LaFontaine Chevrolet

3.9
(568 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 10:00am–4:00pm 7:30am–6:00pm
Saturday 10:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed

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New (866) 409-6497 (866) 409-6497
Used (866) 412-3546 (866) 412-3546
Service (866) 412-5651 (866) 412-5651

Inventory

See all 491 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since April 2021.
Here at LaFontaine Chevrolet we are here to serve you. With our online shopping tools virtual appointments and door to door delivery our team members are here and ready to help you with all of your sales service or body shop needs. Shop our virtual showroom today to connect with a live team member.
The Family Deal: It's not just what you get it's how you feel

Service center

Phone number (866) 412-5651

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

3.9
(568 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Pleasantly Surprised!

This was my first time ever visiting a Chevy dealership for service. I was shocked and amazed at how efficient, on-time, and pleasant the service department was. Wow. La Fontaine Chevrolet is the place to go!

5.0

Pleasantly Surprised!

This was my first time ever visiting a Chevy dealership for service. I was shocked and amazed at how efficient, on-time, and pleasant the service department was. Wow. La Fontaine Chevrolet is the place to go!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Hi Nancy, we are very happy to have provided you with such a positive experience! We hope you have a great day!

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5.0

Robert Halfacre was amazing to work with.

Robert Halfacre was amazing to work with. I would highly recommend him and his daughter Erica. This dealership was amazing.

5.0

Robert Halfacre was amazing to work with.

Robert Halfacre was amazing to work with. I would highly recommend him and his daughter Erica. This dealership was amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff so supportive during your experience here at LaFontaine Chevrolet Dexter. Thanks again for the recommendation, and have an amazing day!

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1.0

Terrible customer service.

Terrible customer service. Sold us a car with bad breaks and two different sets of tires. How does a car even pass inspection!!? No help at all. Do not buy from them.

1.0

Terrible customer service.

Terrible customer service. Sold us a car with bad breaks and two different sets of tires. How does a car even pass inspection!!? No help at all. Do not buy from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to our General Sales Manager, Joel Rosentreter, at jrosentreter@lafontaine.com or 734-726-7360 so we may assist you in moving forward towards a resolution.

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5.0

LaFontaine of Dexter

This dealership has employees that are always nice and willing to help make things ?right? for their customers!!! Their work is complete and timely. The service department is outstanding!

5.0

LaFontaine of Dexter

This dealership has employees that are always nice and willing to help make things ?right? for their customers!!! Their work is complete and timely. The service department is outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Katie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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1.0

Fraud, Dishonesty & Greed They sold my order to

Fraud, Dishonesty & Greed They sold my order to another customer and kept lying to me until 3 month after the fact. This is true story, there are phone records & voicemail records to backup everything I have written here. The sales men that worked with me are JASON NABOZNY & CADEN NABOZNY. Here is the timeline of events: 1. Nov. 11, 2022, order placed for a Bolt EUV 2. Dec. 14, 2022, Caden called me and left an voicemail saying that my order was accepted by GM. 3. Jan. 3, 2023, Caden called me and left an voicemail saying that my order was being built. I called back and was told it will probably be delivered in March. 4. Mar. 18, 2023, I called Caden and was told this order is taking longer than usual, probably because the option I ordered, and was also told that it will probably be delivered in June. 5. Apr 30, 2023, I called Caden and left a voicemail message to ask for the order status, never received response from him. 6. May 2, 2023, I called Caden and he said he needs to check order, will call me back in 5 minutes, which never happened. 7. May 3, 2023, I called Caden 9 times, all of them went to voicemail. Then I switched to my son's phone, he immediately responded, after finding out it was me, he told me he will call back in 5 minutes, which again never happened. 8. May 4, 2023, I called Caden 3 times, all of them went to voicemail. 9. May 9, 2023, I called Caden 4 times, all of them went to voicemail. So I decided to call other salesmen at the same location, after providing my order #, they all kicked the ball around & kept transferring me to some other people's voicemails. Finally, a lady in development department was kind enough to connect me with the sales manager Alex, who is an honest man and told me this order was sold to another customer on Jan. 23, 2023. So I went back to check my phone log, and I did NOT find any calls from Dexter Chevy Dealer or received any voicemail/message from Caden in that time period. Jason & Caden, I wish the extra money you earned by selling my order to the other customer made your life better. More importantly, I hope it will also make you a better person, so that others does not have to go through what happened to me.

