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Bought 2020 Audi A4 with 19 fault codes.
Bought 2020 Audi A4 with 19 fault codes. How I could not see it? Unless you bring along a mechanic with OBD2 scanner you will not know about B1A07F1, B116E13 or U112400 and so on... McGrath Volvo dearer will never admit that it is selling lemon car to you. If I have not asked I would blamed myself, but I have asked if the car had any issue and was in good condition. Of course it was good for sale by the dealer opinion. Neither will they replay to your request for spare tire kit nor tell you you missed small dent on the roof. But they will give you disclaimer document to sign preventing you to sue them. If you see such document at signing , run!
Thanks for taking the time to leave us some feedback. The vehicle is not a lemon - We do not sell or buy cars in that condition. If the vehicle is having issues, we would be happy to take a look and see what we can do to help. Please give us a call at your earlies convenience. Thanks!
I was treated with respect at the dealership. The product specialist, Steven, was able to establish rapport easily and understood perfectly what I was looking for. I made a used car purchase at the dealership due because car was conditioned for sale and ready to drive. I feel they care about people at this dealership. Will definitely recommend to my friend and consider them for my next cur needs.
We worked very well with Derrick and Alex to lease our
We worked very well with Derrick and Alex to lease our 2nd Volvo XC60. Loved the first one and now enjoying #2. We were served well by everyone. An overall great experience.
I Purchased My 2022 Volvo S90 With Sales Rep Kevin
I highly recommend McGrath Volvo in Barrington if you ever plan on purchasing the stylish Volvo or any other vehicle that they offer. Sales rep Kevin was very friendly, welcoming, and patient. I shared with him that my last experience with Infinity was not a good one. He assured me that he would do all that he could to make this experience my best one, and he exceeded my expectations greatly. Kevin answered every question I asked, and he was very knowledgeable in his answers. I spoke with him for hours, while he continuously remained professional and compassionate. He never stepped out of character not once, he never made me feel as if I was a bother. Every concern I had, he made it his main priority to make my buying experience a great one. He went above and beyond to assist me in every way possible. Kevin even helped me with retiring my lease on my former vehicle, he made calls to other dealerships on my behalf and found out the correct information for me, he even offered to drive me to the other dealership to return my vehicle. The McGrath facility was very clean and Kevin offered me great quality snacks while going through my buying process. Kevin customer service skills were exceptionally pleasing and I would definitely recommend him and McGrath Volvo dealership to anyone who is looking for a vehicle. The manager came out to congratulate me on my purchase and so did Andrea. Andrea was also very knowledgeable with the numbers, she gave me excellent advise about my purchase, while also providing financial advise which had nothing to do with my purchase. McGrath Volvo know how to make you feel like family and not just a dollar sign. Thank you Kevin and thank you McGrath Volvo for making me admire Volvo all that much more. I look forward to even greater customer service while maintaining the upkeep of my vehicle.
Don't buy a used car here
Bought a 2015 VW Golf GTI that came with a CPO that the manager bragged about. The EPC light came on and it is going to cost me about $4000 to fix the throttle assembly. So much for Certified Previous Owner.
Bought a used 2015 VW Golf GTI with a CPI that the
Bought a used 2015 VW Golf GTI with a CPI that the manager boasted about at the time of purchase. Three months later the EPC light came on and the car needs a throttle assembly which is going to cost me about $4000.
We just bought our first Volvo XC 60 We worked with John
We just bought our first Volvo XC 60 We worked with John he was awesome very knowledgeable Our experience was great!! We love our vehicle… Lisa
Ludwig, Thank you for the opportunity to earn your business! Glad to hear that you had a great experience.
Highly recommended. Excellent dealership experience. The buying and trade-in process was smooth and easy.
John, Thank you for taking the time to leave us a review! We appreciate the opportunity to earn your business.
This is my second lease with McGrath Volvo. Franz is...
This is my second lease with McGrath Volvo. Franz is wonderful. He really acts as the customer's advocate. He is knowledgeable, pro-active, professional, friendly. He made sure I was happy with the deal and the vehicle. This is a business that makes you feel like a friend.
Brought my older 17 year old P2 Volvo in for service,...
Brought my older 17 year old P2 Volvo in for service, Anna and Mark were great ! Service Department repairs were made with good communication. Parts were ordered and in stock ready to go. My car was cleaned and ready to go with no problems at all. I am very happy with the service I received. Great Parts Department also. looking forward to when I bring my next Volvo in for Service.