Brad Manning Ford Inc

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    April 1, 2019

    I was searching for the right vehicle and found an option at their dealership that is more than 50 miles from my home. Dave, Tim and Alex made the car... buying process very simple. We are more than happy with the vehicle and appreciate their service. They even have a kids room that our daughter was able to play in for a little while.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    March 17, 2018

    Worst Customer service I have ever experienced. Finance people need training ,rude ruined my buying experience would never buy anything from this dealership.... Buyer beware!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    JD, We are sorry you feel like you had a poor experience here. Bank Lenders require the down payment on a vehicle to be in the form of cash or check.... They will not accept a credit card as down payment on a vehicle. We were simply following their rules. We would be happy to discuss this issue further with you and hope to come to an understanding. Call anytime, 815-756-6325 Ben Manning Sales Manager

  • February 5, 2018

    I have only two fails on this. !) Due to past issues in my life with ex-cons targeting me (once being rammed in my son's car at Taylor and Sev, I had asked... that my car be kept in overnight until I picked it up first in the morning. It was outside in the open with frost when I arrived. (I was in my son's car when on of them rammed us, and my wife also attacked in the grocery store by one, I am a bit cautions. 2) I had asked for the old parts to be returned. The manifold and other parts were not. I was unable to call back that day as I was called into work early and had to get to sleep (midnight shift). Otherwise, the work seems to be excellent quality so far.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate you taking the time to leave us a review. Please call or stop by at your earliest convenience and we would love to address the issues. W...e hope to see you soon.

  • 5.0 out of 5
    January 2, 2018

    I came in for an oil change, which was completed in about 30 minutes while I waited in their waiting area.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Roger, we're pleased to hear everything was completed to your satisfaction! We hope you continue to choose Brad Manning Ford Inc for all your vehicle ...needs! Take care!

  • 5.0 out of 5
    December 12, 2017

    Very hands free! Telling them your concerns and they took care of the rest! Timing was always conveyed to you in the waiting process!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Jarod, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you! ...Safe travels!

  • 5.0 out of 5
    November 30, 2017

    Great communication on what needed to be done. Honored discounts and coupons. Very timely on getting the work completed.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Wayne, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    November 28, 2017

    They were great and timely!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything els...e we can do for you! Safe travels!

  • 5.0 out of 5
    November 27, 2017

    I love the way all of you are professional and quickly get things done when buying a car. I will call Charles Franz again in the future, with no reservations.... My C-Max Energi is fun to talk about with other people.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great review, Devon! We are glad to hear you are enjoying your C-Max Energi! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    November 9, 2017

    Went in for the airbag recall on my 2010 Mustang. Went very smoothly.

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! We hope you continue to choose Brad Manning Ford Inc for all your vehicle needs! Take care!

  • 5.0 out of 5
    August 10, 2017

    Stopped in to Brad Manning Ford to test drive a few vehicles that we have been considering. While we still haven't made a decision we know that this is... where we will buy our next vehicle. Their Sales Representative Dean Tewksbury was and has been very patient with our questions and is extremely knowledgeable about the Ford vehicles. He still keeps in contact when new stock arrives with the features that we are looking for.

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    Shopped for a new car
    Did not make a purchase
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