Balise Nissan of West Springfield

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Reviews

Average Ratings

4.8
15 lifetime reviews.
  • Great Experience

    I have to say Bobby Doe made purchasing a new Rogue the easiest auto purchase I've ever had. He not only followed through with everything we agre...

    Dealer Response

    Thanks for the great feedback! We are thrilled to hear that Bobby Doe and our sales department provided a smooth and pleasant experience for you! ...


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    I have to say Bobby Doe made purchasing a new Rogue the easiest auto purchase I've ever had. He not only followed through with everything we agreed on, but he went above and beyond to make sure I was happy and comfortable with my purchase. He was very thorough with all the gadgets in the car and how to use them. Not only is he great to work with he's also very personable. Dealing with Bobby was definitely worth the hour drive and I've already told family and friends if they want a Nissan then Bobby is the guy to go to!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the great feedback! We are thrilled to hear that Bobby Doe and our sales department provided a smooth and pleasant experience for you! Drive safely and come visit us again soon!


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  • Great experience!

    Bob Doe made the purchase our new Nissan Rogue enjoyable. He was friendly and personable. Would recommend him to anyone looking for a new car.

    Dealer Response

    We're happy to hear that you've had such a great experience with us, Laura! Our staff works hard to go the extra mile for all of our valued custom...


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    Bob Doe made the purchase our new Nissan Rogue enjoyable. He was friendly and personable. Would recommend him to anyone looking for a new car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that you've had such a great experience with us, Laura! Our staff works hard to go the extra mile for all of our valued customers. We sincerely appreciate your loyal business and hope to continue to serve you for many years to come. Safe travels!


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  • Fantastic Service, Friendly atmosphere.

    Brought my 2014 Nissan Versa to Jerry Rome and received fantastic service. Rob has a great personality and made me smile, laugh, and made me feel ...


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    Brought my 2014 Nissan Versa to Jerry Rome and received fantastic service. Rob has a great personality and made me smile, laugh, and made me feel comfortable and assured me that my car would be fixed properly. I brought my Nissan Versa to Lia Nissan, Enfield, Connecticut where I purchased my vehicle and also was employed; thought I would give them the business since they were like family. My problem was not fixed even though they replaced my struts and front tie rod end. Brought my car back to Lia and they told me it was the bumper! Clunking noise still there. Jerry Rome came to my rescue and found the problem thanks to the mechanic! My car rides better than new :) Thank you Jerry Rome Nissan Service Department. If I am ever in the market for another vehicle, I will shop at Jerry Rome. Happy Holidays to All, Jill Forsell Zdonick

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Bobby Doe has made our leasing experience great!!!

    We are now into our fourth lease because of the great experience we've had with Mr. Robert (Bob) Doe!! This gentleman has more energy than five pe...


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    We are now into our fourth lease because of the great experience we've had with Mr. Robert (Bob) Doe!! This gentleman has more energy than five people and appears to enjoy his sales position more than I enjoy sports.. He has always been energetic and cordial any time we visit the Jerry Rome dealership, whether it be to service the car or view the new cars.. Bob has always gone the extra mile to satisfy us and seems to sleep at the dealership, as any time of the day or evening that we visit or have a question ,he's there!!! I have always recommended Bob to my friends who are looking for a vehicle to purchase or lease, as Bob and the Nissan team at Jerry Rome,that includes the mechanic, (Mr.Dennis Rushenko), who is the only one that services my vehicle, Eric ,the business manager and the rest of the team are a great asset to the Nissan organization.. KUDOS TO ALL!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Actions speak louder than words!!

    This is the third Nissan I've purchased from Jerry Rome in the last year. That alone should tell you something about this dealer that has promised...


