.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24304/employees/7c031103887f.jpg","drDealerId":24304,"dealerEmpStartDtUtc":"1430438400","industryStartDtUtc":"552096000","certifiedEmployee":false,"deptDscrp":"Management"}]

Lombard Ford Inc

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 5:00 PM

Lombard Ford Inc Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since July 2007

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located i

...

n Barkhamsted, Connecticut, the staff at Lombard Ford will help you find the Ford vehicle you want. At Lombard Ford we offer a searchable online inventory of new Ford cars in Connecticut, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Ford or quality used car that you have been searching for.

"Lombard Ford, a small town dealer with hometown values."

Service

Wheel Balance

$34.95 and up*

Tire Rotation

$24.95 and up*

Oil, Filter Change

$29.95 and up*

Air Filter Replacement

$36 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
668 lifetime reviews. Includes reviews of Lombard Ford Inc from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 4, 2020

    From the Thursday day we stopped in to look at trucks, then back again Friday, we found the perfect truck! Everyone was very happy happy to help us. We... even got to come back Saturday, Lombard gave us a great trade-in value for our Ford and we purchased it And drive it home! I would recommend Lombard Ford for your new or next vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your experience with others. It was a pretty quick turnaround. So glad we could be the ones to assist you with ...another Ford truck. It is a beauty! See you for your first free oil change. Your friends at Lombard Ford


    Worked with:
    Mark Jones

    Sales Specialist

    (4.9) 99 reviews

  • 5.0 out of 5
    August 4, 2020

    Emma was professional and friendly. She was also very knowledgeable. Thia was great experience finding and purchasing an ESP Warranty. Price was much... better than the dealer offered off brand.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Emma Allen

    ESP Sales

    (5.0) 128 reviews

  • June 12, 2015

    Our recent purchase experience was excellent. Marc Jones was the Sales Representative who assisted us. He is honest, thorough and very competent - a real... professional. He is extremely knowledgeable about Ford vehicles and patient in dealing with his customers. This is our third Explorer and all of them are serviced at Lombard Ford. Larry Wright, our Service Representative, knows his cars inside and out. He is not only very experienced and skilled at diagnosing vehicle issues; but is honest, competent and thorough. In short, buy & service your Ford at Lombard.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 30, 2020

    This is my second extended warranty thru Lombard Ford. In my contact with Emma she has supplied me with the information I needed to purchase a extended... warranty on my Lincoln. She found me a good and fair price. She knows her job and is very helpful I highly recommend her.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Emma Allen

    ESP Sales

    (5.0) 128 reviews

  • 5.0 out of 5
    July 30, 2020

    I met with Rob Lombard the owner very nice sincere and friendly person the staff as well there was a good selection of vehicles I'm pleased with my purchase... thank you Mark and Ruthann Drogosek

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    5.0 out of 5
    Friendliness
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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rob is quite a "people" person and is very appreciative of his customer's business. We thank you again for considering Lombard Ford.We wish you many y...ears of happiness with that beautiful truck.Your friends at Lombard Ford


    Worked with:
    Mark Jones

    Sales Specialist

    (4.9) 99 reviews

  • 5.0 out of 5
    July 27, 2020

    Excellent service coming in and leaving. We called in with about 15 minutes notice and left after about 45 minutes of being on the property with a great... vehicle. Very efficient and affordable.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so glad we could assist you in your search for a vehicle. Enjoy that great vehicle and don't ever hesitate to contact us for any reason. Thank y...ou again for allowing us to be your purchasing dealership.Your friends at Lombard Ford


    Worked with:
    Daniel LoRusso

    Sales Representative

    (5.0) 113 reviews

  • 5.0 out of 5
    July 23, 2020

    We have been coming to Lombard Ford for many years. They have always provided us with the car or truck we wanted. Always was satisfied with what we bought... and service was excellent. This is second vehicle we purchased from Mark Jones, very nice salesman.

    5.0 out of 5
    Customer Service
    4.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your continued business. We appreciate it and always look forward to assisting you in any way we can. Enjoy your newest vehicle. It's a ...beauty. Your Friends at Lombard Ford


    Worked with:
    Mark Jones

    Sales Specialist

    (4.9) 99 reviews

  • 4.0 out of 5
    July 22, 2020

    Lombard Ford is a very dependable dealership for such a small town in the northwest corner of Connecticut. The staff is very kind and helpful, however... I feel like I'm there all the time for a new issue with my vehicle. Ford Motor Company is one I do not think I will purchase from again.

    Not Applicable
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're saddened to hear that you won't be purchasing a Ford product again but respect your decision Alyssa. Just know we are very appreciative of your ...business and if we can ever be of assistance, please reach out to us. Thank you for your kind words. Your friends at Lombard Ford


    Worked with:
    Anthony Alfieri

    Service Advisor

    (5.0) 10 reviews

  • 5.0 out of 5
    July 18, 2020

    My vehicle purchased there needed maintenance, and I had a budget. Anthony prioritized what the vehicle needed, scheduled repairs accommodating my travel... and work schedule...kept me updated and was professional and timely...thank you!

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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Happy that we were able to assist you in a fashion that you were comfortable with. Thank you for taking your time to write us a review. We appreciate ...your business. Your friends at Lombard Ford


    Worked with:
    Anthony Alfieri

    Service Advisor

    (5.0) 10 reviews

  • 5.0 out of 5
    July 15, 2020

    Rob listened to all of my concerns explained things they were going to look at on the car did a great job from start to finish. Will definitely be back... to Lombard Ford for all my service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Always good to hear our "guys" are doing well in their positions. Please don't hesitate to contact us with any questions or concerns sir. Thank you ag...ain for your business.Your friends at Lombard Ford.


    Worked with:
    Robert Edwards

    Service Advisor

    (5.0) 16 reviews

    Anthony Alfieri

    Service Advisor

    (5.0) 10 reviews

    Steven Weir

    Sales Specialist

    (4.9) 71 reviews

    George Fogarty

    General Manager

    (4.7) 25 reviews

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