Skip to main content

Biggers Mazda

(429 reviews)
Visit Biggers Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 660-8737 (877) 660-8737
Used (877) 220-2346 (877) 220-2346
Service (866) 325-6061 (866) 325-6061

Inventory

See all 184 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since August 2006.
There's a reason why Biggers Mazda is a premier new and used Mazda dealer for Elgin. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions help you find the right new car and can assist with financing. So if you're looking for a new Mazda or used car stop in to Biggers Mazda and we'll get you into the car of your dreams!

All of the employees at Biggers Mazda would like to thank you for your interest in our dealership. Call us anytime or visit us in person at 1320 E. Chicago St. in Elgin. We look forward to having the opportunity to earn your business!

Service center

Phone number (866) 325-6061

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(429 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Biggers Mazda from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Help me out with everything I went in for.

Great Help me out with everything I went in for.. gave no problem.. was very quick didn't have me waiting

Great Help me out with everything I went in for.

Great Help me out with everything I went in for.. gave no problem.. was very quick didn't have me waiting

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear that your visit was quick, easy, and hassle-free. Our goal is always to take care of everything our customers need while making sure you’re not left waiting, so it’s great to know that stood out during your visit. We’ll be sure to pass along your kind words to Logan—he’ll appreciate knowing his help made your experience a positive one. Thank you for choosing Biggers Mazda for your service needs. We look forward to helping you again the next time you need us! 🚗🔧

Show full review

Everything was done timely manner.

Everything was done timely manner. Very nice lounge. Very comfortable during wait. Good service. Thank you

Everything was done timely manner.

Everything was done timely manner. Very nice lounge. Very comfortable during wait. Good service. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! ⭐ We’re glad to hear that everything was completed in a timely manner and that you were able to relax in our comfortable lounge while waiting. Making sure our customers have a pleasant and convenient experience during their visit is very important to us. We also appreciate you recognizing Logan for providing good service. We’ll be sure to share your feedback with him. Thank you for choosing Biggers Mazda. We look forward to assisting you again at your next service visit! 🚗🔧

Show full review

Always positive experience with them Done The service

Always positive experience with them Done The service department is very helpful and reasonable for routine maintenance

Always positive experience with them Done The service

Always positive experience with them Done The service department is very helpful and reasonable for routine maintenance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Don, thank you for your continued support and for sharing your experience! ⭐ We’re happy to hear that you consistently have a positive experience with our service department. Our team works hard to be helpful, transparent, and fair when it comes to routine maintenance, so it’s great to know that has stood out during your visits. Thank you for trusting Biggers Mazda with your vehicle. We truly appreciate your recommendation and look forward to assisting you again at your next service visit! 🚗

Show full review

Easy, good customer service Easy process, great customer

Easy, good customer service Easy process, great customer service, thorough The process was very easy, quick. Customer service was great as usual. They did a thorough job

Easy, good customer service Easy process, great customer

Easy, good customer service Easy process, great customer service, thorough The process was very easy, quick. Customer service was great as usual. They did a thorough job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear that your visit was easy, quick, and provided the great customer service you’ve come to expect. Making the service process smooth while still being thorough with the work on your vehicle is exactly what our team aims to deliver every time. We’ll be sure to pass along your kind words to Logan—he’ll appreciate knowing his help made your experience a positive one. Thank you for choosing Biggers Mazda and for your continued trust in our service team. We look forward to seeing you again at your next visit! 🚗🔧

Show full review

Great job!

Great job!! Everything was explained in detail, including a possible extra charge due to a difficult part that needed to be removed and reused.

Great job!

Great job!! Everything was explained in detail, including a possible extra charge due to a difficult part that needed to be removed and reused.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi turbotronic, thank you for the great review! ⭐ We’re glad to hear you had a positive experience and that our team took the time to explain everything clearly and keep you informed throughout the process. Being transparent about the work being done—especially when there may be additional factors involved—is something we take seriously. We’ll be sure to share your kind feedback with Logan, Clemente, and Jason. They’ll be happy to know their communication and service made a difference during your visit. Thank you for choosing Biggers Mazda for your service needs. We truly appreciate your support and look forward to helping you again in the future! 🚗

Show full review

Good Check what I needed and also reassured me of

Good Check what I needed and also reassured me of something that was not needed at this time

Good Check what I needed and also reassured me of

Good Check what I needed and also reassured me of something that was not needed at this time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

It was so quick and easy to get my car in and taken care

It was so quick and easy to get my car in and taken care of with the best quality service as always

It was so quick and easy to get my car in and taken care

It was so quick and easy to get my car in and taken care of with the best quality service as always

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Lindsey, thank you for your kind review! ⭐ We’re happy to hear that your service visit was quick, easy, and delivered the high-quality care you expect. Our team works hard to make every service experience smooth and efficient, so it’s great to know that came through during your visit. We’ll be sure to share your feedback with Clemente, Melvin, and the rest of our service team—they’ll really appreciate the recognition. Thank you for continuing to trust Biggers Mazda with your vehicle. We look forward to helping you again whenever you need us! 🚗🔧

Show full review

Miles was great!

Miles was great! Helped us find the right vehicle and made everything easy. Would recommend to anyone looking for a mazda

Miles was great!

Miles was great! Helped us find the right vehicle and made everything easy. Would recommend to anyone looking for a mazda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Joe, thank you for the great review! ⭐ We’re so glad to hear that Miles helped make your car-buying experience easy and enjoyable. Finding the right vehicle is what we strive for, and it’s great to know he was able to guide you through the process and help you choose the perfect Mazda. Your recommendation means a lot to our entire team at Biggers Mazda. We’ll be sure to pass your kind words along to Miles and the rest of the staff who assisted during your visit. Enjoy your new Mazda, and please don’t hesitate to reach out if we can help with anything in the future. Welcome to the Biggers Mazda family! 🚗

Show full review

Worked with Franco on a new vehicle purchase.

Worked with Franco on a new vehicle purchase. The experience was great. He is extremely knowledgeable, and terrific to work with. Have used Biggers many times over the past decade or so, and wouldn't go anywhere else for my Mazda needs, sales or service.

Worked with Franco on a new vehicle purchase.

Worked with Franco on a new vehicle purchase. The experience was great. He is extremely knowledgeable, and terrific to work with. Have used Biggers many times over the past decade or so, and wouldn't go anywhere else for my Mazda needs, sales or service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear that you had a great experience working with Franco on your new vehicle purchase. His knowledge and dedication to helping customers find the right Mazda truly make him a valuable part of our team, and we’re glad he made the process a terrific one for you. It means a lot to us that you’ve chosen Biggers Mazda for your sales and service needs for over a decade. That kind of loyalty is something we’re incredibly grateful for, and we’re proud to continue being your go-to dealership. Enjoy your new Mazda, and we look forward to seeing you again whenever you need us! 🚗

Show full review

The service crew is always pleasant and helpful!

The service crew is always pleasant and helpful! The service is usually finished quickly, and includes a wash!

The service crew is always pleasant and helpful!

The service crew is always pleasant and helpful! The service is usually finished quickly, and includes a wash!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review
See all 429 reviews