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Sawyer Chevrolet

(1,515 reviews)
Visit Sawyer Chevrolet
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 8:00am–5:30pm
Tuesday 8:30am–7:00pm 8:00am–5:30pm
Wednesday 8:30am–7:00pm 8:00am–5:30pm
Thursday 8:30am–7:00pm 8:00am–5:30pm
Friday 8:30am–7:00pm 8:00am–5:30pm
Saturday 8:30am–5:00pm 8:00am–1:00pm
Sunday 11:00am–2:30pm Closed
2024 state dealer award
View 6 awards
2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,515 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sawyer Chevrolet from DealerRater.

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Everyone was smiling, they were courteous, and took their

Everyone was smiling, they were courteous, and took their time explaining the process. Asked if I had any questions and did not rush

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

Entertainment screen still has issues.

Entertainment screen still has issues. told itd b $150 to take the next step to update screen and not covered. Thisvis the 3 rd visit trying to amend this issue. i am tired of trying to have it fixed. when i purchased itvwas told bumper to bumper warranty to 60k. Briana informed it was 51 but the screen not included. diubtfull ill b cimingvto Sawyer for my next vehicle and i will b sure to research service reviews on where i do business.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Everyone at Sawyers is always so nice and welcoming as

Everyone at Sawyers is always so nice and welcoming as soon as you walk through the door. They are quick to get you the help you need for your vehicle. They are through in their work, and are easy to work with. I've never had any issues with them, and we've been bringing all our family vehicles there for more than 6 years. Would definitely recommend them for all your vehicle needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

Always treated with respect.

Always treated with respect. Very trustworthy and reliable service department. Thank you Sawyer Chevrolet of Catskill New York.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Excellent service, friendly staff, clean facilities .

Excellent service, friendly staff, clean facilities . Thoroughly enjoyed the experience with Sawyer.would recommend to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Sawyer Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Very professional and efficient!

Very professional and efficient! Would most certainly refer all my friends and family to Sawyer Chevrolet!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business, Beth, and hope to see you again soon!

Professional, knowledgeable, your staff kept me updated

Professional, knowledgeable, your staff kept me updated even though you had my truck for 2 weeks…

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Kenny, please let us know.

Everyone was knowledgeable and very considerate.

Everyone was knowledgeable and very considerate. I am quite pleased with my experience and purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Here at Sawyer Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Everything was wonderful.

Everything was wonderful. I do recommend using this dealership to purchase and or service a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Kari, for your kind words, and for taking the time to leave us this wonderful feedback!

Very reliable friendly sales and service.

Very reliable friendly sales and service. Honest assessments, and quality care. Highly recommend Sawyer Chevrolet for buying and for maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Amy, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.