Prescott Brothers of Rochelle

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
34 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    December 5, 2019

    I purchased a new GMC Denali Truck and the salesman looked hard for the features I needed and he found me one and I am very happy to have purchased it... .

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 4, 2019

    Jim Blomberg took great care of us! This is the 2nd vehicle we have bought from Jim and we will be back again in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 17, 2014

    I Was Coming From Afar So I Called To See If A Vehicle Was Still There, Spoke To Manny Said He Would Have Vehicle Out Front Waiting Which He Did. Manny... Was The Most Patient, Personable, And Pressure Free Personable Salesman I've Had The Pleasure To Deal With, Never Was He Flustered Or Pushy. He Worked To Get Me The Best Deal He Could And He Did The Price Was Great And So Was The Financing!. While The Whole Buying Process Could Of Been Al Little More Streamlined, Overall I Can't Complain (As The F&I Person Was Absent). The Whole Staff There Was Very Patient And Professional. If You Ever In The Area I Would Check With This Dealer First And Of Course Ask For Manny! Might Be A Small Town Dealer But Have Big Time Service, Prices And People!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 22, 2019

    Rob did a good job listening to our specific needs in our next buy. He made us feel very comfortable with our purchase and experience. Rob helped us stay... within budget and find the details of the car we were looking for. The Ford Fusion will be a great fit for our family right now. The whole experience went great. We were helped by everyone in a timely manner and they were very courteous. We stayed within our budget and had all our questions answered.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 26, 2019

    Jimmy blomberg was very helpful is locating a me a Ford Escape I looking for , he keep me updated on the whole process, along the way ,, everything worked... out , thx too jimmy blomberg of Prescott Ford rochelle,, Thx again Jimmy, Chris .

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 25, 2019

    personable professional ServiceWinchester that are he made sure that he took the time to explain everything to us in detailwas easy to talk to andtook... the time to show us several different cars within our price range

    5.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 19, 2019

    Great service Jim explained everything about the truck. Service Department has been great with getting the oil changed and window shades. Will recommend... to everyone

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 12, 2019

    Though I did not get to the dealership, though they did contact me the following day to provide vehicle information. Most dealers will not even give the... time to make the call.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 11, 2017

    The last time I bought a car was back in 1997, so when I finally decided to give up that vehicle, I started online. I had no idea that, when I would... look at the websites of car dealerships, someone would call me within 5 minutes. When I was looking at the Prescott Brothers of Rochelle website, the phone rang. I just waited for a message on voicemail because I was not sure I wanted to talk to anyone yet. After a few minutes of chatting with my boyfriend Glenn, I decided to give Rob Jasper a call back to talk about test driving a Ford Edge. Like I said, I only planned on test driving the car. I ended up buying the car because I totally enjoyed it, and Rob made the whole process go smoothly. I even had some uneasy thoughts about what I was getting myself into and he was always patient and understanding. Everybody there treated me with great respect so I would highly recommend anyone to shop for a car at the Prescott Brothers dealerships.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tonya, Thank you so much for taking the time to write a review! Your time and business is greatly appreciated. We thank you for giving us the opport...unity to earn your business and look forward to continuing our relationship for years to come. -Prescott Brothers Sales Team

  • 4.0 out of 5
    December 20, 2016

    We would recommend Prescott Brothers Ford dealership! We would buy from them again. We also have had our truck repaired by them and was treated very good.... Talked to two salesmen, Rob and Jason. Both seem like hard working guys that want to help match you to the right vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write a review! We are so thankful you gave us the opportunity to earn your business. May you have a Merry Christmas ...and prosperous New Year.

View More Reviews