Skip to main content

Union Auto, Inc.

(13 reviews)
Visit Union Auto, Inc.
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:00am–5:00pm 8:00am–5:00pm
Tuesday 8:00am–5:00pm 8:00am–5:00pm
Wednesday 8:00am–5:00pm 8:00am–5:00pm
Thursday 8:00am–5:00pm 8:00am–5:00pm
Friday 8:00am–5:00pm 8:00am–5:00pm
Saturday 8:00am–12:00pm 8:00am–12:00pm
Sunday Closed Closed
New (877) 892-3243 (877) 892-3243
Used (877) 896-2623 (877) 896-2623
Service (877) 896-7818 (877) 896-7818

Inventory

See all 32 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2014.

Service center

Phone number (877) 896-7818

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

(13 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Kind of in the middle of nowhere, but easy to work with,

Kind of in the middle of nowhere, but easy to work with, talk to one person, no manager stuff or gimmicks.

Kind of in the middle of nowhere, but easy to work with,

Kind of in the middle of nowhere, but easy to work with, talk to one person, no manager stuff or gimmicks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Love my new Explorer, still learning how to run it, but

Love my new Explorer, still learning how to run it, but am excited for it.

Love my new Explorer, still learning how to run it, but

Love my new Explorer, still learning how to run it, but am excited for it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Called on a used truck, was told about its issues like

Called on a used truck, was told about its issues like exhaust leak and rust over the phone, most dealers have been telling me everything is great and then get there to find the issues, I appreciate them telling me about them before I got there.

Called on a used truck, was told about its issues like

Called on a used truck, was told about its issues like exhaust leak and rust over the phone, most dealers have been telling me everything is great and then get there to find the issues, I appreciate them telling me about them before I got there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Easy to deal with, fair price, followed through on all

Easy to deal with, fair price, followed through on all promises. Would buy from again.

Easy to deal with, fair price, followed through on all

Easy to deal with, fair price, followed through on all promises. Would buy from again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Small dealer, but new cars are actually ordered the way

Small dealer, but new cars are actually ordered the way people want them, most dealers had the Broncos equipped poorly.

Small dealer, but new cars are actually ordered the way

Small dealer, but new cars are actually ordered the way people want them, most dealers had the Broncos equipped poorly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

My Favorite Dealership

We ultimately decided to wait on buying a vehicle for a little longer. However, I was super impressed with this particular dealership. Pretty much the opposite of the giant dealerships you see in the big city. I never review places but felt compelled to review this one because it stood out. I hate the car buying process, but Nathan was very accommodating and didn’t pressure at all. He also answered an email after hours from me. Another thing that was impressive is their in house financing was better than the big boys in Des Moines. I found myself wanting to make the purchase partly because of how impressed I was with the service/vibe/courtesy of the dealer. When I do decide to make a purchase, this will be the first place I look.

My Favorite Dealership

We ultimately decided to wait on buying a vehicle for a little longer. However, I was super impressed with this particular dealership. Pretty much the opposite of the giant dealerships you see in the big city. I never review places but felt compelled to review this one because it stood out. I hate the car buying process, but Nathan was very accommodating and didn’t pressure at all. He also answered an email after hours from me. Another thing that was impressive is their in house financing was better than the big boys in Des Moines. I found myself wanting to make the purchase partly because of how impressed I was with the service/vibe/courtesy of the dealer. When I do decide to make a purchase, this will be the first place I look.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

A Blast From The Past

We drove from Wisconsin to purchase a used car from Union Auto. The car was exactly as described and we are delighted with our purchase! This dealership is an old-school business located in a very small town. There is no fancy showroom, high powered salespeople, or pressure. What you get here is personal service and an attention to detail. We couldn't be more happy with our "new to us" car! Thanks Union Auto.

A Blast From The Past

We drove from Wisconsin to purchase a used car from Union Auto. The car was exactly as described and we are delighted with our purchase! This dealership is an old-school business located in a very small town. There is no fancy showroom, high powered salespeople, or pressure. What you get here is personal service and an attention to detail. We couldn't be more happy with our "new to us" car! Thanks Union Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

great experience!

This dealership may be the best small town car dealership in Iowa! Nathan had a great price on a very nice used vehicle and was he not pushy, his staff did a great job from start to finish. Thanks Union Auto for making car buying experience easy and enjoyable!

great experience!

This dealership may be the best small town car dealership in Iowa! Nathan had a great price on a very nice used vehicle and was he not pushy, his staff did a great job from start to finish. Thanks Union Auto for making car buying experience easy and enjoyable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Feedback

I inquired about a used Jaguar that I'm very interested in. It was after hours and the next morning I received a personal response. He told me more about the car and told me how to get in touch with him if I had any questions. I told him I'm trying to sell my BMW first. He didn't pressure me or try to get me to trade my car. I'm very impressed with the personal interaction.

Feedback

I inquired about a used Jaguar that I'm very interested in. It was after hours and the next morning I received a personal response. He told me more about the car and told me how to get in touch with him if I had any questions. I told him I'm trying to sell my BMW first. He didn't pressure me or try to get me to trade my car. I'm very impressed with the personal interaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Very nice older facility.. No sales pressure...

I drove 200 miles to buy a suitable truck. Going to do business with Union Ford was worth every mile. So very nice. They represented the truck perfectly. They gave me a reasonable price and took care of all the details.. I am an 80 year old lady and they treated me with so much respect. We will contact them again when we need another vehicle and will recommend them to all our friends and relatives.. Wonderful experience.

Very nice older facility.. No sales pressure...

I drove 200 miles to buy a suitable truck. Going to do business with Union Ford was worth every mile. So very nice. They represented the truck perfectly. They gave me a reasonable price and took care of all the details.. I am an 80 year old lady and they treated me with so much respect. We will contact them again when we need another vehicle and will recommend them to all our friends and relatives.. Wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 13 reviews