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West Motor Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (15 reviews)
Visit West Motor Ford
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (208) 648-4821 (208) 648-4821
Used (208) 648-4816 (208) 648-4816
Service (208) 648-4820 (208) 648-4820

Inventory

See all 107 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2021.
It's been almost 20 years since I bought the auto dealership and service center in Soda Springs. That was just a few years after I married my beautiful wife Kim just after we graduated from Bear Lake High School. We love Southeast Idaho because of the friendly people and the honest lifestyle. My family would like to personally invite you and your family to come and visit our new Ford Store store and service center in Preston. We will treat you right and save you money.
It's that simple!

Service center

Phone number (208) 648-4820

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (15 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This was the best car buying experience of my life. Very...

This was the best car buying experience of my life. Very little back-and-forth. Found the price online along with many high-quality pictures. I drove up to Preston to find the truck and price just as described. The salesman and I settled on a price that I was very happy with and then the dealership honored that price. Very little hassle, no attempt to up-sell me on crap products like window etching, nitrogen filled tires, extended warranties or anything else. Just a straightforward deal and out the door. It literally took less than half an hour for me to show up, do the paperwork and walk out the door with my new vehicle at the out the door price agreed upon and with the interest rate I expected. The general manager, Dave, was fantastic. He personally responded quickly to a concern I raised and corrected the problem immediately. I couldn't be happier with this dealership.

This was the best car buying experience of my life. Very...

This was the best car buying experience of my life. Very little back-and-forth. Found the price online along with many high-quality pictures. I drove up to Preston to find the truck and price just as described. The salesman and I settled on a price that I was very happy with and then the dealership honored that price. Very little hassle, no attempt to up-sell me on crap products like window etching, nitrogen filled tires, extended warranties or anything else. Just a straightforward deal and out the door. It literally took less than half an hour for me to show up, do the paperwork and walk out the door with my new vehicle at the out the door price agreed upon and with the interest rate I expected. The general manager, Dave, was fantastic. He personally responded quickly to a concern I raised and corrected the problem immediately. I couldn't be happier with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Poor Service

I would caution against having your vehicle serviced at this dealership. I took my 2013 F-150 in for a routine oil change. After leaving, my check engine light came on within a mile, and I returned to the dealership and was told that I have a burnt exhaust valve on my formally perfectly running truck that their inspection had just said was "all in the green." I was also told that there was "no way that we caused this problem." After my complaints to Ford, some money was taken off of the $3000 repair, but I still ended up basically having an oil change cost me over $1500 dollars. I've owned Fords for most of my life, but this experience certainly has me questioning their commitment to their customers. Hopefully, others can be warned to watch out for this costly lesson at this dealership.

Poor Service

I would caution against having your vehicle serviced at this dealership. I took my 2013 F-150 in for a routine oil change. After leaving, my check engine light came on within a mile, and I returned to the dealership and was told that I have a burnt exhaust valve on my formally perfectly running truck that their inspection had just said was "all in the green." I was also told that there was "no way that we caused this problem." After my complaints to Ford, some money was taken off of the $3000 repair, but I still ended up basically having an oil change cost me over $1500 dollars. I've owned Fords for most of my life, but this experience certainly has me questioning their commitment to their customers. Hopefully, others can be warned to watch out for this costly lesson at this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Poor Service

I would caution against having your vehicle serviced at this dealership. I took my 2013 F-150 in for a routine oil change. After leaving, my check engine light came on within a mile, and I returned to the dealership and was told that I have a burnt exhaust valve on my formally perfectly running truck that their inspection had just said was "all in the green." I was also told that there was "no way that we caused this problem." After my complaints to Ford, some money was taken off of the $3000 repair, but I still ended up basically having an oil change cost me over $1500. I've owned Fords for most of my life, but this experience certainly has me questioning their commitment to their customers. Hopefully, others can be warned to watch out for this costly lesson at this dealership.

