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Tyler Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (93 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (93 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome Customer Service

I love how awesome the staff members are. I've only been there twice for an oil change and received quality service. They explained to me bit by bit about how my car was doing and what possibly may be the next auto-part to keep an eye on or calculating when my next service will be. They even come to me in the waiting room and show me the colors of my oils from my car. I learn so much every time I come in. They are really friendly, funny, and patient with me (being that I know absolutely nothing about cars) and I don't feel like I am being taken advantage of or feeling ripped off. I would recommend any Honda customer to go visit Tyler Honda in Stevensville. Welcoming atmosphere is exactly what you'll get and professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, for taking the time to review us. We appreciate you and hope to see you when the time presents itself. Have a nice spring.

Great Service

Great service at Tyler. Oil change, in and out in 20 min.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate the review. Glad we could get you in and out so quick! Hope you have a great Spring!

My Favorite Place to Watch T.V.

I can trust what they tell me. I've taken my car to them for years and years, and never felt like I was being ripped off. No stress car maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

D.I.Y channel is pretty good! We appreciate you time and patience. Thank you for taking the time to review us.

Great Service

Prompt and courteous service. Courtesy Driver was an added plus. They even found a coupon for me to reduce my final cost.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your review. We are always happy to have our hard work noticed. Please come in and visit us anytime you need anything. I will let the service department to keep up the good work.

Appreciate the attention and extra effort

The Service Dept is the best! To have "pick up and drop off" service is more than enough reason to stay with our local Honda dealer. The whole service department has been respectful and attentive to us and our vehicles. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks,Barbara. We love to hear from happy people in our Tyler family. Come in when ever you need us and we will have hot chocolate or coffee waiting for you. Have a great weekend.

Polite, complete service for less than I expected

I had several issues with my 10 year old Honda Pilot; an VSA warning light came on, missing a bolt on my rooftop carrier, check the battery and do an oil change. Easy to get an appointment, polite and friendly check-in, good communication on prices, updates on progress, and a final bill less than expected! The paperwork had a great inspection report so I know what will be needing work in the future. A bit of a wait but comfortable waiting room. Overall, quite happy. I browsed the new car floor where the salesman was friendly but let me look as I'm not ready for a new car yet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad you love your Pilot. We appreciate that you continue to come see us. I will let the service guys know we are doing a good job. When you are ready to buy we will be ready for you.Have a great 2016!

Service Review

This is the 3rd Oil Change at Honda Tyler. The staff is very helpful and always positive. The waiting room area is very comfortable and makes the wait easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your review Bill. Glad your wait was comfortable.Look on our website for coupons which become available from time to time. We look forward to seeing you again in the next 3-6 months.We will have the fridge stocked and the coffee fresh.

Good service and information on our CRV update svc

We had found out about how to fix the vibration in our Honda CRV 2015. They installed the program update. We are satisfied with the service and information they provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate you taking the time to review us. I am glad we were able to get your problem resolved. Enjoy your CR-V!

review of CRV HONDA 2015 purchase

We very pleased with our service when we purchased our new car. The salesmen were helpful and knowledgeable. Everyone we came in contact with was friendly and helpful. We would recommend this dealer to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We strive to achieve this experience. Thank you for taking the time to let us know. We know you will love your new Honda CR-V. I will let everyone here know.Have a great New Year!

Quick oil change! A+

Honda Service got my 2011 Accord in and out quickly. The Honda team was courteous. Had me ready to go lickity slpit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate your your loyalty. Three Honda's, that is awesome. Come in and see us anytime you are in the neighborhood. We are dog friendly so bring Nash with you.