Reviews
Write a reviewThis place has terrible communication skills and is...
This place has terrible communication skills and is uncoordinated by far. I want to have an oil change done and ask for tire rotation. They charged me for a tire rotation and on my way out I asked the question about a sound admin hearing on a back tire and the guy realized he charged me for tire rotation when they never actually rotated the tires because the trade was worn so bad they could not legally rotate the tires. So they almost charged me $30 and ripped me off for a service they said they did and did not even perform. Also when I went to have new tires bought and put on the car and have a few parts fixed they quoted me a certain amount and when I got there it was higher than they quoted me, then it took the guy 10 minutes to do the math to figure out what was wrong. I finally get to go pay for the service and they did not have a debit card ship reader, so I had to run back to my bank and get cash. For buying a 2010 Dodge Challenger there and having only 38,000 miles on it a few things have gone wrong way earlier than they should have, I do not recommend this place for service or getting parts or tires or anything fixed. They do not have their stuff together, they need significant improvement on communication and coordination skills. And when they overcharged me for the tire rotation they didn't even do it till 2 days to go back on my card, and also I gave the payment cashier $10 down towards my bill and tried to run my card and it was declined and when I went to get money out of my ATM I went back and she forgot to give me my $10 or put it towards the bill so now I have to wait the whole weekend till Monday to go and take it up with them and try to get my $10 back. Don't seek this place for repairs or service they are amateurs at best and poor customer satisfaction on my experience.
This is, by far, the best dealership I've been to. Ever....
This is, by far, the best dealership I've been to. Ever. No one hounding you as soon as they see you, no one breathing down your neck to buy buy buy. Literally checked out the car I wanted, walked in and was immediately brought back and met with Todd and discussed what I liked about it and then boom I decided I wanted it, and walked out with the keys, without any buyer remorse or feeling like I just got robbed. Not going anywhere else ever again.
We had a great car buying experience at this dealership!...
We had a great car buying experience at this dealership! They were not pushy and nice to work with! Mike was the guy we worked with, and I would definitely ask to work with him again on a future purchase!
Greatest car buying experience ever! Cortez and Jason...
Greatest car buying experience ever! Cortez and Jason were awesome. Came from out of town, but they were willing to bring the car to me. Easy approval and no hassle! Got the exact truck I wanted! Upon arrival all the staff were fun, welcoming, and friendly to me and my family!
I recently purchase an amazing new vehicle at Vicksburg...
I recently purchase an amazing new vehicle at Vicksburg Chrysler dodge Jeep ram! I had been searching for a new car for quite some time! First, I went to Cole-krum in school craft and was treated poorly, told I couldn’t get approved bc of my credit score BY ONE POINT and they quickly gave up on helping me. My experience with Vicksburg Chrysler was nothing short of amazing! Great customer service & I am SO SO thankful they worked with me to get me the car of my dreams within my budget! I am the happy owner of a snazzy red Jeep Cherokee! Thanks mike & Jason!
I purchased a 2015 Ram 1500 in great shape and a great...
I purchased a 2015 Ram 1500 in great shape and a great price. Everyone was very welcoming and great to work with. From initial greeting with Mike to wrapping everything up with finance was a breeze. I would 100% recommend doing business with this team and I will certainly be a customer in the future as well.
Todd was a pleasure to work with. Works very hard for my...
Todd was a pleasure to work with. Works very hard for my customers and gave them a deal!! Mark Johnson with Farmers Insurance in Kalamazoo
Bought 2008 Town and Country on Tuesday 10--20-2020....
Bought 2008 Town and Country on Tuesday 10--20-2020. Found spelling error on Wed 10-21. Mike said vehicle would be ready either Thursday or Friday, no calls. Went to pick it up on Sat. 10-24, pulled into the lot just as the vehicle was leaving to be detailed, Mike said he could deliver it later on Sat. No calls, no delivery. Returned to dealer on Monday 10-26, no Mike and no paperwork. Jason Ferguson redid all the paperwork, good job. An hour and a half later we finally had a vehicle. Extremely poor follow-up and communication for a major auto dealer.
Mercury Grand Marquis in great shape/low mileage, not...
Mercury Grand Marquis in great shape/low mileage, not only did i walk out happier than i arrived i left with peace of mind knowing Mike was looking out for me. i visited over 6 dealerships that day, and Vicksburg Chrysler was the sole positive result.
Quick and easy; very pleased.
I purchased a Dodge Grand Caravan; and Cortez Moore did an awesome job! It was already parked close so we were able to test drive it shortly after we arrived; and the paperwork was taken care of quickly afterwards. I would highly recommend!