Franklin Ford
Franklin Ford Hours
About Our Dealership
Welcome to Franklin Ford, a family owned and operated dealership with over 55 years of affiliation with Ford Motor Company. Please let us introduce ourselves and explain how we can provide for all your automotive needs.
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As a full service dealership Franklin Ford combines Sales, Service, Parts and Daily Rentals for all our valued customers. Our professional Ford Motor Certified staff is committed to ensuring the highest level of customer satisfaction each and every day.
We want you to be a customer for life!
"Big City Deals With a Home Town Feel"
Photos & Videos
Service
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
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November 14, 2018
Sales followed my process and did not make me follow theirs. I wanted trade in value before I would test drive or make a decision.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you so much for your feedback, James. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we ca...n ever help you in the future. Best, The Franklin Ford Team
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November 14, 2018
Service department is always professional & helpful with my needs. Also completes the work on time with reasonable pricing. Very happy with dealership....
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for the glowing review! We take pride in our service and do whatever we can to have our customers leave happy. Please don't hesitate to... contact me or visit us if you need anything else. Best, Frank LaMonica | Service Director | flamonica@franklinford.com | (508) 520-3600
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The sales people are great! They are super friendly and not pushy or pressuring. This is the second car i bought through yhem and will definitely be back... for another when needed.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for leaving us this great review, Michelle. We are very happy to hear that we could provide you with a second car buying experience that was... just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Franklin Ford Team
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November 9, 2018
Got my truck service within a few days. Very happy with the quick turnaround! Have been doing business there for many years!
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseMaureen, thank you for reaching out! Reviews like these mean the world to us here at our dealership. We truly appreciate your customer loyalty. Thank ...you again! Best, Frank LaMonica | Service Director | flamonica@franklinford.com | (508) 520-3600
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November 2, 2018
Would definitely go back for next vehicle. Excellent customer service. Had vehicle listed in add. No high pressure. Expedited process so it wasn't... an all day experience.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for this amazing review, Donald! We really appreciate your business. Best, The Franklin Ford Team
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October 31, 2018
The knowledge and teamwork of your operation was great would buy my next car there as well keep up the great work
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for the kind words. We really appreciate your business. Best, The Franklin Ford Team
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October 27, 2018
The people were great to deal with and the process went quickly and I got the deal I was looking for.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for your feedback. It's fantastic to know that we were able to make your car purchase quick. We look forward to working with you again ...in the future. Best, The Franklin Ford Team
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October 26, 2018
Very pleasant service representatives. They don't try to sell you unnecessary services. They are proffesionals, very knowledgeable. I look forward... too working with them for continued maintenance.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseScott, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Frank LaMonica | Service Director | ...flamonica@franklinford.com | (508) 520-3600
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October 25, 2018
Scheduled a "works" oil change. Painless process. Easy in and easy out. Everyone very nice and helpful. Reasonable price. Nice area to wait.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for this amazing review, Russell! We really appreciate your business. Best, Frank LaMonica | Service Director | flamonica@franklinford.com |... (508) 520-3600
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October 25, 2018
Friendly, competent people who try to help in every way. The service department is excellent and always respect my timeline.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe appreciate the kind words, Judith. We look forward to seeing you again in the future! Best, Frank LaMonica | Service Director | flamonica@franklinf...ord.com | (508) 520-3600