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Biggers Mazda

(633 reviews)
Visit Biggers Mazda
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (877) 660-8737 (877) 660-8737
Used (877) 220-2346 (877) 220-2346
Service (866) 325-6061 (866) 325-6061

Inventory

See all 190 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2006.
There's a reason why Biggers Mazda is a premier new and used Mazda dealer for Elgin. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions help you find the right new car and can assist with financing. So if you're looking for a new Mazda or used car stop in to Biggers Mazda and we'll get you into the car of your dreams!

All of the employees at Biggers Mazda would like to thank you for your interest in our dealership. Call us anytime or visit us in person at 1320 E. Chicago St. in Elgin. We look forward to having the opportunity to earn your business!

Service center

Phone number (866) 325-6061

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Ron Liszka headshot
Ron Liszka
General Manager
(78 reviews) certified badge
Miles Anderson headshot
Miles Anderson
Product Specialist
(18 reviews)
Mateo Fernandez headshot
Mateo Fernandez
Product Specialist
(16 reviews)
Adonis Gutierrez headshot
Adonis Gutierrez
Sales Associate
(6 reviews)
Alyssa Scharlow headshot
Alyssa Scharlow
Internet Sales Specialist
(6 reviews)
Darian Ditzler headshot
Darian Ditzler
Sales Associate
(6 reviews)
Lukas Lazauskas headshot
Lukas Lazauskas
Service Greeter
(5 reviews)
Sergey Valadimirskiy headshot
Sergey Valadimirskiy
Product Specialist
(5 reviews)
Franco Ruffolo headshot
Franco Ruffolo
Salesperson
(88 reviews)
Connor Houlahan headshot
Connor Houlahan
Product Specialist
(27 reviews)
Nicco Fernandez headshot
Nicco Fernandez
Product Specialist
(13 reviews)
Sabastian Nava headshot
Sabastian Nava
Warranty Administrator
(7 reviews)
Peter Kashuba headshot
Peter Kashuba
Sales Manager
(28 reviews)
Gabriel Godun headshot
Gabriel Godun
Loan Processor
(7 reviews)
Ali Nauraiz headshot
Ali Nauraiz
Director of Variable Operations
(12 reviews)
Jason Riforgiato headshot
Jason Riforgiato
Service Director
(8 reviews)
Alex Heinzl headshot
Alex Heinzl
Service Advisor
(7 reviews)
Jim Leichter headshot
Jim Leichter
President
(10 reviews)
Roger Gutierrez headshot
Roger Gutierrez
Fixed Ops Director
(3 reviews)
Andrew Chmiola headshot
Andrew Chmiola
Mazda Master Technician
(2 reviews)
Ella Felz headshot
Ella Felz
Lube Technician
(2 reviews)
Jennifer Paluch headshot
Jennifer Paluch
E-commerce Director
(2 reviews)
Jason Powell headshot
Jason Powell
Mazda Master Certified Service Technician
(2 reviews)
Melvin Sandoval headshot
Melvin Sandoval
Senior Mazda Certifies
(2 reviews)
Rich Altenhoff headshot
Rich Altenhoff
Vice President
(1 review)
Daniel Bucio headshot
Daniel Bucio
Mazda Master Certified Service Technician
(1 review)
Dre De Leos headshot
Dre De Leos
Sales Associate
(1 review)
Steve Durec headshot
Steve Durec
Mazda Master Certified Service Technician
(1 review)
Thomas Glans headshot
Thomas Glans
Loan Processor
(1 review)
Nicholas Henry headshot
Nicholas Henry
Parts
(1 review)
Mason Kindgren headshot
Mason Kindgren
Lube Technician
(1 review)
Arkadiusz Korbas headshot
Arkadiusz Korbas
Sales Associate
(1 review)
Ceasar Steaman headshot
Ceasar Steaman
Lube Technician
(1 review)
Zach Lopez headshot
Zach Lopez
Parts
Jason Mesko headshot
Jason Mesko
Parts Manager
Bryan Rodriguez headshot
Bryan Rodriguez
Parts
Jack Tilly headshot
Jack Tilly
Product Specialist

Reviews

(633 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Biggers Mazda from DealerRater.

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I had an excellent experience at Biggers Mazda. The entire team was professional, friendly, and made the whole car-buying process smooth and stress-free. A special thank you to Franco for providing outstanding customer service. He was knowledgeable, patient, and took the time to answer all of my questions without any pressure. I truly appreciated his honesty and professionalism. I highly recommend Biggers Mazda, and if you visit, be sure to ask for Franco. He’ll take great care of you!

