It would have been nice to have little things attended to. Like for instance the clock wasn?t set. Also, they were unable to provide the keyless entry code. I have found out this is a simple fix but now I have to take it to a dealer closer to me and pay for it. Plus, it turns out there were 2 original window stickers for the car. One said it has Sync and the other didn?t list it as an option. What?s up with that?
2019 Ford Escape
We have bought 7 cars from Manning Ford. We love the service and responsiveness to our needs!
We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Great Vehicle, Friendly Staff!
I was searching for the right vehicle and found an option at their dealership that is more than 50 miles from my home. Dave, Tim and Alex made the car buying process very simple. We are more than happy with the vehicle and appreciate their service. They even have a kids room that our daughter was able to play in for a little while.
Worst dealer around
Worst Customer service I have ever experienced. Finance people need training ,rude ruined my buying experience would never buy anything from this dealership. Buyer beware!
JD, We are sorry you feel like you had a poor experience here. Bank Lenders require the down payment on a vehicle to be in the form of cash or check. They will not accept a credit card as down payment on a vehicle. We were simply following their rules. We would be happy to discuss this issue further with you and hope to come to an understanding. Call anytime, 815-756-6325 Ben Manning Sales Manager
Exdellent work and done timely
I have only two fails on this. !) Due to past issues in my life with ex-cons targeting me (once being rammed in my son's car at Taylor and Sev, I had asked that my car be kept in overnight until I picked it up first in the morning. It was outside in the open with frost when I arrived. (I was in my son's car when on of them rammed us, and my wife also attacked in the grocery store by one, I am a bit cautions. 2) I had asked for the old parts to be returned. The manifold and other parts were not. I was unable to call back that day as I was called into work early and had to get to sleep (midnight shift). Otherwise, the work seems to be excellent quality so far.
We appreciate you taking the time to leave us a review. Please call or stop by at your earliest convenience and we would love to address the issues. We hope to see you soon.
MKX Oil Change
I came in for an oil change, which was completed in about 30 minutes while I waited in their waiting area.
Roger, we're pleased to hear everything was completed to your satisfaction! We hope you continue to choose Brad Manning Ford Inc for all your vehicle needs! Take care!
Very hands free! Telling them your concerns and they took care of the rest! Timing was always conveyed to you in the waiting process!
Jarod, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!
Expedition EL Service
Great communication on what needed to be done. Honored discounts and coupons. Very timely on getting the work completed.
Wayne, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!
They were great and timely!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
I love the way all of you are professional and quickly get things done when buying a car. I will call Charles Franz again in the future, with no reservations. My C-Max Energi is fun to talk about with other people.
Thank you for the great review, Devon! We are glad to hear you are enjoying your C-Max Energi! We hope to be of service to you again! Take care!