Poor Service

I would caution against having your vehicle serviced at this dealership. I took my 2013 F-150 in for a routine oil change. After leaving, my check engine light came on within a mile, and I returned to the dealership and was told that I have a burnt exhaust valve on my formally perfectly running truck that their inspection had just said was "all in the green." I was also told that there was "no way that we caused this problem." After my complaints to Ford, some money was taken off of the $3000 repair, but I still ended up basically having an oil change cost me over $1500. I've owned Fords for most of my life, but this experience certainly has me questioning their commitment to their customers. Hopefully, others can be warned to watch out for this costly lesson at this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pleasant, straight-forward car buying experience

Having purchased perhaps a dozen cars in my life, this was the most pleasant buying experience. Part of the reason is that with sites like cargurus and consumer reports, a buyer can know the going price of a particular car before buying. That makes negotiation pretty straight forward--no pressure, no haggling. But what impressed me was the lengths the salesman went to to identify any and all rebates and price discounts. He found a small ($250) rebate offered through my insurance company's car buying service, but a much bigger discount using smart financing. Another big selling point for me was the lifetime powertrain warranty that kicks in after the manufacturer's warranty ends. It's provided by a third party company, and included in the price of the car. No worries about an expensive engine or transmission repair on down the road. I'm very happy with the overall buying experience, and especially with the price of the car.

Pleasant, straight-forward car buying experience

Having purchased perhaps a dozen cars in my life, this was the most pleasant buying experience. Part of the reason is that with sites like cargurus and consumer reports, a buyer can know the going price of a particular car before buying. That makes negotiation pretty straight forward--no pressure, no haggling. But what impressed me was the lengths the salesman went to to identify any and all rebates and price discounts. He found a small ($250) rebate offered through my insurance company's car buying service, but a much bigger discount using smart financing. Another big selling point for me was the lifetime powertrain warranty that kicks in after the manufacturer's warranty ends. It's provided by a third party company, and included in the price of the car. No worries about an expensive engine or transmission repair on down the road. I'm very happy with the overall buying experience, and especially with the price of the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Warranty transmission repair

The service department was great about keeping me informed about how things were going. It was a warranty transmission repair, and they provided me with a car to drive while my was being repaired. It was just a little rough to be without my car for 3 weeks, but I knew from daily updates how things were going which helped a lot.

Warranty transmission repair

The service department was great about keeping me informed about how things were going. It was a warranty transmission repair, and they provided me with a car to drive while my was being repaired. It was just a little rough to be without my car for 3 weeks, but I knew from daily updates how things were going which helped a lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mary, thank you for leaving us your review! We are happy to hear that you were pleased with the service you received from Hunzeker Ford. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Dee Hunzeker; 208-852-3853; dee@hunzekerford.com

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Love my Escape

Extremely helpful finance staff didn't stop working till they got me into my car... All the paperwork was ready to go when I arrived! Jerry was great to work with, he helped me make a great decision in vehicles. Jerry also took the time to walk me through every aspect of the vehicle and set up my sync!!

Love my Escape

Extremely helpful finance staff didn't stop working till they got me into my car... All the paperwork was ready to go when I arrived! Jerry was great to work with, he helped me make a great decision in vehicles. Jerry also took the time to walk me through every aspect of the vehicle and set up my sync!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Lorri! We are very happy to hear that Jerry could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Sincerely, Dee Hunzeker; 208-852-3853; dee@hunzekerford.com

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Poor maintenance in service dept.

I bought two vehicles from Hunzeker. The first vehicle ran and drove real smooth. We purchased a second vehicle from them shortly after the first. This vehicle also ran great. I took the first vehicle in for brake repairs. It wasn't out of the shop two weeks and the starter went out. Several weeks later it sounded like a U joint was going out. They said the shims in the ring gear in the rear differential were bad. They fixed that. I didn't even get it off the lot, it was still making the same noise. It was a U joint, so they fixed this. I spent $2000 in repairs on this vehicle between oil changes and now it drives rough. We had the second vehicle in also during this time, one of the tires started separating. They told us it was out of alignment. We purchased a new tire from them. This vehicle started pulling to the passenger side within a couple of weeks. We took it back to them to check the alignment. They told us the alignment was good, that the "OFF" tire they sold us previously was causing the problem. WHY DID THEY SELL US A NEW TIRE IF IT WOULD NOT SOLVE THE PROBLEM. They said we needed new tires at this point. We took the second vehicle to a certified shop and had it fixed right the first time

Poor maintenance in service dept.