I had an excellent experience at Biggers Mazda. The entire team was professional, friendly, and made the whole car-buying process smooth and stress-free. A special thank you to Franco for providing outstanding customer service. He was knowledgeable, patient, and took the time to answer all of my questions without any pressure. I truly appreciated his honesty and professionalism. I highly recommend Biggers Mazda, and if you visit, be sure to ask for Franco. He’ll take great care of you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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It was a great pleasure working with Connor. I am extremely impressed with him. The car purchase went very smoothly. Connor is very attentive to every detail, answering every question with patience and tact. I must also note the attention and help of his colleagues Ali Nauraiz and Ron Liszka, as well as Peter Kashuba, whom I met on my first visit.Thank you all for your time and patience! Best regards: Plamen Peev

It was a great pleasure working with Connor. I am extremely impressed with him. The car purchase went very smoothly. Connor is very attentive to every detail, answering every question with patience and tact. I must also note the attention and help of his colleagues Ali Nauraiz and Ron Liszka, as well as Peter Kashuba, whom I met on my first visit.Thank you all for your time and patience! Best regards: Plamen Peev

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Excellent dealership, excellent service, the way car buying should be hassle & stress free. Smooth transaction with keeping their commitments on the top.

Excellent dealership, excellent service, the way car buying should be hassle & stress free. Smooth transaction with keeping their commitments on the top.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Car maintenanced, but mirror cover came off in car wash on driver’s side. The mirror cover’s paint is damaged. This should be replaced or repaired. No offer to correct. I was just notified.

Car maintenanced, but mirror cover came off in car wash on driver’s side. The mirror cover’s paint is damaged. This should be replaced or repaired. No offer to correct. I was just notified.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Mateo is the best salesman I’ve ever had the pleasure dealing with at car dealership. From the test drive to making the purchase was a wonderful experience. Will highly recommend this dealership and Mateo to all family and friends.

Mateo is the best salesman I’ve ever had the pleasure dealing with at car dealership. From the test drive to making the purchase was a wonderful experience. Will highly recommend this dealership and Mateo to all family and friends.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business. We appreciate you. Enjoy the New Ride.

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No customer service skills whatsoever! I have been coming here for years and everybody else has been courteous

No customer service skills whatsoever! I have been coming here for years and everybody else has been courteous

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I am sorry to hear that. Since this platform does not give us your contact number. Van you call and ask for Roger our service director? Thank you.

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Excellent dealership. Upfront with the price. No hidden fees. Smooth transaction and no pressure. Would recommend them.

Excellent dealership. Upfront with the price. No hidden fees. Smooth transaction and no pressure. Would recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business. We appreciate you. Enjoy the Ride.

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Service is extra ordinary. Receptionist in service department is very usefull and cooperative and discussed very nicely.

Service is extra ordinary. Receptionist in service department is very usefull and cooperative and discussed very nicely.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful 4-star review! We're delighted to hear you had an extraordinary service experience. It's great to know our service receptionist was helpful, cooperative, and took the time to assist you with care and professionalism. We truly appreciate your kind words and look forward to serving you again at Biggers Mazda!

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Adonis saw my online inquiry and called the next morning.He was attentive to detail had exactly what I needed pulled up within seconds and kept the same professional, quickness, and great customer service throughout each step.

Adonis saw my online inquiry and called the next morning.He was attentive to detail had exactly what I needed pulled up within seconds and kept the same professional, quickness, and great customer service throughout each step.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful 5-star review! We're thrilled to hear Adonis provided such attentive, professional, and efficient service from the moment he reached out. It's great to know he had everything ready for you and made the entire process smooth and enjoyable. We'll be sure to pass along your kind words to Adonis. Thank you for choosing Biggers Mazda, and we hope you enjoy your new vehicle!

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Very Clean, and welcoming dealer as soon as you walk in the front doors! Awesome!

Very Clean, and welcoming dealer as soon as you walk in the front doors! Awesome!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic 5-star review! We're so happy to hear you felt welcomed from the moment you walked through our doors. Creating a clean, comfortable, and inviting environment for every guest is something we take pride in. We truly appreciate your kind words and look forward to seeing you again at Biggers Mazda!

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