1.0

Fraud, Dishonesty & Greed They sold my order to

Fraud, Dishonesty & Greed They sold my order to another customer and kept lying to me until 3 month after the fact. This is true story, there are phone records & voicemail records to backup everything I have written here. The sales men that worked with me are JASON NABOZNY & CADEN NABOZNY. Here is the timeline of events: 1. Nov. 11, 2022, order placed for a Bolt EUV 2. Dec. 14, 2022, Caden called me and left an voicemail saying that my order was accepted by GM. 3. Jan. 3, 2023, Caden called me and left an voicemail saying that my order was being built. I called back and was told it will probably be delivered in March. 4. Mar. 18, 2023, I called Caden and was told this order is taking longer than usual, probably because the option I ordered, and was also told that it will probably be delivered in June. 5. Apr 30, 2023, I called Caden and left a voicemail message to ask for the order status, never received response from him. 6. May 2, 2023, I called Caden and he said he needs to check order, will call me back in 5 minutes, which never happened. 7. May 3, 2023, I called Caden 9 times, all of them went to voicemail. Then I switched to my son's phone, he immediately responded, after finding out it was me, he told me he will call back in 5 minutes, which again never happened. 8. May 4, 2023, I called Caden 3 times, all of them went to voicemail. 9. May 9, 2023, I called Caden 4 times, all of them went to voicemail. So I decided to call other salesmen at the same location, after providing my order #, they all kicked the ball around & kept transferring me to some other people's voicemails. Finally, a lady in development department was kind enough to connect me with the sales manager Alex, who is an honest man and told me this order was sold to another customer on Jan. 23, 2023. So I went back to check my phone log, and I did NOT find any calls from Dexter Chevy Dealer or received any voicemail/message from Caden in that time period. Jason & Caden, I wish the extra money you earned by selling my order to the other customer made your life better. More importantly, I hope it will also make you a better person, so that others does not have to go through what happened to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.
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5.0

Great experience! Quick, easy and smooth!!

10/10 I couldn?t be happier! I will definitely recommend Jason and Caden to everyone!!

5.0

Great experience! Quick, easy and smooth!!

10/10 I couldn?t be happier! I will definitely recommend Jason and Caden to everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Lindsey, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

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5.0

So impressed with Dexter La Fontaine Chevy Dealers

I had the best experience I ever had at a car dealership. I bought my two previous cars from another Chevy dealer. They had sent me an e-mail about turning my equinox in early and buying my car. With hesitancy I went there to see what type of deal they were willing to make. While I was there they did not show much interest in trying to accommodate my needs. My friend who bought many cars there said she felt like they always acted like they were doing her a favor. She will not go back. So after that I went to the La Fontaine dealership in Dexter and met with Matt. They were very interested, friendly, polite and professional, and put a pencil to the paper to try to give me the best deal possible. I was amazed how Matt, and the manager Dave worked with me. They were willing to go the extra mile to try and sell me a car. Unfortunately, I did not realize after all their hard work the equinox did not have the safety feature of the blinking light on the mirror for changing lanes. I count on that so much that it was a deal breaker for me. I was so embarrassed after all their hard work and the great deal they offered me that I had to turn it down. I felt awful . To get that feature I would of had to go to the next step up in the equinox and put a $1,000 dollars down and unfortunately I couldn’t swing that at this time. They amazed me. After all the time they spent with me and the effort they put in trying to sell me the car they were so very kind, gracious and understanding. What a wonderful experience. Two days later I received a call from Matt. He knew what my budget was and he told me he was going to keep an eye out to see if he could find another car with that safety feature which would meet my needs and budget. He said they would love to have my business . I can not say enough how impressed I was Matt, Dave and the dealership. I highly recommend them.

