Tyler Honda

THE IS MY SECOND TIME USING THEM FIRST TIME I WAS ALSO IMPRESSED BUT BLOWN AWAY THIS TIME I called them when my car broke down at a local hospital they sent a tow truck and had my car to their shop with in hours and covered the two bill till the repairs were done.. my repairs were way worse then what i had thought!!! (i am a gear head so there is no chance of pulling one on me) they even let me look and check and confirm the problem. The service department person I worked with was Chris ( you could not ask for a better person) due to the cost of the repairs and other work I asked the service department to speak to management to set up a service plan for payment (car stayed on lot of course more then fair and i put money down) I was longer then agreed on payment arrangements made. when i picked up the car the amount did not change or no interest was added. (if they did and interest or service fee It would have still been fair) I have had the care for a few month now and it has worked as it should.. They fixed it so well i do not need a new Honda for a while but this will be the "ONLY" place i will buy one...

If I could delete 1st message I would. I recently wrote about a bad experience at Tyler Honda and now I'd like to correct the report. They resolved every issue and I am now the proud owner of one of their cars. I will go back to them If I need another car in the future.

We recently purchased a 2004 Odyssey, which we got a great deal on!, and we were planning a vacation trip and noticed a small transmission problem. We told them about the problem and they serviced the transmission twice within a month to make sure it was trip ready for us. We have since taken it on three trips, including one to South Carolina with no problems! Amanda, our salesperson, was awesome and I feel they went "above and beyond" for good customer service!

Overall a great experience and got a very good vehicle. Our salesperson Amanda was great and easy to work with. She did a great job and fulfilled our wishes. She never pressured us and she was very thorough. We would definitely buy another vehicle with them again.

We traveled 1 1/2 hours for a car for my daughter because I felt it was such a good deal and I also felt like I could trust Amanda ( our sales person). The only thing I was really discouraged with was how long it took to get the title to me. Our temp plates expired before we received the paperwork and title to get plates

The buying process was fine until we went into the finance manager's office. After fighting to have him remove the extended warranty they snuck in an etching fee. Due to the way the contract was written (no itemizations) I didn't realize the fee was added until I was home and got out my calculator. My mistake. But I put up with the crap to get a good vehicle so overall I'm happy. The salesperson was young and honest, can't say as much about the rest of the crew. A shame because I have bought at Tyler's in Niles a few times and they were always honest. I would recommend this dealer if and only if you review the paperwork in detail before signing. I requested a copy of the purchase agreement and never received it.

I traded my 2006 honda civic for a new 2012 hoinda civic lease. I like thw car very much this is the third car I brought from this dealer ship.

Great place to buy a vehicle! They are honest, easy to communicate with, understanding, and made the process of buying my vehicle very easy as well as fun! My best experience buying a vehicle thus far!

Tyler Honda is a great dealership for new and used vehicles. Thank you Amanda Tate for everything you did for us. You are great!!

I recently purchased a vehicle from Amanda Tate, and it was unlike any experience I've ever had before. I am a very picky person, and never thought that I could find a salesperson as patient and accomodating as her. I spent almost a week bouncing back and forth between dealerships, before I finally purchased from Tyler's. The experience I had with them is unparallel to any other. Amanda and the finance manager, Joe Guzman, made my car shopping experience much less scarier than I anticipated it would be. It was hassle free and I was provided with better care and customer service than I ever thought imaginable. Amanda and Joe have my business for life!