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    This is the third Nissan I've purchased from Jerry Rome in the last year. That alone should tell you something about this dealer that has promised me less - delivered me more- so that I'll love them longer. I keep coming back because of a great salesman (Bob Doe) and a business manager that really knows his stuff and works hard at sharpening the pencil to better the deal even after you think its as good as its going to get. The service on the vehicles I've purchased (1 new 2 used) has only been the usual and customary oil changes and tire rotations, but each time my wife or I go we"re greeted with a smile, taken on time and out quickly showing they value our time. I can highly reccomend doing business with this organization and I'm confident you will not be dissapointed if you purchase from them.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Wonderful experience!

    I bought a used 2013 Altima and had an amazing experience. I worked with Clint Myles and he was the most knowledgable and helpful sales person. He...


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    I bought a used 2013 Altima and had an amazing experience. I worked with Clint Myles and he was the most knowledgable and helpful sales person. He truly cared about what I was looking for and needed in a vehicle. He was extremely honest and an absolute pleasure to work with. He has remained in contact with me after purchase to make sure I have continued to be happy with my Altima. He has also scheduled oil changes for me when I asked him to. He really is the real deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Lady from Easthampton

    This is my second car from Jerry Rome Nissan. Very pleasent to do business with. I will back in three years. Thanks to Bobby Doe and Tony and Brain.


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    This is my second car from Jerry Rome Nissan. Very pleasent to do business with. I will back in three years. Thanks to Bobby Doe and Tony and Brain.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Finally a truly honest dealership!!!

    I recently purchased a new Nissan Altima from Jerry Rome Nissan and let me tell you, what a great experience! I have always HATED shopping for car...


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    I recently purchased a new Nissan Altima from Jerry Rome Nissan and let me tell you, what a great experience! I have always HATED shopping for cars, I disliked the entire process. That is, until this last time... I sent an email to the dealership that was promptly followed up with by Clint Myles, my sales rep there. He made it clear from the start that he knew the Nissan product well and that if I decided that I liked the Nissan Altima enough to buy it that he would make the process as easy and hassle-free as possible. We set up an appt and I went in and drove the Altima and absolutely loved it! Then, without me having to go through gut-wrenching negotiations, Clint was able to get me a fantastic price and made everything that was and was not included very clear to me. Then Brian their finance guy went over all paperwork with me and made it very clear and easy to understand, and by the time I was done with him my new Altima was already cleaned with my plates on it, and I drove it home that day... The whole process took less than 3 hours and I was driving my beautiful new car home that day. If I could describe the process in a word it would be honest. I was given everything that I was promised and wasn't lied to, nothing was exaggerated, and everything that I was told that I would get- i did, plain and simple! Thank you Clint and thank you Jerry Rome for restoring my faith in the car buying process!! See you again when it's time for my next car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Easiest place to do business!

    I recently purchased my vehicle from Chris Proctor and the sales process from beginning to end was great! He listened to my needs, and made me fee...


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    I recently purchased my vehicle from Chris Proctor and the sales process from beginning to end was great! He listened to my needs, and made me feel welcome as a woman coming in alone to purchase a vehicle. My first child is on the way and I wanted a safe vehicle with AWD that I thought would fit all of my new needs and the ROGUE was exactly that. The leasing program worked out for what I was trying to accomplish as far as monthly payments, and I now look forward to leasing a new one from him every 3 years. Thanks again to everyone there, wouldn't do business anywhere else!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • only the best for me

    I have bought my last three cars from Bobby Doe. I was alway treated with the up most respect. I would alway shop around before I met him. Now i c...


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    I have bought my last three cars from Bobby Doe. I was alway treated with the up most respect. I would alway shop around before I met him. Now i call him on the phone go in and every time get a great deal and alway spend a lot of time showing me the option and how to use them. When I go to them for service. He alway get me a coffee or something to drink and all way ask me how I am doing. Then check with the service people to make sure my car is in good shape. He really cares about his customer. To all of you that has been ripped off at the other dealers give this guy a call. He will go the extra mile to make sure you have a great experience. I send him customer all the time and he alway send me a check or a gift card to Cal Restaurant. Call him. His number is 413-348-5912. If you read this Bobby thank DD

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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