5.0

So impressed with Dexter La Fontaine Chevy Dealers

I had the best experience I ever had at a car dealership. I bought my two previous cars from another Chevy dealer. They had sent me an e-mail about turning my equinox in early and buying my car. With hesitancy I went there to see what type of deal they were willing to make. While I was there they did not show much interest in trying to accommodate my needs. My friend who bought many cars there said she felt like they always acted like they were doing her a favor. She will not go back. So after that I went to the La Fontaine dealership in Dexter and met with Matt. They were very interested, friendly, polite and professional, and put a pencil to the paper to try to give me the best deal possible. I was amazed how Matt, and the manager Dave worked with me. They were willing to go the extra mile to try and sell me a car. Unfortunately, I did not realize after all their hard work the equinox did not have the safety feature of the blinking light on the mirror for changing lanes. I count on that so much that it was a deal breaker for me. I was so embarrassed after all their hard work and the great deal they offered me that I had to turn it down. I felt awful . To get that feature I would of had to go to the next step up in the equinox and put a $1,000 dollars down and unfortunately I couldn’t swing that at this time. They amazed me. After all the time they spent with me and the effort they put in trying to sell me the car they were so very kind, gracious and understanding. What a wonderful experience. Two days later I received a call from Matt. He knew what my budget was and he told me he was going to keep an eye out to see if he could find another car with that safety feature which would meet my needs and budget. He said they would love to have my business . I can not say enough how impressed I was Matt, Dave and the dealership. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello Linda, thank you again for taking the time to let us know how we did. We hope you have a great day!

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5.0

Amazing dealership

This dealership is amazing and will do whatever it takes to make your car dreams happen. And definitely ask for Jason Nabozny he was amazing to work with and beyond helpful and all the people there are great so if your looking to buy a vehicle go here and ask for Jason Nabozny. They got my wife in a very nice 2021 Buick suv!

5.0

Amazing dealership

This dealership is amazing and will do whatever it takes to make your car dreams happen. And definitely ask for Jason Nabozny he was amazing to work with and beyond helpful and all the people there are great so if your looking to buy a vehicle go here and ask for Jason Nabozny. They got my wife in a very nice 2021 Buick suv!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi William, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

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5.0

This dealership is amazing and will do whatever it takes

This dealership is amazing and will do whatever it takes to make your car dreams happen. And definitely ask for Jason Nabozny he was amazing to work with and beyond helpful and all the people there are great so if your looking to buy a vehicle go here and ask for Jason Nabozny. They got my wife in a very nice 2021 Buick suv!

5.0

This dealership is amazing and will do whatever it takes

This dealership is amazing and will do whatever it takes to make your car dreams happen. And definitely ask for Jason Nabozny he was amazing to work with and beyond helpful and all the people there are great so if your looking to buy a vehicle go here and ask for Jason Nabozny. They got my wife in a very nice 2021 Buick suv!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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2.0

Disappointed once again

Was set up for a "boarding pass" twice to come and test drive a car. Both times I arrive to find the car I was interested in not there. No phone call ahead of time, no text message, no email, but they were willing to try and sell me something that I was not interested in. I just want a dealer that wants to sell cars.

2.0

Disappointed once again

Was set up for a "boarding pass" twice to come and test drive a car. Both times I arrive to find the car I was interested in not there. No phone call ahead of time, no text message, no email, but they were willing to try and sell me something that I was not interested in. I just want a dealer that wants to sell cars.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, we are disappointed to learn of your experience here at LaFontaine Chevrolet but will take this opportunity to improve. We would like to work towards a resolution, so if you are willing, please reach out to us to discuss this further. Our General Sales Manager, Shad Bennett, at sbennett@lafontaine.com or 833-898-1974

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