I bought two vehicles from Hunzeker. The first vehicle ran and drove real smooth. We purchased a second vehicle from them shortly after the first. This vehicle also ran great. I took the first vehicle in for brake repairs. It wasn't out of the shop two weeks and the starter went out. Several weeks later it sounded like a U joint was going out. They said the shims in the ring gear in the rear differential were bad. They fixed that. I didn't even get it off the lot, it was still making the same noise. It was a U joint, so they fixed this. I spent $2000 in repairs on this vehicle between oil changes and now it drives rough. We had the second vehicle in also during this time, one of the tires started separating. They told us it was out of alignment. We purchased a new tire from them. This vehicle started pulling to the passenger side within a couple of weeks. We took it back to them to check the alignment. They told us the alignment was good, that the "OFF" tire they sold us previously was causing the problem. WHY DID THEY SELL US A NEW TIRE IF IT WOULD NOT SOLVE THE PROBLEM. They said we needed new tires at this point. We took the second vehicle to a certified shop and had it fixed right the first time

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We would like to apologize for the experience that you had at our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, Dee Hunzeker; 208-852-3853; dee@hunzekerford.com

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I'll never car shop anywhere else again!

After much internet and actual vehicle shopping, I went to Hunzeker Ford in Preston Idaho. Not only were they honest and fair with me but I got the exact vehicle, a Ford Fusion, for less than anywhere else. This entire dealership bent over backwards to make sure all of my needs were met and beyond the sale, they have made sure I was still happy. I would recommend this dealership to anyone and will be loyal with my family's business for years to come. THANK YOU HUNZEKER FORD!

I'll never car shop anywhere else again!

After much internet and actual vehicle shopping, I went to Hunzeker Ford in Preston Idaho. Not only were they honest and fair with me but I got the exact vehicle, a Ford Fusion, for less than anywhere else. This entire dealership bent over backwards to make sure all of my needs were met and beyond the sale, they have made sure I was still happy. I would recommend this dealership to anyone and will be loyal with my family's business for years to come. THANK YOU HUNZEKER FORD!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Dealer

I have purchased several trucks from Hunzeker's their attention to detail is Superior to others Dealers I have dealt with in the past. Their willingness to find the truck you want, is impressive to say the least. I can't say enough about there Customer Service, there kind, curious staff is always willing to help. Shop with confidence here!

Great Dealer

I have purchased several trucks from Hunzeker's their attention to detail is Superior to others Dealers I have dealt with in the past. Their willingness to find the truck you want, is impressive to say the least. I can't say enough about there Customer Service, there kind, curious staff is always willing to help. Shop with confidence here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First class, positive, family customer service!

I have had a great customer service experience here for years. I took Todd's advice from his advertisements to "buy your wife a ford" and haven't ever turned back. I own 2 new trucks. One being mine(F250) and one being hers(f150). We had them do mega amounts of custom work on my wife's brand new truck and they never stopped looking for the right custom Interior solution she wanted, when it seemed their wasn't one, they found the perfect setup. They have great patience and stand by what they say! They make the impossible possible and I return to them because, I know they actually care! I love getting my oil changed and serviced because they always light detail and wash my trucks and so I come out of an oil change feeling like I was worth a million bucks! I only recommend Hunzakers for any Ford needs!

First class, positive, family customer service!

I have had a great customer service experience here for years. I took Todd's advice from his advertisements to "buy your wife a ford" and haven't ever turned back. I own 2 new trucks. One being mine(F250) and one being hers(f150). We had them do mega amounts of custom work on my wife's brand new truck and they never stopped looking for the right custom Interior solution she wanted, when it seemed their wasn't one, they found the perfect setup. They have great patience and stand by what they say! They make the impossible possible and I return to them because, I know they actually care! I love getting my oil changed and serviced because they always light detail and wash my trucks and so I come out of an oil change feeling like I was worth a million bucks! I only recommend Hunzakers for any Ford needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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