Reviews
Always fast and friendly service As always, A pleasure.... Highly recommended for repair and service needs
Always fast and friendly service As always, A pleasure.... Highly recommended for repair and service needs
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review! We are so glad that Mike showed you the Franklin Ford experience we take pride in!
Timely and good communication Work done as expected Would recommend going back again for other services
Timely and good communication Work done as expected Would recommend going back again for other services
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your service needs! We are so glad that you had a great experience with Ann!
Very polite and well informed He greeted me very graciously. Very knowledgeable about the Maverick and the various recalls. Was a pleasant pleasure to work with. I'd say increase his pay by $5.00 an hour or $200 bucks a week. Ford needs more people like him
Very polite and well informed He greeted me very graciously. Very knowledgeable about the Maverick and the various recalls. Was a pleasant pleasure to work with. I'd say increase his pay by $5.00 an hour or $200 bucks a week. Ford needs more people like him
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for leaving us a review and trusting us with your Maverick! We will be sure to relay the feedback and hope to get the opportunity to assist you again in the future!
We have always been treated with respect and patience. Our Questions are answered promptly. Everyone is friendly and helpful. Franklin Ford is our dealership and we have been customers for over 20 years.
We have always been treated with respect and patience. Our Questions are answered promptly. Everyone is friendly and helpful. Franklin Ford is our dealership and we have been customers for over 20 years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that you have had a great experience at Franklin Ford. Thank you for trusting us for the past 20 years and we look forward to continuing to assist you!
The appointment was made really quick to do the work for one thing I was amazed. And the work was completed in the morning in about an hour, which was great. I really satisfied thank you.
The appointment was made really quick to do the work for one thing I was amazed. And the work was completed in the morning in about an hour, which was great. I really satisfied thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting our team with your vehicle! We are so glad that you had a great experience with Mike!
Excellent service. Thanks! Don't get pushy with the survey. I am very happy geothermal Franklin ford.
Excellent service. Thanks! Don't get pushy with the survey. I am very happy geothermal Franklin ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us a review and trusting us with your vehicle!
Personable, knowledgeable service team made for a fine experience Friendly staff throughout establishment makes for a more enjoyable visit while waiting for vehicle
Personable, knowledgeable service team made for a fine experience Friendly staff throughout establishment makes for a more enjoyable visit while waiting for vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that the Franklin Ford team took care of you during your visit. Thank you for trusting us with your vehicle!
The service team is always professional and equally helpful. They day in touch and keep you updated.
The service team is always professional and equally helpful. They day in touch and keep you updated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that you had a great experience with Amanda and Ann. Thank you for trusting our team with your vehicle!
Quick in and out. Described work done and gave me warranty information if I have any issues
Quick in and out. Described work done and gave me warranty information if I have any issues
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your vehicle. We look forward to assisting you again in the future!
Sergey is polite and easy to talk with. He also made sure everything was done in a timely manner. I felt very relaxed and at ease when purchasing my new car. I am very happy with my new Ranger.
Sergey is polite and easy to talk with. He also made sure everything was done in a timely manner. I felt very relaxed and at ease when purchasing my new car. I am very happy with my new Ranger.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Ranger! We are so glad that Sergey was helpful and look forward to assist you again in the future when you are ready!